Credit Controller at Pharma Dynamics (Pty) Ltd

KEY RESPONSIBILITIES

Collections process for 30,45,60, and 90-day accounts

• Collections Process of 30, 45, 60- and 90-days accounts:
• Proactively and effectively collect outstanding debts.
• Post and allocate daily receipts through the internal SAP system.
• Ensure all customer receipts are allocated to accounts daily.
• Monitor debtors and meet/exceed cash flow targets.
• Maintain customer credit limits in line with the credit policy.
• Keep age analysis within the DSO target.
• Oversee the forwarding of monthly statements to clients.
• Release orders and run the orders on hold report.
• Manage accounts according to payment terms and credit limits.
• Review and prepare documentation for amendments to credit limits/terms before escalation.

Resolving of queries and customer reconciliation

• Resolve queries regarding outstanding invoices both internally and externally.
• Conduct monthly reconciliation of debtor accounts.
• Perform weekly reconciliation of the bank for accounts receivable.
• Review and prepare reconciliations for customer accounts.
• Complete GL reconciliations and schedules on a weekly and monthly basis.

Management of customer accounts

• Open new accounts and check customer credit ratings, trade references, and credit limits in line with company policies.
• Evaluate information received for new account applications.
• Liaise with CGIC to obtain credit limits for new customers.
• Gather, compile, and maintain basic credit information.

Reporting

• Ensure overdue customers are placed on hold and inform the sales team.
• Maintain records of new credit applications and send them to the sales team.
• Provide monthly reports on age analysis for 90 days & over, credit balance, and debtor DSO.
• Assist with year-end audits, both internal and external.

Requirements

PRE-REQUISITES

• 3 to 5 years of relevant debt collection experience
• Relevant Diploma and/or Credit Management 1 and 2
• Proficiency on SAP