CRM Executive -Cape Town at Tych Business Solutions

Key Responsibilities

• Scheduling of business appointments with clients base/book
• Achieve individual targets
• Maintain existing business
• Identify & grow client base and revenue through selling of additional supply chain products
• Establish customer needs, developing opportunities and grow customer base
• Update call and Salesforce reports
• Prepare and present proposals and presentations to clients
• Effectively and efficiently deal with client queries
• Identify and escalate possible threats to existing business

Minimum Requirements

• Minimum requirement is a Matric (Grade 12) qualification
• Bachelor’s Degree or similar qualification and/or experience
• 3 Years corporate experience in managing a portfolio of clients (if senior position 5 years)
• Need to have worked for reputable corporates
• Proven track record of having made target
• Industry experience advantageous – Understanding of full supply chain (Freight, International & Warehousing products)
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 driver’s license and own reliable transport
• Excellent communication skills

Skills

• Customer Focus
• Communication and Interpersonal
• Planning/ Organizing + Time Management
• Presentation Skills
• Negotiation Skills
• Coaching and development
• Leading and motivating
• Problem solving and Decision Making

Competencies

• Problem Analysis
• Decision Making
• Drive for results
• Building effective teams
• Customer focus
• Communication (Written & Verbal)