Current Openings at Robert Walters

What you'll do:

• As a Commercial Manager, you will play a crucial role in managing all commercial aspects of the business across the region. You will be responsible for leading negotiations, analysing contracts, identifying new business opportunities, overseeing the development of business intelligence tools, improving business processes, and managing financial performance. Your role will act as the link between sales, operations and finance ensuring that the company meets its financial and operational objectives.
• Lead all negotiations related to rates, terms and conditions with vendors, clients and suppliers.
• Analyse and assess all contracts and deals to ensure they are financially viable.
• Identify and pursue new business opportunities working alongside the sales team.
• Oversee the development and implementation of business intelligence tools to gather data across all business functions.
• Continually revise and improve existing business processes with a focus on efficiency, scalability and cost-effectiveness.
• Management of financial performance of the business by overseeing budgeting, forecasting and financial reporting processes.

What you bring:

• The ideal candidate for this Commercial Manager position brings a wealth of experience in commercial logistics along with a broad understanding of bulk and breakbulk road logistics. You have proven your ability to develop and implement successful business strategies in previous roles. Your strong negotiation skills coupled with excellent communication abilities make you an effective leader. You are proficient in financial forecasting, budgeting, performance analysis as well as Microsoft Office suite.
• A bachelor’s degree in business, economics, logistics or a related field.
• Ten years’ experience in a commercial logistics environment.
• Broad understanding of bulk and breakbulk road logistics.
• Proven track record of developing and implementing successful business strategies.
• Strong negotiation skills.
• Excellent communication, leadership and stakeholder management skills.
• Proficiency in financial forecasting, budgeting and performance analysis.
• Understanding of transport rates and negotiations.
• Microsoft Office suite proficiency.

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What you'll do:

• As a Finance Manager, you will be a key player in shaping the financial future of our client's organisation. You will lead the annual budgeting process, forecasting cycles, and long-term financial planning. Your role will involve preparing monthly, quarterly, and annual financial statements while ensuring accuracy and compliance with IFRS, GAAP, and other regulatory standards. You will act as a strategic advisor to the executive team, providing data-driven recommendations to enhance operational efficiency. Your ability to identify, assess, and mitigate financial risks will be crucial in protecting the company’s financial assets.
• Establish and maintain robust financial strategies and procedures
• Ensure timely, accurate, and insightful financial reporting
• Lead efforts in financial planning and forecasting
• Safeguard the organisation’s financial assets and ensure compliance with industry standards
• Drive continuous improvement in finance operations, technology utilisation, and resource management
• Prepare monthly, quarterly, and annual financial statements and management reports
• Act as a strategic advisor to the executive team
• Identify, assess, and mitigate financial risks
• Monitor and manage cash flow to ensure liquidity
• Manage and coordinate internal and external audit activities

What you bring:

• As a Finance Manager for our client's organisation, you bring a wealth of experience in managing finances at a high level. Your strong understanding of finance coupled with your proven expertise in budgeting, forecasting, and analysis will be invaluable. Your proficiency in using various financial management systems such as SAP or Pastel along with your comprehensive knowledge of IFRS regulations will enable you to excel in this role. Your excellent communication skills will be key in translating complex financial information for stakeholders at all levels.
• Bachelor’s degree in Finance or related field; Master’s degree or professional certifications preferred
• Minimum 7 years of experience in financial management
• Proven expertise in budgeting, forecasting, and financial analysis
• Strong understanding of corporate finance, investment principles, and financial risk management
• Proficient in financial management systems (e.g., SAP) and MS Office
• Comprehensive knowledge of IFRS, South African Income Tax Act, VAT regulations
• Strong analytical capabilities to interpret complex financial data
• Excellent verbal and written communication skills

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• This role offers a comprehensive scope, empowering the candidate to immerse themselves in every facet of project delivery, fostering continuous learning and cross-functional collaboration with both internal and external teams.

What we look for:

• Delivery Planning and Execution:
• Develop and maintain delivery plans, including scope, objectives, timelines, and resource allocation.
• Coordinate with cross-functional teams to ensure alignment with delivery goals.
• Own the technical architecture, design, and delivery of solutions.
• Manage documentation related to stakeholder communication.
• Stakeholder Communication and Management:
• Establish and maintain strong relationships with stakeholders.
• Act as a point of contact for project-related communications.
• Provide regular updates on project status, risks, and issues.
• Risk Assessment and Mitigation:
• Identify project risks and develop strategies for mitigation.
• Implement risk assessment and mitigation plans.
• Minimize project disruptions and maintain progress towards goals.
• Resource Management:
• Allocate and manage project resources effectively.
• Resolve resource conflicts to ensure smooth workflow and delivery.
• Quality Assurance and Compliance:
• Monitor project deliverables to ensure compliance with quality standards.
• Implement quality assurance processes and methodologies.
• Conduct testing and validation of project deliverables.
• Budget and Cost Control:
• Develop, manage, and monitor project budgets.
• Identify cost optimization opportunities to maximize profitability.
• Continuous Improvement:
• Analyse project performance for process improvement.
• Stay updated with industry best practices to enhance project delivery.

Preferred Candidate:

• Bachelor’s degree in a relevant technical field; advanced degrees or certifications in project management are a plus.
• 7 to 9 years of relevant working experience in an IT product organization.
• Must have strong French Speaking skill.
• Experience in delivering projects for financial institutions/Banks; exposure to lending is a plus.
• Proven experience in technical project management and delivery.
• Strong understanding of software development methodologies.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to prioritize and manage multiple projects simultaneously.

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• As the Credit Controller, you will play a crucial role in managing and monitoring client credit accounts to ensure prompt payment collection and effective risk management. This role is key to the company’s financial health and involves collaborating closely with internal teams and clients to maintain smooth financial operations. Success in this position will involve reducing overdue balances, ensuring efficient reconciliations, and contributing valuable insights into payment trends and credit risk assessments.

Key qualifications and experience for the Credit Controller:

• Bachelor’s degree in finance, accounting, or a related field (preferred)
• Proven experience as a Credit Controller, Debt Collector, or in a similar role
• Strong knowledge of credit management and collection procedures
• Proficiency in accounting software and MS Office, particularly Excel

Key duties for the Credit Controller include but are not limited to:

• Monitor outstanding balances and promptly collect overdue payments
• Conduct credit checks on new clients and set appropriate credit limits
• Chase overdue debts and negotiate payment terms with clients facing difficulties
• Reconcile customer accounts, addressing discrepancies and queries
• Prepare regular reports on cash flow, overdue accounts, and bad debts
• Ensure compliance with credit policies and legal regulations
• Credit Control management, debt collection, account reconciliation, reporting, compliance, and collaborating with internal teams

Key personal skills for the successful Credit Controller:

• Excellent communication, negotiation, and problem-solving skills
• Attention to detail and accuracy
• Ability to work under pressure and handle difficult conversations
• Strong organisational and time management skills
• Ability to work both independently and as part of a team
• Customer-focused with a dedication to maintaining positive relationships

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• The Group Treasury Manager will play a crucial role in leading the Treasury team, responsible for group cash flow forecasting, liquidity management, daily cash management activities, and periodic reporting. The successful individual will also drive best practices and personal development within the team, ensuring a transformation into a "World Class" treasury function.
• The role involves extensive internal collaboration with financial accounting and commercial teams, as well as external liaison with banking partners, regulatory bodies, third parties, and auditors. The successful candidate will contribute to the development and implementation of policies and procedures to manage foreign currency exposure and interest rate risk and ensure compliance with regulatory requirements and industry standards.

Key qualifications for the Group Treasury Manager:

• Bachelor’s degree or higher qualification in Finance (Essential)
• CA(SA) (Essential)
• +5 years’ staff managerial experience (Essential)
• FIST article experience (Desirable)
• Experience in treasury management (Essential)
• Multinational group / fintech industry experience (Desirable)
• Exchange control experience (Essential)
• Strong understanding of financial regulations and compliance requirements
• Aptitude for working with data and financial modelling skills
• Commercial cash and debt facility management experience

Key duties for the Group Treasury Manager include but are not limited to:

• Co-create and implement a comprehensive treasury management strategy
• Develop and implement policies to manage foreign currency exposure and interest rate risk
• Maintain and align Treasury standard operating procedures with regulatory requirements
• Establish and manage compliance controls for Treasury operations
• Oversee the rollout of treasury management systems and provide adequate training
• Develop financial models to support decision-making related to cash management, investments, and capital structure
• Review and enhance cashflow forecasting tools, and support initiatives to automate processes
• Manage debt and credit facilities, and support negotiations of loan agreements and covenants
• Build relationships with banks, investment banks, and other financial institutions
• Prepare financial analysis for new opportunities and treasury cost savings across the Group
• Ensure adequate working capital for group entities
• Provide Treasury support on projects and operations across the Group
• Oversee group intercompany payments in compliance with regulatory requirements
• Conduct research on industry trends and ensure compliance with regulatory requirements

Key personal skills for the successful Group Treasury Manager:

• Open and adaptable with experience in blue-chip and high-growth entrepreneurial organisations
• Exceptional leadership skills with a high-performing team development focus
• High energy, results-oriented, and constructive influencer
• Passionate about the companies’ purpose, enjoys fast-paced environments, and is a hands-on self-starter
• Works well under pressure, linking roles to shareholder value and profitability
• Committed to excellence, inclusion, diversity, community development, and the environment
• Proactive thinking and proactive in seeking efficiencies and process improvements
• Good organisation skills
• If you are passionate about treasury management and have strong experience in finance and leadership, please get in touch to learn more about this exciting opportunity.

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• As a Senior Deal Executive, you will play a pivotal role in transactions, overseeing the entire process from identification and negotiation to closing, monitoring investments, and exiting. You will provide strategic guidance and value-adding initiatives to portfolio organisations while implementing corporate governance disciplines. This role involves substantial leadership responsibilities, representing the firm and its clients on boards, and developing both internal and external resources.
• As the Senior Deal Executive, you will be responsible for assisting in the development and mentoring of team members, fostering a collaborative and high-performance culture. Actively participate in the governance of the firm, contributing to its strategic direction and growth. Leverage your extensive network to source and negotiate high-value transactions, driving the firm’s investment strategy.

Key Qualifications for the Senior Deal Executive:

• CA(SA) or CFA
• 10+ years of experience in corporate finance, investment management, merchant banking, or private equity
• Familiarity with identifying, negotiating, closing, and monitoring transactions
• Strong knowledge of key investment sectors and commercial statutes (Tax, Companies Act).

Key Duties for the Senior Deal Executive include but are not limited to:

• Successfully close high-value transactions that align with the firm’s investment strategy
• Oversee deal-making processes from identification to exit
• Provide strategic direction and value-adding initiatives to investee organisations
• Implement corporate governance disciplines
• Demonstrating continuous improvement in the performance of portfolio organisations
• Represent the firm and its clients on portfolio organisation boards
• Building and maintaining strong relationships with stakeholders and team members

Key Personal Skills for the successful Senior Deal Executive:

• Strong leadership and management capabilities
• Excellent negotiation & strategic planning skills
• High performer with self-awareness
• Ability to build and maintain a substantial contact and network base
• High level of commercial awareness and regulatory knowledge

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Responsibilities:

• Develop and execute channel commercial execution growth strategies
• Ensure alignment of channel plan with commercial strategy guidelines
• Lead the category deep-dives across channels
• Manage portfolio according to relevance, collaboration level and define level of interaction
• Lead customer capability building
• Project manage various channel initiatives

Requirements:

• University Bachelor’s degree minimum
• Experienced in commercial execution and channel growth
• Proven ability to lead and influence teams towards a common goal
• Strong project Management skills

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Responsibilities:

• The Key Account Director will engage with telecom networks, mobile wallets, payment aggregators, and banks in East Africa to present and promote the client's value proposition.
• They will foster and maintain strong relationships with key decision-makers at leading telecom and wallet providers.
• The Key Account Director will identify and cultivate new business opportunities within the region, ensuring alignment with the client's strategic goals.
• Collaboration with internal teams to customize solutions that address the specific needs of clients in the region is a key responsibility.
• They will drive revenue growth by ensuring successful client engagements and expanding the client's presence throughout the region.
• Monitoring market trends, competitor activities, and customer feedback to inform strategic decisions and enhance the client's offerings is an important aspect of the role.

Qualifications:

• The ideal candidate will have a proven track record in key account management or business development within the telecom or fintech sector.
• 10+ Years working experience
• Strong relationships with leading telecom operators, mobile wallet providers, and payment networks in East Africa are required.
• Excellent communication, negotiation, and relationship-building skills are essential.
• The Key Account Director should have the ability to work independently and lead cross-functional teams.
• Willingness to travel extensively within the region is a prerequisite for this role.
   

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• The ideal candidate will be required to maintain regular dialogue with clients, users, stakeholders, and vendors to anticipate potential opportunities and challenges that may arise because of global innovation and the overall needs and strategies of the business. In addition to this, the candidate will be expected to fulfil various IT Service Management (ITSM) roles such as Incident, Problem and Change management to support the wider Technology and Innovation division.

Key activities :

• 1st/2nd/3rd line support: Specifically end user, application, desktop, and infrastructure support, primarily focused on the local office.
• Participate and owning various ITSM roles, in line with the ITIL framework, to ensure services are provided consistently, predictably, to a high standard, driving visibility and accountability through an evidence-based way of work.
• Collaboration Tools Management: Administer and optimise collaboration tools such as Messaging platforms and Telephony.
• Develop and manage processes for the business automation tools.
• Endpoint Lifecycle Management: Manage the entire lifecycle of end user devices from procurement to decommissioning, ensuring cost effectiveness, security, and compliance throughout the process.
• Endpoint Performance Monitoring: Monitor the performance of end user devices. Proactively identify and address issues to maintain option functionality and end user satisfaction.
• End User Device Management: Oversee the provisioning, configuration, and management of end user devices. Ensure a secure and standardised digital workplace environment.
• Manage the global Audio Visual and Conferencing estate to define standards and ensure consistency.
• Mobile Device Management (MDM): Implement and manage policies and control for mobile devices to ensure security, compliance, and governance.
• Provide remote helpdesk application support and desktop support for the other global offices.
• Provide remote and on-site server and networking support (1st/2nd line depending on experience)
• Proactively identifying and implementing innovative technologies to benefit the business and the end user experience/
• Research and implement new products: Work with other teams throughout the implementation cycle for successful introduction and adoption of all technologies.
• Work with the Infrastructure and Security teams to resolve and mitigate security issues and vulnerabilities.
• Ad hoc duties and projects will arise from time to time as the role and business develops.
• End user training: Develop and deliver training programs to enhance end user digital skills, ensuring they can leverage technology tools in the workplace.
• Mentoring and training: Participate actively in the professional and technical development of Service Desk team members. This includes, but not limited to, developing training material, reviewing, and providing feedback on performance and quality of work.
• (This list of duties and responsibilities is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this role. As such, the role may also include the undertaking of additional tasks and evolve in time.)

Minimum qualifications :

• Information Technology / Computer Science degree or equivalent.
• ITIL Foundations v3 or later
• Optional qualifications :
• Vendor qualifications.

Experience required :

• 5+ years proven history of working within a global service desk (Senior Support).
• 3+ years proven history of working within a global service desk (Support).
• 3+ years supporting a wide range of applications.
• 3+ years participating in implementing changes using ITIL Change Management aligned processes.
• 3+ years participating in ITIL Problem Management and Continual Service Improvement activities.

Experience preferred :

• 3+ years’ operating within the Financial Services Industry.
• Experience supporting MDM’s.
• Experience supporting cloud technologies.
• Experience with scripting tools desirable but not essential.
• Exposure to Automation technologies.
• Experience with unattended software deployment tools.
• Supporting a multinational workforce, in all time zones.
• Exposure to Major Incident Management processes.

Competencies & attributes :

• Ability to adapt and learn modern technologies quickly.
• Collaborative and inclusive approach to working with colleagues.
• Effective at building and maintaining long lasting partnerships / working relationships.
• Enjoys helping people solve issues.
• Excellent written, verbal, and interpersonal communication skills.
• Highly self-motivated and self-directed.
• Strong ability to consult with other members of the Technology & Innovation team.
• Strong analytical skills, attention to detail, and quality assurance processes
• Willingness to do overtime and on-call on a rotation basis should it be required.
   

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• The ideal candidate should be comfortable working with PHP and JavaScript. The company offers a young, dynamic team environment with immense flexibility, a flat organizational structure, and continuous learning opportunities. Although no immediate promotions are expected, the culture is informal, values-driven, and supportive of professional growth.
• Holistic, integrity-driven, and family-like environment. The company values teamwork and fosters a diverse, inclusive atmosphere.