Credit Controller - Credit Controller Finance at MTN

Job Requirements (Education, Experience, and Competencies)
Education:

• Minimum Matric
• Sensitivity: Public MTNSA Human Resources 6
• Diploma in Finance or collections or
• A national Diploma or higher will be advantageous

Experience:

• At least 2 years’ experience in debt collection environment OR sales/ contact centre environment
• Minimum 1 year’s administrative experience
• Computer Literacy - Experience at intermediate level - MS Office

Competencies:
Head - Big Picture Focus (20)

• Conceptual Thinker - Executes tactical plans to achieve strategic requirements.
• Problem Solver - Has the mental agility to identify and solve relevant business challenges.
• Improvement Driver - Executes and identifies opportunities for commercial innovation and continuous improvement.

Heart – Emotionally Intelligent (30)

• Culture and Change Champion - Role models practices by living the MTN values and vital behaviours for others to follow.
• Supportive People Manager - Is self-aware and supports team capability development through opportunity creation for realising potential.
• Relationship Manager - Builds professional networks across teams through collaboration and co-operation.

Hands – Results Focused (40)

• Results Achiever - Produces sustainable business results.
• Operationally Astute - Sets priorities, plans, organises and co-ordinates the work of others.

Authorities

• As per Delegation of Authority (DoA).

Collaboration (Formal and Informal Relationships)
Responsibility towards:

• Key customers: Internal stakeholders and External customers
• Sensitivity: Public MTNSA Human Resources 7
• Key suppliers: External Debt Collectors, Insurers, Attorneys, Banks, Auditors, Credit Bureaus