Credit Manager at Shoprite Group of Companies

Job Objectives

• Design, implement and oversee the execution of the various credit value chain inputs from member onboarding to buying, invoicing and collections, including the day-to-day credit member support.
• Design, implement, manage and/or enhance processes and policies for credit application and approval in collaboration with various inputs from stakeholders.
• Design and/or contribute to the development of the credit applications process, ensuring strict adherence to member credit vetting and profiling standards and managing financial risk and potential revenue loss.
• Analyses and monitors the effectiveness and adequacy of existing credit risk processes and practices.
• Develops practical solutions to improve risk measurement and analysis using in-depth knowledge of credit risk.
• Design, implement and ensure compliance in credit collection processes for all members according to established policies and credit regulations to minimize revenue loss.
• Set-up or contribute to implementation and/or development of overall processes, systems and necessary controls pertaining to credit.
• Ensure systems and documents administrative efficiency (i.e. front and back-office administration) and regulatory compliance (i.e. POPI Act, NCA, FICA etc.) within the credit value chain processes.
• Contribute to the development and implementation of supporting systems.
• Design, implement and/or oversee efficient and value-adding member support service, including establishing good member support practice pertaining to credit related inquiries/incidents within the stores.
• Manage key stakeholder relationships and inputs pertaining to credit operations, processes, data and reporting, system support, and regulations and governance.
• Conduct and/or monitor periodic reviews.
• Manage the end-to-end credit Profit and Loss statement to ensure an efficient and profitable business unit.
• Deliver on a strategic roadmap for the credit business alongside the OKF credit team.
• Manage the end-to-end credit business and ensure strategic objectives are delivered on within milestones.
• Collaborate with People Partners to facilitate regular performance development conversations and drive agreed actions to support team members' growth as well as their contribution to the team and company culture.
• Implement mentoring and coaching interventions to develop and maintain various solutions or product knowledge and ensure team alignment with the credit strategy, continuously reporting to senior management on development progress.

Qualifications

• Bachelor’s degree in accounting, finance, or a related field

Experience

• +4 years’ relevant experience in an accounting or credit role or related field 
• Proven experience developing and implementing credit policies and operational guidelines, including adherence to credit-related laws and regulations to manage credit risk controls
• Extensive knowledge and experience overseeing the delivery of credit risk mitigation processes and systems including security requirements, credit scoring systems, credit awarding/facilities and limit negotiations and monitoring within a large customer base