Country Club Manager - Greytown at Plennegy Group

RESPONSIBILITIES:

Day-to-day Management of the Clubhouse:

• Oversee the daily operations, ensuring that all facilities are functioning smoothly.
• Coordinate with staff to maintain cleanliness, security, and overall functionality.
• Address any immediate issues or concerns that arise.

Financial Management and Creditor Payments:

• Keep accurate records of all financial transactions related to the clubhouse.
• Monitor income (membership fees, event revenue, etc.) and expenses (utilities, repairs, supplies).
• Ensure timely payment of creditors (vendors, service providers, etc.).

Member Account Management and Queries:

• Maintain member records, including contact information, membership status, and payment history.
• Assist members with inquiries, requests, and account-related issues.
• Provide excellent customer service to enhance member satisfaction.

Bar and Kitchen Management:

• Supervise bar operations, including inventory management, ordering supplies, and staff scheduling.
• Monitor stock levels, rotate inventory, and handle any discrepancies.
• Collaborate with the kitchen team to ensure efficient food service and quality.

Building Maintenance:

• Regularly inspect the clubhouse building for wear and tear.
• Schedule repairs, maintenance, and upgrades as needed.

Squash Court Maintenance:

• Ensure the squash courts are well-maintained, clean, and safe.
• Schedule routine inspections, repairs, and court resurfacing.

REQUIREMENTS:

Computer Literacy:

• Proficiency in using standard office software (e.g., Microsoft Office Suite, Google Workspace).
• Ability to manage digital records, financial spreadsheets, and communication tools.
• Familiarity with club management software or willingness to learn.

People Skills:

• Excellent interpersonal and communication skills.
• Ability to build positive relationships with club members, staff, and vendors.
• Conflict resolution and customer service experience.

Systems-Driven Approach:

• Strong organizational skills and attention to detail.
• Ability to implement and follow established systems and procedures.
• Experience in optimizing processes for efficiency.
• Accommodation, including water and electricity is available.