Customer Relationship Manager (Workshop Bookings & Follow-ups) at SydSen Recruit May, 2026

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- Customer Relationship Manager (Workshop Bookings & Follow-ups) at SydSen Recruit
Posted: May 6, 2026

Expires: Not specified

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At our core, we hold the belief that employees serve as a reflection of a companys values. This profound conviction drives us to prioritize the meticulous and thoughtful approach we take in the recruitment and placement process. Our team of consultants is not only highly knowledgeable but also deeply trained in their respective fields. This expertise empo...
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Customer Relationship Manager (Workshop Bookings & Follow-ups)
- Job Type Full Time
- Qualification Matric
- Experience
- Location Western Cape
- City Paarl
- Job Field Customer Care, Success and Service
Key Responsibilities
- Manage and schedule workshop service and repair bookings
- Handle inbound and outbound customer calls professionally
- Conduct follow-up calls after services to ensure customer satisfaction
- Send reminders for upcoming services and maintenance
- Address customer queries, concerns, and complaints efficiently
- Maintain accurate customer records on the system
- Liaise with service advisors and workshop staff to coordinate bookings
- Promote additional services and drive customer retention
Minimum Requirements
- Grade 12 (Matric)
- Previous experience in a call centre, customer service, or automotive environment
- Computer literacy (CRM systems, MS Office)
- Strong telephone etiquette
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Customer Relationship Manager (Workshop Bookings & Follow-ups) at SydSen Recruit

Customer Relationship Manager (Workshop Bookings & Follow-ups)

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Customer Relationship Manager (Workshop Bookings & Follow-ups) at SydSen Recruit

Customer Relationship Manager (Workshop Bookings & Follow-ups)

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