Credit Controller at Robert Walters

• As the Credit Controller, you will play a crucial role in managing and monitoring client credit accounts to ensure prompt payment collection and effective risk management. This role is key to the company’s financial health and involves collaborating closely with internal teams and clients to maintain smooth financial operations. Success in this position will involve reducing overdue balances, ensuring efficient reconciliations, and contributing valuable insights into payment trends and credit risk assessments.

Key qualifications and experience for the Credit Controller:

• Bachelor’s degree in finance, accounting, or a related field (preferred)
• Proven experience as a Credit Controller, Debt Collector, or in a similar role
• Strong knowledge of credit management and collection procedures
• Proficiency in accounting software and MS Office, particularly Excel

Key duties for the Credit Controller include but are not limited to:

• Monitor outstanding balances and promptly collect overdue payments
• Conduct credit checks on new clients and set appropriate credit limits
• Chase overdue debts and negotiate payment terms with clients facing difficulties
• Reconcile customer accounts, addressing discrepancies and queries
• Prepare regular reports on cash flow, overdue accounts, and bad debts
• Ensure compliance with credit policies and legal regulations
• Credit Control management, debt collection, account reconciliation, reporting, compliance, and collaborating with internal teams

Key personal skills for the successful Credit Controller:

• Excellent communication, negotiation, and problem-solving skills
• Attention to detail and accuracy
• Ability to work under pressure and handle difficult conversations
• Strong organisational and time management skills
• Ability to work both independently and as part of a team
• Customer-focused with a dedication to maintaining positive relationships