TYCH is a well-established and experienced, black female owned generalist recruitment agency. We have the experience and expertise to make your business our business and aid you in taking your company to the top, no matter the sector.
Professional, dedicated and passionate about what we do and about what you do, we take it upon ourselves to immerse ourselve...
Read more about this company
Establish productive professional relationships with key personnel in assigned customer accounts. These relationships will range from users, to influencers to decision makers (FD’s, MD’s, CEO’s etc.)
Drive growth opportunities within each account
Coordinate the involvement of company personnel, including support, service, and management resources in order to meet account performance objectives and customers’ expectations
Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts
Proactively assess, clarify and validate customer needs on an on-going basis.
Accountabilities and Performance Measures:
Achieve assigned budgets
Achieve customer objectives defined by company management
Maintain high customer satisfaction ratings
REQUIREMENTS:
Bachelor’s degree in business administration, logistics, marketing, or a related field is preferred.
Minimum of 5-6 years of experience in CRM management, customer service, or marketing, preferably in the logistics or e-commerce industry.
Experience with CRM software (e.g., Salesforce, HubSpot) is highly desirable.
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.
Gmail
Yahoomail