We partner with clients who look to us for sourcing talent across South Africa & EMEA. We specialize in sourcing outstanding sales talent from entry level to executive level.
We collaborate with our clients to source talent across many job functions predominantly sales but also marketing, business analytics, compliance, regulatory, finance and supply cha...
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Customer Sales Consultant- Hearing Aids | Cape Town
Our client is looking for highly motivated, independent, and empathetic customer consultants to grow their business within the South African market.
Our client is well established and are a small team with big ambitions: You’ll be joining their team with offices in Cape Town, working in a close-knit, start-up environment.
You will be responsible for guiding your customers through the full journey, from the first step (a detailed telephonic conversation) until they are 100% satisfied with their product.
You will be given continuous coaching, support, and the tools you need to thrive, as we scale our South African business from start-up to market leader.
Requirements
Your responsibilities:
Provide the customers with detailed telephonic consultations, understanding the customer’s needs and lifestyle
Develop individual solutions based on the requirements of the customer
Provide knowledge and in-depth advice for hearing loss and hearing aids
Schedule appointments with customers and the partner providers (audiologists)
Build strong, trusting relationships with the customers and partner providers
Offer support, encouragement and troubleshooting throughout the customers’ entire hearing journey
Between 1-3 years background in healthcare or other consumer-facing sales (e.g. tourism, healthcare tech sales)
Having the ability to sell while offering empathy and care
A desire to make an impact through both selling and customer service
Benefits
Base salary of R25 000 plus commission
Hybrid role: 3 days in office if based in CPT - CBD
Purely telephonic role, the network audiologist sees customers in person for clinical testing
Working hours: 3 week per month early shift which is 8am to 5pm; 1 week per month late shift, 10am to 7pm; required to work one Saturday per month 9am to 1pm, and they receive one half a day off in the week to compensate for the Saturday shift
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