Jobs at African Safari Group

About the job

• Our Southern Africa division is expanding, and we are seeking highly experienced Luxury Travel Consultants with deep destination expertise and a proven track record in high-performance luxury travel sales.
• This role is designed for true industry professionals—individuals who understand the complexity of luxury safari travel, excel in bespoke itinerary design, and consistently convert high-value international enquiries into confirmed bookings.
• Candidates must bring strong commercial awareness, destination mastery, and the ability to build immediate trust with discerning global clients.
• Success in this role is measured by conversion performance, revenue contribution, client satisfaction, and the quality of tailor-made itineraries delivered—not enquiry handling volume.

Key Responsibilities

• Convert qualified luxury travel enquiries into confirmed, high-value bookings and long-term client relationships
• Design and deliver seamless, highly detailed bespoke itineraries across Southern Africa
• Establish credibility and trust quickly with international clients through exceptional communication, emotional intelligence, and cultural awareness
• Maintain expert-level knowledge of Southern African destinations, lodge portfolios, routing, and seasonal travel dynamics
• Ensure absolute accuracy across all proposals, documentation, CRM records, and client communications
• Independently manage a high-performance sales pipeline in alignment with team processes and commercial targets
• Contribute to African Safari Group's commitment to responsible tourism, conservation, and meaningful travel experiences
• Collaborate effectively with internal teams to ensure operational excellence and a seamless client journey from enquiry to return travel

Requirements

• Minimum 3-5 years' experience in luxury travel, bespoke safari sales, or high-end B2C travel consulting
• Demonstrated expertise across Southern Africa, including: Botswana, Zimbabwe, Zambia, Namibia, Mozambique, Eswatini, and Lesotho
• Proven commercial success with measurable conversion rates and revenue generation
• Strong experience using CRM and itinerary systems such as Wetu, Tourplan, or equivalent platforms
• Tertiary qualification in Travel & Tourism, Hospitality, Business, or Marketing (advantageous)
• Fluent English essential; additional languages such as German, French, Dutch, Spanish, or Italian are highly advantageous
• Strong commercial acumen with an understanding of margins, yield, and conversion performance
• High emotional intelligence with the ability to read client needs and build trust rapidly
• Exceptional attention to detail and strong organisational discipline
• Self-driven, resilient, and comfortable working independently in a remote or hybrid environment
• Calm under pressure with a solutions-focused mindset
• Excellent written and verbal communication skills
• Genuine passion for Africa, conservation, sustainability, and delivering transformative travel experiences

Benefits

• A competitive, performance-linked remuneration structure
• The opportunity to represent one of Africa's leading luxury safari brands
• Access to world-class training, destination knowledge, and operational support
• A high-performance culture that rewards excellence and supports career progression
• The opportunity to contribute meaningfully to conservation and community upliftment initiatives across Southern Africa

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• As we expand our Madikwe offerings, we're looking for a passional Travel Consultant who thrives on delivering exceptional service and building long-term client relationships.
• As a B2C Luxury Travel Consultant - Madikwe Specialist, you will focus on creating tailored safari experience in Madikwe Game Reserve. You'll work directly with clients, guiding them from initial inquiry through to booking and post trip follow-up. This role requires in-depth knowledge of Madikwe's lodges, safari experiences, and logistics, along with a flair for high-touch client service.

Key Responsibilities:

• Consult with clients to understand their luxury travel needs and preferences.
• Design and price tailor-made Madikwe safari itineraries.
• Manage the end-to-end booking process, including accommodations, transfers, and special experiences.
• Provide expert advice on Madikwe lodges, wildlife, and safari experiences.
• Build and maintain long-term relationships with clients.
• Work closely with operations to ensure seamless delivery of experiences.
• Maintain up-to-date knowledge of Madikwe properties, experiences, and travel trends

Requirements

• Minimum 1 years' experience in luxury B2C travel sales or consultancy, preferably in African safari travel.
• Strong knowledge of Madikwe Game Reserve and surrounding regions.
• Proven ability to consult, upsell, and close high-value bookings.
• Exceptional client service and communication skills.
• Self-motivated, detail-oriented, and able to work independently.
• Experience using CRM systems
• Passion for wildlife, travel, and delivering exceptional client experiences

Benefits

• Competitive base salary with attractive commission structure.
• Flexible working environment.
• Opportunity to work with a growing luxury travel brand and expand your expertise.
• Supportive, collaborative team culture

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About the job

• We are seeking an experienced East Africa Luxury Travel Consultant to join our growing team of specialists.
• This is a client-facing, itinerary-driven role focused exclusively on B2C luxury travel sales and operations coordination. You will work directly with high-net-worth international clients to design and deliver exceptional East African safari experiences, while coordinating seamlessly with lodges, camps, and in-country partners.
• This role is not B2B-focused and does not involve trade sales or wholesale contracting.
• Success in this role is defined by the ability to convert high-value enquiries, design exceptional itineraries, and consistently deliver outstanding client experiences from enquiry through to post-travel follow-up.

Key Responsibilities

• Design and sell bespoke luxury safari itineraries across East Africa (Kenya, Tanzania, Rwanda, Uganda, and surrounding regions)
• Engage directly with high-net-worth clients to understand their preferences, expectations, and travel motivations
• Manage the full client journey from initial enquiry through to booking confirmation and travel completion
• Coordinate closely with lodges, camps, and local partners to ensure flawless execution of itineraries
• Build and maintain strong, trust-based client relationships through exceptional communication and service delivery
• Stay up to date with East African destinations, new lodge openings, seasonal travel trends, and regulatory requirements
• Achieve and exceed individual sales targets while contributing to overall team performance
• Ensure accuracy and professionalism in all itineraries, communications, and CRM updates

Requirements

• Proven experience as a luxury travel consultant, ideally with a strong focus on East Africa
• In-depth knowledge of East African destinations, including lodges, camps, safari circuits, and exclusive experiences
• Strong track record in direct-to-client luxury travel sales and itinerary design
• Excellent written and verbal communication skills, with the ability to engage high-net-worth clients
• Strong organisational ability and attention to detail in managing complex itineraries
• Ability to work independently while remaining aligned to a collaborative team environment
• Passion for travel, wildlife, conservation, and delivering world-class client experiences

Advantageous

• Proficiency in additional languages such as French, German, or Spanish
• Experience using luxury travel systems such as Wetu, Tourplan, or similar CRM/itinerary platforms
• Previous experience working with international high-end clientele in a sales-driven environment

Benefits

• Competitive salary with performance-based commission structure
• Direct exposure to luxury East African lodges and world-class travel experiences
• Flexible working environment
• Ongoing training, destination development, and access to industry events
• Opportunity to travel and experience the destinations you sell firsthand

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• This opportunity is suited to an established travel consultant who is motivated by building and growing a book of business in the luxury safari space. In this role, you will work closely with a business designed to support high-quality client delivery, allowing you to spend more of your time on revenue-generating activity and less on administration.

Responsibilities

• Manage your own safari clients and focus primarily on selling while leveraging the company's suppliers, operations, and finance support
• Build and maintain strong relationships with high-net-worth repeat travelers

Requirements

• An existing portfolio of safari clients with a proven sales history in luxury safari travel
• Strong knowledge of luxury safari travel across the African continent
• Experience managing relationships with high-net-worth repeat travelers
• Comfortable using CRM systems and Wetu in day-to-day client and sales workflows
• Working knowledge of Google Workspace

Benefits

• Supplier contracts and commission structures
• CRM, CMS, quotes, itinerary builder, and email systems
• VOIP system
• VOIP phone call costs covered
• Business Gmail email system
• Document management systems
• Supplier payment systems
• Financial and accounting systems
• Training on suppliers and systems

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About the job

• We are seeking an experienced Luxury Safari Travel Consultant - South Africa Specialist to join our remote sales team.
• In this role, you will focus specifically on South African luxury travel experiences, designing and selling bespoke itineraries to international clients. You will manage the full sales cycle from enquiry to post-travel follow-up, ensuring seamless execution and exceptional client service.
• This role requires strong destination knowledge of South Africa's safari regions, luxury lodges, and travel experiences, along with proven sales ability in a high-value travel environment.

Key Responsibilities

• Convert qualified enquiries into confirmed luxury safari bookings focused on South Africa
• Design tailor-made itineraries including safari lodges, city stays, coastal extensions, and curated experiences
• Manage the full client journey from initial consultation through to post-travel follow-up
• Provide expert advice on South African safari destinations, lodges, and travel logistics
• Liaise with lodges, hotels, and suppliers to ensure seamless travel arrangements
• Manage multiple client itineraries simultaneously with exceptional attention to detail
• Build strong client relationships to encourage repeat business and referrals
• Maintain accurate CRM records, quotes, and booking documentation
• Deliver exceptional service aligned with a high-end luxury travel standard
• Stay up to date with South African travel trends, product updates, and industry changes

Requirements

• Proven experience as a luxury travel consultant, ideally specialising in South Africa
• Strong and in-depth knowledge of South African safari destinations, lodges, and travel experiences
• Demonstrated track record of selling high-value, tailor-made travel itineraries directly to international clients
• Strong sales ability with confidence managing the full client lifecycle
• Excellent written and verbal communication skills
• Highly organized with strong attention to detail and ability to manage multiple bookings
• Strong client relationship-building skills with a focus on repeat business
• Ability to work independently in a remote, high-performance environment
• Passion for South African travel, wildlife, and delivering exceptional guest experiences
• Experience working with booking systems, quoting tools, and CRM platforms

Benefits

• Fully remote working environment
• High-quality luxury travel product and established supplier network
• Competitive, performance-driven earning potential
• Supportive and experienced sales leadership team
• Strong brand reputation in the luxury safari industry
• Opportunity to work exclusively within the South African luxury travel market