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Startek is a global provider of tech-enabled business process management solutions. We provide omnichannel customer experience, digital transformation, and enterprise tech services to some of the finest global brands. We’re committed to influencing business outcomes by enhancing customer experience (CX) across touch-points, digital and traditional. ...
About the job
Our company is looking for fill the position of Customer Experience/ Continuous Improvement Manager to be based at our Sunninghill offices.
Requirement:
Matric or equivalent
Must have six sigma qualification/ certification (Green, Blue, black, Master Back belts required)
Must have at least 3-5 years' call centre BPO experience in a process improvement & quality role.
Must have worked on improvement projects using sigma methodologies
In line with our EE targets, preference will be given to applicants meeting our EE targets.
Should you not receive feedback from us within 3 weeks of your application, please accept your application as being unsuccess.
Interest and meet the requirement or know someone who may be suitable, please send updated CV to:
[email protected]
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