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  • Posted: Oct 4, 2024
    Deadline: Not specified
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  • Truworths is a market-leading fashion apparel retailer in South Africa offering internationally inspired clothing and footwear for ladies, men, teenagers and kids across a diversified portfolio of its own exclusive brands.
    Read more about this company

     

    Credit Operations Supervisor - Collections (Cape Town)

    Key Responsibilities    

    • Staff scheduling
    • Staff training
    • Staff performance monitoring
    • Managing poor performance
    • Recruitment
    • Managing the daily work flow processes
    • Daily, weekly and monthly reports
    • Call monitoring
    • Rotating night shift

    Qualifications and Experience    

    • Matric
    • Previous supervisory experience (minimum of 3 years)
    • Essential to have experience and knowledge of Vision Plus, as well as experience in a Call Centre/Credit environment. Collections experience would be required.

    Competencies    

    • PC literacy (Word, Excel, Outlook)
    • Exceptional verbal and written communication skills
    • Strong people skills
    • Pro-active and energetic
    • Highly service orientated and results driven
    • Must be able to multitask and make decisions
    • Organised and methodical
    • A role model with Credit Services
    • Leadership potential
    • A strong track record of consistent performance within Credit Services

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Truworths on truworths.erecruit.co to apply

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