African safari Group is South Africa’s most well known tourism authority. Memberships means that we adhere to strict policies and regulations regarding our conduct and, should you be unhappy with any aspect of our business, you have these organisations to approach for recourse.we are also a African Inbound Tour Operator, covering both Southern and East Af...
Our Southern Africa division is expanding, and we are seeking highly experienced Luxury Travel Consultants with deep destination expertise and a proven track record in high-performance luxury travel sales.
This role is designed for true industry professionals—individuals who understand the complexity of luxury safari travel, excel in bespoke itinerary design, and consistently convert high-value international enquiries into confirmed bookings.
Candidates must bring strong commercial awareness, destination mastery, and the ability to build immediate trust with discerning global clients.
Success in this role is measured by conversion performance, revenue contribution, client satisfaction, and the quality of tailor-made itineraries delivered—not enquiry handling volume.
Key Responsibilities
Convert qualified luxury travel enquiries into confirmed, high-value bookings and long-term client relationships
Design and deliver seamless, highly detailed bespoke itineraries across Southern Africa
Establish credibility and trust quickly with international clients through exceptional communication, emotional intelligence, and cultural awareness
Maintain expert-level knowledge of Southern African destinations, lodge portfolios, routing, and seasonal travel dynamics
Ensure absolute accuracy across all proposals, documentation, CRM records, and client communications
Independently manage a high-performance sales pipeline in alignment with team processes and commercial targets
Contribute to African Safari Group's commitment to responsible tourism, conservation, and meaningful travel experiences
Collaborate effectively with internal teams to ensure operational excellence and a seamless client journey from enquiry to return travel
Requirements
Minimum 3-5 years' experience in luxury travel, bespoke safari sales, or high-end B2C travel consulting
Demonstrated expertise across Southern Africa, including: Botswana, Zimbabwe, Zambia, Namibia, Mozambique, Eswatini, and Lesotho
Proven commercial success with measurable conversion rates and revenue generation
Strong experience using CRM and itinerary systems such as Wetu, Tourplan, or equivalent platforms
Tertiary qualification in Travel & Tourism, Hospitality, Business, or Marketing (advantageous)
Fluent English essential; additional languages such as German, French, Dutch, Spanish, or Italian are highly advantageous
Strong commercial acumen with an understanding of margins, yield, and conversion performance
High emotional intelligence with the ability to read client needs and build trust rapidly
Exceptional attention to detail and strong organisational discipline
Self-driven, resilient, and comfortable working independently in a remote or hybrid environment
Calm under pressure with a solutions-focused mindset
Excellent written and verbal communication skills
Genuine passion for Africa, conservation, sustainability, and delivering transformative travel experiences
Benefits
A competitive, performance-linked remuneration structure
The opportunity to represent one of Africa's leading luxury safari brands
Access to world-class training, destination knowledge, and operational support
A high-performance culture that rewards excellence and supports career progression
The opportunity to contribute meaningfully to conservation and community upliftment initiatives across Southern Africa
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