Credit Controller at Smith Garb

Qualifications:

• Minimum Matric
• Tertiary qualification advantageous
• Experience within FMCG/ Retail/ Manufacturing essential
• Strong MS Office (Excel, Word) skills required
• Experience with Syspro advantageous

Experience:

• Min 3-5 years’ working experience in a similar role.
• Chain store and franchise experience (highly advantageous) (e.g. PNP, Spar, OK foods, Shoprite)
• Customer service experience.
• Must be able to deal with high volumes on a daily basis.
• Must be able to cope in a stressful environment.
• Must have experience in dealing with price queries.
• Duties include but are not limited to:
• Ensure that the following is done on a daily basis:
• Upload and approval for suspense release
• Ensuring new accounts are loaded, accompanied by the required paperwork
• Masterfile maintenance
• Maintaining various customer portals by ensuring correct paperwork is uploaded (invoices and statements)
• Manage credit control limits, terms and insured values
• Monitor "no terms" accounts, follow up and report any non-compliance.
• Credit management and set collection targets.
• Review age analysis and manage problematic accounts.
• Facilitate sending of statements and collection progression.
• Credit application approvals.
• Oversee insurance claims and understand all aspects and compliance with insurance company's policies and procedures.
• Credit guarantee submissions to be done timeously to ensure targets are achieved on Domestic and Export policy.
• Monitor default debtors.
• Monthly reporting and resolving queries.
• Meet with Sales Representatives on a weekly basis to highlight concerns on their respective Age Analysis, to assist with resolving queries on certain customers.
• Liaise with Branch Manager on a monthly basis to review the Age Analysis and highlight problematic accounts and concerns.
• Complete ISA’s for all Equipment deals.
• Filing
• Establish and maintain good relationships with customers and their accounting staff relating to payment of monies owing to us.
• Investigation and resolution of queries.
• Various other ad hoc projects that may be required from time to time

Attributes:

• Excellent communication skills – both verbal and written
• Solutions-driven, solid and dependable team player
• Adherence to strict deadlines
• Good time management skills and able to work to multiple deadlines concurrently
• Capacity to manage and maintain customer relationships
• High energy levels
• Disciplined and presentable
• After hour work will be required from time to time