We established ourselves in the market place in 1998. Collectively we have over 100 years experience in the recruitment industry. Sourcing and placing high calibre candidates throughout South Africa and Sub-Sahara Africa. Smith Garb is also a Level 2 BBBEE contributor.
Smith Garb is a Professional Specialist recruitment company in Financial and Accounting...
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Experience within FMCG/ Retail/ Manufacturing essential
Strong MS Office (Excel, Word) skills required
Experience with Syspro advantageous
Experience:
Min 3-5 years’ working experience in a similar role.
Chain store and franchise experience (highly advantageous) (e.g. PNP, Spar, OK foods, Shoprite)
Customer service experience.
Must be able to deal with high volumes on a daily basis.
Must be able to cope in a stressful environment.
Must have experience in dealing with price queries.
Duties include but are not limited to:
Ensure that the following is done on a daily basis:
Upload and approval for suspense release
Ensuring new accounts are loaded, accompanied by the required paperwork
Masterfile maintenance
Maintaining various customer portals by ensuring correct paperwork is uploaded (invoices and statements)
Manage credit control limits, terms and insured values
Monitor "no terms" accounts, follow up and report any non-compliance.
Credit management and set collection targets.
Review age analysis and manage problematic accounts.
Facilitate sending of statements and collection progression.
Credit application approvals.
Oversee insurance claims and understand all aspects and compliance with insurance company's policies and procedures.
Credit guarantee submissions to be done timeously to ensure targets are achieved on Domestic and Export policy.
Monitor default debtors.
Monthly reporting and resolving queries.
Meet with Sales Representatives on a weekly basis to highlight concerns on their respective Age Analysis, to assist with resolving queries on certain customers.
Liaise with Branch Manager on a monthly basis to review the Age Analysis and highlight problematic accounts and concerns.
Complete ISA’s for all Equipment deals.
Filing
Establish and maintain good relationships with customers and their accounting staff relating to payment of monies owing to us.
Investigation and resolution of queries.
Various other ad hoc projects that may be required from time to time
Attributes:
Excellent communication skills – both verbal and written
Solutions-driven, solid and dependable team player
Adherence to strict deadlines
Good time management skills and able to work to multiple deadlines concurrently
Capacity to manage and maintain customer relationships
High energy levels
Disciplined and presentable
After hour work will be required from time to time
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