Job Openings at A24 Group

About the Job

We are looking for energetic, positive Recruitment Advisors who have the skills, behavioural competencies and proven track record to support and execute our Business Objectives.
Recruitment Advisors will ensure that our candidates receive the highest standard of care, guidance and attention from registration to clearance in accordance with agreed Business Principles.
This role will require face to face engagement with candidates over Skype/Teams, as well as other communication channels such as telephone and email.

Key Responsibilities:
• Be an A24 Group brand ambassador
• To act in good faith, be loyal, and perform in the best interests of A24 Group at all times
• As advisor, ensure new candidates are timeously contacted and assisted with the registration process
• Communicate with candidates throughout the process to ensure that all required documentation and relevant training information are received, verified and uploaded as in agreed Service Level Agreements.
• Liaise with 3rd parties, e.g. training companies, referees, and previous employers etc. to obtain the necessary information and documents needed.
• Conduct Robust Skype/Teams interviews and work with the Recruitment Resourcer to ensure candidates receives the highest level of customer care.
• Inform, assist and guide candidates with compliance requirement to achieve desired assurance standards.
• Manage the complete process and ensure candidates are cleared from the start of registration to compliant status within the agreed period of time.
• Liaise and co-operate with booking consultants to achieve sales targets that will enable business growth and competitive advantage.
• Assist with ad-hoc tasks as and when required.
• Collaborate with all departments and team members to meet agreed Business KPI’s and Agreements.

Skills & Attributes Required:
• Honest, ambitious with a Strong Work Ethic

• Able to work autonomously and also within in a team
• Self-motivated, committed to deliver results
• Positive, can-do attitude
• Excellent Communicator with exceptional Interpersonal skills
• Presentable
• Detailed orientated
• Exceptional organization skills and able to plan and prioritize
• Good Time Management
• Reliable and hard working
• Active Listening Skills
• Computer literate
• Able to Multi Task

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About the Job

We are currently looking for an exceptional Customer service orientated individual to work with Benguela Cove Lagoon Wine Estate. 

The position will be Telephone based working from our Bellville office and weekends are required where we will be needing someone to look after the Customer queries, Email queries, bookings, Reservations, web chats, Etc

Ideally the person will have:

- Telephonic experience

- Customer service experience

- Excellent Telephone etiquette

- Experience in a similiar enviroment

- Experience on Booking/reservation systems

- Computer Literacy 

Attributes:

- Reliable

- Attention to detail

- Passion for Customer care and getting back to them Timeously

- Ability to work on your own 

- Proactive approach

- Commitment to working weekends

- Able to take an influx of calls and multitask

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About the Job

A24 Group is a flexible staffing business that operates predominately in the South African and UK medical markets. An established entrepreneur-driven business, seeking to improve and deliver better results in our chosen market.

We are therefor seeking a Tender and Compliance Analyst to join our team.

Skills and Competencies

• Degree in Administration/Finance preferred

• Tender or pricing experience an advantage

• Proactive & creative

• Strong sense of urgency and result driven

• Excellent interpersonal and communication skills (verbal, written, presentation)

• Ensure timely, complete and 100% accuracy of all tender documentation.

• Perform analytical support on tenders. Ensure compliance with company policies, strategies, guidelines, and authority levels.

• Optimize the quoting done for tenders in order to optimize the profits of the same.

• Gain a deep understanding and knowledge of services under the scope.

• Perform audits or own and others’ work.

• Meet team objectives.

• Make an independent analysis and pricing suggestions.

• 100% timeliness - timely completion of both SA and Uk tenders

• 99% accuracy

• Reduce pricing errors and optimize pricing approach. Ensure weekly tender updates are given. Process management, improve processes.

• Create and maintain process Sop’s and adhere to mandatory process steps.

• Quote tenders efficiently and accurately whilst considering commercial and strategic drivers.

• Visas and related Administration for Overseas placements

• Working with healthcare staff to assist them to join professional bodies overseas, adapt CVs, provide all necessary documentation. Track and fast track of the same.

• Policies and implementation.

• Working closely with our development teams as needed.

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About the Job

We are looking to hire a well-organized technical support Analyst to provide front-line IT support. Your primary function will be to answer support tickets and assist with whatever technical issues staff might be facing. You may be required to travel to remote sites or provide support remotely to solve hardware and software problems.

To ensure success as a technical support analyst, you should have in-depth knowledge of hardware and software systems, high-level interpersonal skills, and the ability to solve complex IT issues. Ultimately, a top-notch technical support analyst can easily identify and solve technical issues on-site and via remote access.

Technical Support Analyst Responsibilities:

• logging and processing support calls

• Engage directly with staff members to determine the nature of the technical issue.

• Connecting to computer systems via remote access.

• Investigating, diagnosing and solving computer software and hardware faults

• Installing and configuring computer hardware, software, systems, networks, printers and scanners

• Completing IT support logs.

• planning and undertaking scheduled maintenance upgrades

• setting up accounts for staff, ensuring that they know how to log in

• repairing equipment and replacing parts

• managing stocks of equipment, consumables and other supplies

Technical Support Analyst Requirements:

• A+ and N+ qualification or better.

• 3 years of work experience as an IT or Technical Support Analyst.

• Familiarity with networking systems and protocols including AD, DNS, DHCP, Roaming Profiles

• Knowledge of remote desktop support systems including TeamViewer.

• In-depth knowledge of computer hardware systems, routers, and peripherals.

• Knowledge of Windows and Ubuntu operating systems, Office software, Microsoft 365 and server systems up to server 2022.

• Excellent problem-solving skills.

• Good interpersonal and communication skills.

• Ability to travel when required.

• Be prepared to work flexible working hours and work overtime when required.