Jobs at Impact

Job Description

• We are seeking a highly organized and enthusiastic individual to join our team as a Sales and Office Coordinator. This dual-role position supports the sales and marketing team in driving business growth executing campaigns, managing client relationships, and tracking performance, while also ensuring the smooth day-to-day running of the office.
• This role involves assisting with sales processes and ensuring execution of promotional activities. Ultimately The Sales and Office Coordinator provides essential administrative and operational support and is ideal for someone who is organized, detail-oriented, and eager to contribute to both the creative and commercial sides of business development.

Key Responsibilities:

Sales & Marketing Support

• Track and report sales performance metrics and generate reports.
• Monitor and report on basic marketing metrics (e.g., social media lead generation, engagement, email open rates, national promotional execution and ROI)
• Assist in organizing and participating in events, trade shows, and client meetings.
• Assist in preparing sales proposals, presentations, and reports.
• Maintain and update master data, the CRM system with client and lead information.
• Support the execution of marketing campaigns digital and print.
• Coordinate the distribution of marketing materials and promotional items.
• Assist in the planning and execution of marketing campaigns (digital, print & events).
• Coordinate content creation for catalogues, website and promotions
• Maintain digital and print marketing collateral and ensure brand consistency across all platforms.
• Liaise with external agencies, designers, and suppliers.
• Coordinate sales activities, including scheduling meetings, preparing proposals, and following up with clients.
• Support social media management and content creation.
• Support the sales team with lead generation and follow-up activities.
• Packaging design detail checks
• Answer and direct phone calls and emails professionally.
• Maintain organized digital and physical filing systems.
• Order and manage office supplies and marketing inventory.
• Schedule meetings, appointments, and travel arrangements.
• Assist with budget tracking and invoice processing related to marketing activities.
• Support HR and finance with administrative tasks such as, invoices, and new employee onboarding.
• Meeting minute taking
• Facility and contractor management
• Ensure the office environment is tidy, professional, and welcoming

Desirable Skills

• Excellent written and verbal communication skills.
• Proven experience in a sales, marketing, or administrative role
• Strong organizational and multitasking abilities
• Exposure to CRM tools (e.g., Skynamo, Salesforce)
• Familiarity with social media platforms and basic content creation including POS development and trade marketing
• Experience in event planning or coordination
• Basic graphic design or copywriting skills.
• Knowledge of digital marketing analytics (Google Analytics, SEO, etc.)
• Excellent organizational and time management abilities
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel- Pivot Table a must)
• Creative thinking and attention to detail
• Strong organizational and multitasking skills
• Good written and verbal communication
• Ability to work independently and as part of a team

Qualifications & Experience:

• Marketing qualification advantages
• 1–3 years of experience in a sales or marketing support role.
• Experience with CRM systems (e.g., Skynamo) and marketing tools (e.g., Mailchimp, Canva, Google Analytics).
• Personal Attributes
• Proactive and self-motivated
• Detail-oriented with a high level of accuracy
• Friendly, approachable, and a team player
• Able to work independently and manage time effectively
• Willingness to learn and take initiative

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Job Description

• The Finance Assistant will support the UK Finance Team by ensuring accurate, timely, and compliant processing of invoicing, financial data entry, and routine finance operations.
• The role requires strong attention to detail, excellent communication skills, and the ability to work independently while maintaining alignment with UK finance processes and standards.

Key Responsibilities

• Invoice Processing - Accurately input invoicing data into finance systems, ensuring completeness, correct coding, and timely submission.
• CIS Support - Assist with CIS verification, CIS deduction checks, and maintaining accurate CIS records for subcontractors.
• Data Entry & Validation - Maintain high‑quality financial records; validate entries against supporting documentation.
• Accounts Support - Assist with AP/AR tasks including reconciliations, chasing missing information, and updating internal trackers.
• Compliance & Controls - Follow established SOPs, maintain audit‑ready documentation, and escalate discrepancies promptly.
• Communication - Liaise with UK team members professionally; ensure clear, timely updates on assigned tasks.
• Continuous Improvement - Identify process gaps, suggest improvements, and contribute to a culture of operational excellence.

Required Skills & Experience

• English Proficiency - Strong written and verbal communication skills.
• Finance Knowledge - Solid understanding of basic accounting principles (debits/credits, reconciliations, invoice lifecycle).
• CIS Understanding - Awareness of CIS processes, deductions, and subcontractor compliance (training can be provided).
• Systems Competence - Comfortable working with finance software, spreadsheets, and digital workflows.
• Accuracy & Attention to Detail - Ability to input data correctly, spot errors, and maintain clean audit trails.
• Experience Level - Not a junior starter; must have demonstrable experience in a finance or data‑heavy role.
• Professional Judgement - Uses common sense, understands when to escalate, and works with minimal supervision.

Desirable Skills

• Progression Mindset - Ambition to grow within finance and take on more responsibility over time.
• Reconciliation Experience - Exposure to bank, supplier, or customer reconciliations.
• Process Orientation - Comfortable following SOPs and contributing to process improvements.
• Remote Collaboration - Experience working with international teams.

Key Attributes

• Reliable & Consistent - Delivers work on time and maintains high standards.
• Organised & Methodical - Manages workload effectively and follows structured processes.
• Proactive - Spots issues early and communicates them clearly.
• Ethical & Trustworthy - Handles financial information responsibly and confidentially.

Working Arrangements

• Location: South Africa (remote)
• Hours: Aligned with UK working hours where required
• Reporting Line: UK Finance Manager (Caroline Roche)
• Team Interaction: Daily communication via Teams, email, and shared systems

Performance Expectations

• Maintain 99%+ accuracy in invoicing data entry
• Meet all daily/weekly processing deadlines
• Ensure zero undocumented variances in assigned tasks
• Demonstrate continuous improvement in speed, accuracy, and understanding of finance processes
• Show clear progression toward full AP+ responsibility over time