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  • Posted: Dec 30, 2025
    Deadline: Not specified
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  • For more than 165 years, Siemens AG (Berlin and Munich) has stood for innovative strength, a passion for technology, sustainability, responsibility and an uncompromising commitment to quality and excellence. As a globally operating technology company, we’re rigorously leveraging the advantages that our setup provides. To tap business opportunities in both ...
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    Customer Service Engineer AX/XP KZN

    Your tasks and responsibilities:

    • You complete a broad scope of technical tasks including installation/commissioning, maintenance and evaluation of customer’s equipment and systems among others.
    • You support customers remotely and onsite and provides 2nd and 3rd level user support in case of arising issues.
    • You contribute to or conduct the maintenance and improvement of internal tools, equipment, processes, and data repositories
    • You contribute to or execute activities for estimation, planning, and review of technical tasks in support of overall project acquisition, negotiation, planning and management
    • You may be involved in technical design and developments for service offerings as well as manage sub-contractors and monitor delivery.
    • You will support all service processes and ensure optimal performance & efficiency in all process activities related to your area of responsibility.
    • You will participate in training courses, including self-study, computer courses and on the job training as well as participate in skills development and knowledge transfer within the Customer Service Team.
    • You will perform any other duties that may reasonably be expected from a Customer Service Engineer

    Your qualifications and experience:

    • Diploma in Electrical Engineering (light current) or similar and/or knowledge on Healthcare sector with 5-8 years of experience in repair and maintenance of X-Ray equipment and/or similar digital imaging scope.
    • Experience in performing *Radiation Quality Assurance* tests as laid out by the requirements of the ISP 17020 Inspection Body, will be advantageous
    • Knowledge in healthcare sector with 5 years’ experience in the repair and maintenance of X-Ray equipment and/or Cathlabs and Angio labs
    • IT experience is advantageous

    Your attributes and skills:

    • You must be able to work overtime during week and weekends as well as on public holidays.
    • Willing to perform standby duties when required after hours, weekend work will be required on a rotational basis
    • You must be able to work overtime during week and weekends as well as on public holidays.
    • Willing to perform standby duties when required after hours, weekend work will be required on a rotational basis
    • Excellence, Quality and Compliance in the daily interactions, operations and reporting is not a negotiable requirement, but absolutely mandatory for this role.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Siemens on jobs.siemens.com to apply

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