Customer Engagement Administrator at Anglo American

Job Description
As part of this role, you will investigate queries reported by internal customers and former employees, validate engagement packs and engage new employees on the SAP system. Your daily activities will include the escalation of unresolved queries to the processing teams for remedial action and accurately verify documents in terms of the HR policies, procedures and relevant conditions of employment.

You will act as a distribution point for Global Shared Services and will be required to print pay slips IRP5’s and Retirement Fund statements for distribution to the relevant employees. This role is in the Human Resources department at a Band 8 level reporting to the Customer Engagement Supervisor.

Qualifications
You will need the following:

• Matric / Grade 12
• Payroll qualification (Recognition of Prior Learning will be acknowledged)

Experience:

• Relevant Payroll experience
• Solid experience on SAP payroll capturing system knowledge
• Experience in scanning of documents to Global Work Bench (GWB) filing system

Closing Date:11 August, 2020