Truworths is a market-leading fashion apparel retailer in South Africa offering internationally inspired clothing and footwear for ladies, men, teenagers and kids across a diversified portfolio of its own exclusive brands.
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Key Responsibilities
- Day-to-day running of the store Managing stock losses to make sure shrinkage is in line with the Company target Driving turnover to ensure daily, weekly and monthly targets are met Maintaining the visual appeal of the store Controlling expenses Provide world class customer service and ensure that customer needs are met Ensure recruitment, training, performance management and employee relations needs of staff are met Conducting daily, weekly and monthly check lists Make sure that staff adhere to the policies and procedures Conduct and supervise hanger counts Conducting regular spot checks at the service desk Conduct spot checks at the fitting rooms
Qualifications and Experience
- Qualification/s: Matric or equivalent qualification Experience / Knowledge: 3-5 years’ experience in managing a fashion retail store Proven track record in successfully managing a fashion retail store
Competencies
- Essential Competencies:
- Computer literate (Excel, Word)
- Behavioral
- Excellent administration skills
- Good planning and organizational skills
- Strong leadership and motivational skills
- Customer Service Orientated
- Sales focused and target driven
- Ability to communicate effectively at all levels
- Policy
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Key Responsibilities
- Investigate all ER matters, composing investigation reports and proposing remedial action based on investigation findings.
- To assist and support Line Management in dealing with poor performance and misconduct issues by giving advice on how best to deal with employment related issues, preparing and approving charges.
- Assisting with preparation of disciplinary hearing and supporting Chairpersons with letters of sanction and findings.
- Assisting Line Managers with preparation for CCMA cases
- Providing guidance and advice on Department of Employment and Labour inspections, relating to BCEA, OHSA etc.
- Contributing to the development of IR related guidelines, policies and procedures.
- Assist and collaborate on various ER projects.
- Managing the anonymous whistleblower process in accordance with the relevant legislations.
- Weekly/quarterly and annual reporting on statistics and trends.
Qualifications and Experience
Qualification/s:
- Relevant tertiary qualification in HR/IR.
- Bachelor of Laws (LLB) (would be advantageous).
Experience / Knowledge:
- At least 2 years’ experience as an IR specialist or HR Generalist with IR experience would be advantageous.
- Previous experience within the Retail or Service sector will be advantageous.
Competencies
- Investigate all ER matters, composing investigation reports and proposing remedial action based on investigation findings.
- To assist and support Line Management in dealing with poor performance and misconduct issues by giving advice on how best to deal with employment related issues, preparing and approving charges.
- Assisting with preparation of disciplinary hearing and supporting Chairpersons with letters of sanction and findings.
- Assisting Line Managers with preparation for CCMA cases
- Providing guidance and advice on Department of Employment and Labour inspections, relating to BCEA, OHSA etc.
- Contributing to the development of IR related guidelines, policies and procedures.
- Assist and collaborate on various ER projects.
- Managing the anonymous whistleblower process in accordance with the relevant legislations.
- Weekly/quarterly and annual reporting on statistics and trends.
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Key Responsibilities
PRE-PRODUCTION
- Maintain good channels of communication with both internal and external customers
- Manage the dispatch and receipt of outwork bulk fabric Print/Embroidery strike-offs, for lab testing and/or buyer approval
- Drive Off-Bulk fabric receipts, in order to send Off Bulk Strike-Offs as per the Sync due dates
- Ensure that Buyer's Strike Off Approvals on sub (Prints and/or Embroideries), are received timeously from the Merchandise Assistants for Bulk Strike-Offs
- Initiate Transfer vs Fabric combatibility testing to mitigate any production issues
- Off-Bulk Fabric to be marked for shrinkage by pattern department
- Ensure that all jobs linked to a fabric order are included for strike off. There may be multiple jobs against a single fabric PO
- Escalate if Off-Bulk fabric is not available as per Sync or if dates do not adhere to required timelines
- Consolidate packages for bi-weekly sending of strikes to Printers and Embroiderers
- Capture the dates sent, the expected return date and the final receipt on the outwork tracker and ensure that the captured information is accurate
- Do regular follow-ups via email and telephone to ensure outwork suppliers maintain the required deadlines
- Report any problems where suppliers are not able to meet required outwork leadtime and document the plan put in place in conjunction with management
- Receive Trims from Trims Buyer and prepare samples for testing. Correct Off-Bulk fabric must be used for test samples. Complete a Lab Requisition form and submit for testing
- Inform Trims Buyer if the Lab Report fails. Trims Buyer to resolve with Supplier and request new samples to be re-tested
- Passed Trim Lab Report to be scanned and loaded into Sync
TECHNICAL KNOWLEDGE
- Check that the execution of the received off bulk strike is as per the Approved sub fabric strike
- If there is any difference, escalate to your Line Manager who will decide with the merchandiser what to do i.e.. Reject and request new panels or proceed with a corrective action plan
- Ensure that signed off bulk fabric strikes are obtained within 48 hours of submission to merchandiser
- Pass fabric onto pattern department for shrinkage calculation and logging the results
- Once approved, complete a lab requisition form, and have the panels tested. All failures must be escalated to your Line Manager, who will contact outwork supplier if necessary
- Inform outwork supplier of any failures and re-test where necessary
- If the BOM Issue Date is affected by any failures, it is imperative that production is advised of the failure
- Scan and load approved Lab report into Sync and file the hardcopy in the lab cabinet. Once style has been delivered, lab report can be discarded
- Update Sync tasks timeously
- On receipt of MMR, Bulk strike and artwork must be passed to pattern maker for position markers to be made
- Leadtime for position markers of 3 days from time of MMR must be adhered to
GENERAL ADMINISTRATION
- Responsible for archiving Buyer Approved Strike-Offs and Lab Reports in an efficient and logical manner
- Retrieving the above when required
- Challenges the efficiency and effectiveness of systems and proposes modifications
- Maintains a neat and efficient workstation and filing system
- Assisting the Merchandisers in compiling/actioning new outwork briefs if and when required
- Effectively and efficiently handles adhoc queries
- Effectively and timeously communicates problems and non-adherence to time lines without fail
Qualifications and Experience
- Grade 12
- Proficient in Excel/Word .
- Previous experience in a similar environment will be advantageous.
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Key Responsibilities
You will play an important role within the payroll and HR functions, and will specifically be tasked with the following tasks and responsibilities:
- Maintenance of the Oracle payroll and HR system;
- Daily payroll input to ensure employees are paid timeously;
- Keeping accurate records and filing of:
- New engagements, terminations, promotions and transfers, caretaking and other allowances
- Leave balance audits
- Daily queries
- Any input affecting salaries
- Checking of payroll and dispatch
- Month end reconciliations and payments
- Liaise between HR, divisional offices, Retirement Fund Administrators and Healthcare Administrator on all and any salary related matters
- Employment confirmations as and when required
- General office duties, which include, but is not limited to filing, answering telephones, etc.
Qualifications and Experience
- Must have 1 to 2 years working experience within a payroll and benefits environment, with practical job related skills
- Relevant qualification an advantage
- Expertise/experience with UK Payroll would be advantageous
- Must have a flair for figures
- Good understanding of PAYE, UIF, SDL and other statutory knowledge
- An advantage would be to have an understanding of Sectorial Determination 9.
Competencies
- Computer literate (MS Office Suite) and preferably, but not essential, to have knowledge of the Oracle Payroll and HR system
- Must be able to work in a highly pressurised and deadline driven environment
- Good interpersonal and communication skills (both written and verbal)
- Be able to use initiative and be pro-active
- Good team spirit
- Thorough, punctual and committed
- Self-motivated, organised and systematic
- Highly adaptable, dependable, receptive and resilient.
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Key Responsibilities
- Day-to-day running of the store Managing stock losses to make sure shrinkage is in line with the Company target Driving turnover to ensure daily, weekly and monthly targets are met Maintaining the visual appeal of the store Controlling expenses Provide world class customer service and ensure that customer needs are met Ensure recruitment, training, performance management and employee relations needs of staff are met Conducting daily, weekly and monthly check lists Make sure that staff adhere to the policies and procedures Conduct and supervise hanger counts Conducting regular spot checks at the service desk Conduct spot checks at the fitting rooms
Qualifications and Experience
- Qualification/s: Matric or equivalent qualification Experience / Knowledge: 3-5 years’ experience in managing a fashion retail store Proven track record in successfully managing a fashion retail store
Competencies
Essential Competencies:
- Computer literate (Excel, Word)
- Behavioral
- Excellent administration skills
- Good planning and organizational skills
- Strong leadership and motivational skills
- Customer Service Orientated
- Sales focused and target driven
- Ability to communicate effectively at all levels
- Policy
go to method of application »
Job Description
- Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make up our business – both of which are key to keeping us at least one step ahead of the competition.
- Based at the Truworths Head Office, we have a position available for a focused individual, with good attention to detail.
Key Responsibilities
- Making of showing samples
- Production samples
- Concept samples
Qualifications and Experience
Qualification/s:
Experience / Knowledge:
- Machinist experience
- Competencies Good time management skills
- Service orientated & results driven
- High attention to detail
- Ability to set tensions and do minor machine work/repairs
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Key Responsibilities
- Provides an effective day-to-day service to the business with a particular emphasis on computer design for fashion T-shirt graphics, all over prints, branding etc.
- Displays the ability to positively influence Buyers and various stakeholders in decisions regarding newness and trend with an eye for commerciality.
- Research various graphic artworks on the internet as well as make use of and introduce other related sources in order to present the Buyer with a number of initial graphic concepts.
- Understanding of print types (tile prints/placement/repeat/screen/digital etc.) and colour separations.
- Demonstrates a high degree of innovation in design work on fashion graphics.
- Using appropriate technical skills (Adobe creative suite: Illustrator; Photoshop and InDesign etc.) the Graphic Designer will be required to design and recreate images that are agreed on.
- Good understanding of computer systems and a quick learner on new software.
- Building relationships with the relevant Buyers in order to execute a detailed graphic design brief.
- Obtain necessary approvals and documentation to ensure the appropriate design is selected and signed off.
Qualifications and Experience
- Free hand drawing design skill would be an advantage.
- Good understanding of computer systems
- Technical skills (Adobe creative suite: Illustrator; Photoshop and InDesign etc.)
Competencies
- Ability to work well in a team
- Excellent verbal and written communication skills is essential
- Good time management as well as the ability to adapt change
- Receptivity to input and feedback
- A view of all brands and the overriding differences between them
- Truworths is committed to transformation and meeting objectives of the Employment Equity Act. Meeting our employment equity goals and targets will be taken into account in our recruitment decisions. People living with disabilities will be viewed favourably.
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Key Responsibilities
- Assist team to achieve a balanced credit portfolio by accurately forecasting expected results
- Develop and implement champion/challenger customer strategies that deliver performance in line with Board expectations
- Monitor portfolio performance and ensure book performance meet pre-defined KPI’s by pro-actively proposing changes
- Investigating data integrity issues, testing assumptions and validating analytical results, ensuring accuracy of findings
- Undertaking analysis to determine the impact of strategy changes to areas of application and account management strategies
- Presenting ideas via reports and presentations, outlining findings and making recommendations for improvements to senior stakeholders
- Forecasting and monitoring implemented strategies using statistical techniques
- Project manage the implementation of strategy changes into live systems
- Coding (Retailer experience)
- Credit professional and have experience in IFRS9, credit strategy rules, risk registers)
Qualifications and Experience
- Relevant post-graduate Degree with mathematical or statistical oriented subjects preferred
- Business Science Degree / B.Com Degree or equivalent
- 8+ or more years’ experience in consumer credit (within a Credit Risk analytics environment) with demonstrated ability to implement solutions based on findings from analytical projects
Competencies
- Understanding of the credit life cycle
- Revolving store card or credit card experience advantageous
- Ability to work efficiently under pressure and within structured and unstructured parameters
- Advantageous to have predictive Analytics experience with a highly numerate background
- Must be able to monitor models and report back to the board
- Must assist in growing team with relevant support, training programs and be seen as a mentor
- High attention to detail driving a need for 100% accuracy
- High level of integrity and confidentiality
- Experienced user of Microsoft Office suite (Excel, PowerPoint, Word)
- Experience in SAS (base and/or Enterprise Guide and/or SAS Viya) extremely advantageous SAS Sequel / SAS Python.
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Key Responsibilities
- Staff scheduling
- Staff training
- Staff performance monitoring
- Managing poor performance
- Recruitment
- Managing the daily work flow processes
- Daily, weekly and monthly reports
- Call monitoring
- Rotating night shift
Qualifications and Experience
- Matric
- Previous supervisory experience (minimum of 3 years)
- Essential to have experience and knowledge of Vision Plus, as well as experience in a Call Centre/Credit environment. Collections experience would be required.
Competencies
- PC literacy (Word, Excel, Outlook)
- Exceptional verbal and written communication skills
- Strong people skills
- Pro-active and energetic
- Highly service orientated and results driven
- Must be able to multitask and make decisions
- Organised and methodical
- A role model with Credit Services
- Leadership potential
- A strong track record of consistent performance within Credit Services
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Key Responsibilities
- You will gain remarkable training within the world of Fashion Retail relating to quality assurance.
Qualifications and Experience
- South African Citizen
- A 2022, 2023 or 2024 Graduate with a relevant completed Degree or Diploma in Fashion, Clothing Production and/or Textile Management
- Demonstrate an understanding and aptitude for Clothing, Garment Construction and Pattern-Making
- Creative flair
- Organizational ability
- Interpersonal skills
- No work experience needed
Required documents:
- Updated CV
- Academic Transcript and Proof of Qualification
- South African ID
- Competencies
- South African Citizen
- A 2022, 2023 or 2024 Graduate with a relevant completed Degree or Diploma in Fashion, Clothing Production and/or Textile Management
- Demonstrate an understanding and aptitude for Clothing, Garment Construction and Pattern-Making
- Creative flair
- Organizational ability
- Interpersonal skills
- No work experience needed
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Key Responsibilities
- Using your considerable experience, expertise and great fashion eye you can absorb and work with these global trends to identify what is new and happening, in terms of colours, fabric, styles and trims for each Truworths brand for the next season.
- Key to this role is your ability to communicate, energise and inspire our teams of Buyers, Planners and Merchandise leadership using this exciting fashion information to develop an extensive range of garments and styles with limited quantities of each item to ensure exclusivity.
Qualifications and Experience
- To confidently apply your talents and skills to this awesome career opportunity, you will need 5 + years of design experience in a similar fashion retail or creative manufacturing environment.
- Alternatively, as the role requires you to practically apply your creative energy; you may be one of those rare breeds of Fashion Buyers, who can move between the two or have experience in both design and buying.
Competencies
- Your skill set should include: Design skills with experience in - InDesign and Photoshop, as well as CAD skills with strong strength in product. When submitting your application please include a copy of your portfolio.
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Key Responsibilities
- Responsible for the fast and cost effective purchase of finished goods
- Negotiating prices and delivery dates
- Building relationships with Suppliers and Manufacturers
- Understand the workmanship involved and being able to suggest options to change fabric and construction
- Disciplined to ensure that the critical path is met
- Attention to detail as briefs need to be accurately executed, PLM System needs to be up to date
- Trader instinct to ensure growth of the portfolio
- Negotiation skills – Having the ability to negotiate prices and find win-win situations between Buyer and supplier pertaining to styling changes
Qualifications and Experience
- Previous experience in working and communicating directly with overseas suppliers
- Strong administrative including strong written communication skills
- Computer literate
- Experience in working in a Manufacturing (or similar) background would be preferred
- Previous experience managing a Sourcing Assistant
- Has travelling experience and is able to travel abroad
Competencies
- Team player with the ability to upward manage
- Able to build productive relationships with buyers and suppliers
- Enjoys working in a fast paced environment
- Ability to multi-task
- Must be solution-focussed
- Innovative - work smarter and suggest systems to enable this
- Good presentation skills
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Key Responsibilities
- Preparation for Inbound and Outbound Calls.
- Quality of Call Opening.
- Quality of Collections Call.
- Quality of Credit Line Affordability Calculations.
- Educating the Customer – education with regards to benefits of payment; NCA, Fashion Delivery Service and consequences of non-payment.
- Administration - demonstrates an ability to adhere to administrative call procedures with speed and accuracy and updates customer details, summarises comments in the memo field.
- Quality of Call Ending
Qualifications and Experience
Qualification/s:
- Matric or equivalent qualification
Experience / Knowledge:
- Previous relevant experience is advantageous
Competencies
Technical:
Essential Competencies:
- Computer literate (Excel, Word)
Behavioural:
- An ability to focus and concentrate
- Excellent customer relations and people skills
- Excellent communication skills and writing skills in English
- The ability to work independently, in a fast paced environment
- Accuracy and attention to detail
- An ability to focus and concentrate
- Proactive, self-motivated and flexible
- Problem solving skills.
- Telephone Personality – displays a customer-orientated, energetic, friendly, respectful and empathetic telephone personality.
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Job Description
- We are looking for a well-groomed individual who is extremely target driven with a high regard for customer service. Your strong communication skills, high energy levels and love for beauty will make you a good candidate for this Cosmetics Consultant position.
Key Responsibilities
- Weekly and monthly sales targets
- Make over’s
- Know products of your counter and other houses
- Admin and paperwork
- Stock take and stock counts
- Housekeeping (i.e. keeping the counter clean)
- Liaise with Representatives
- Promotions and events
Qualifications and Experience
Experience / Knowledge:
- 1 year experience working with cosmetic products
- Basic understanding of how to do makeovers
Competencies
- Excellent communication skills
- Good admin knowledge
- Target driven
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Job Description
- We have an exciting job opportunity that has become available for a Quality Auditor based in Durban.
- We are looking for an energetic, hard-working team player who loves to learn and be challenged to join our dynamic team.
Key Responsibilities
- Quality auditing of goods at suppliers and processing houses
- Liaison with supplier and Garment Technologists on quality issues
- AQL reports completion to Truworths high standards
- Monitoring of quality issues arising at the supplier and mentoring for improvement.
- Data capturing all audits
- Able to manage workload and appointments
Qualifications and Experience
- Clothing manufacturing experience in a factory environment
- Minimum of 3-5 years quality auditing experience
- Code 8 Drivers license
Competencies
- Strong communicator with good interpersonal skills
- Effectively communicates all quality problems by appropriate reporting and photographic means
- Able to deal with conflict situations when they arise
- High attention to detail
- High energy and drive
- AQL knowledge
- Computer literate
- Service orientated & results driven
- Ability to work independently
- Ability to do store visits and provide feedback
Method of Application
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