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About the Job
We are currently looking for an exceptional Customer service orientated individual to work with Benguela Cove Lagoon Wine Estate.
The position will be Telephone based working from our Bellville office and weekends are required where we will be needing someone to look after the Customer queries, Email queries, bookings, Reservations, web chats, Etc
Ideally the person will have:
- Telephonic experience
- Customer service experience
- Excellent Telephone etiquette
- Experience in a similiar enviroment
- Experience on Booking/reservation systems
- Computer Literacy
Attributes:
- Reliable
- Attention to detail
- Passion for Customer care and getting back to them Timeously
- Ability to work on your own
- Proactive approach
- Commitment to working weekends
- Able to take an influx of calls and multitask
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