Credit Controller at Dixie Recruitment

• An established organisation is looking for an experienced Credit Controller to join their finance team.
• This is a full-time, office-based position suited to a confident and resilient credit professional who is comfortable working in a demanding debtors environment.
• The successful candidate will need to be professional and composed under pressure, with excellent interpersonal skills and a practical, solutions-driven approach to credit control.

KEY RESPONSIBILITIES

• Manage the full credit control and debtors function.
• Follow up on outstanding accounts and ensure payments are received within agreed terms.
• Engage with customers regarding outstanding balances and payment arrangements.
• Resolve account queries and follow up on discrepancies.
• Maintain accurate debtor records and account information.
• Monitor outstanding accounts and take appropriate action to minimise overdue debt.
• Communicate professionally with internal and external stakeholders.
• Handle challenging conversations confidently while maintaining positive relationships.
• Provide regular updates and reports on outstanding debtors.
• Work closely with the finance team to resolve queries and ensure effective debt collection.
• Maintain accurate records and ensure all credit control processes are followed.

REQUIREMENTS

• Minimum 3 years' experience as a Credit Controller.
• Matric + minimum NQF Level 4 Credit Control qualification.
• Strong computer literacy is essential.
• Advanced Excel skills are required.
• Excellent communication and interpersonal skills.
• Confident and resilient personality.
• Ability to deal constructively with strong personalities.
• Emotionally mature and able to remain professional under pressure.
• Strong attention to detail and organisational skills.
• Positive, approachable and solutions-driven attitude.
• Ability to work independently while also contributing effectively to a team.

PERSONAL ATTRIBUTES

• We are looking for someone who can hold their own in a busy debtors environment while remaining professional, approachable and solution-focused.