We offer people the most exciting information, communication and entertainment technology for work and play, and service them through our network of resellers and our own retail outlets. For these reasons, we strategically align ourselves with global companies that are the drivers of innovation in their industry, sometimes creating entire new categories. At ...
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You will be an expert in sales, product knowledge, and solutions. Turn mild customer curiosity into intense interest — and ownership. As new products and initiatives emerge, The Expert is the first to learn, share, and inspire team members through approachability and action.
You need to have:
Completed Matric (tertiary qualification will be an advantage)
5 + years’ experience in a customer service orientated role/Technical position working with Apple products Passionate about brand and products
Proven Experience in Customer Service, Sales, Stock Management
Passionate about our products and assisting customers
Interpersonal skills/confidence and great presentation skills
The right person for this role is someone with
Customer Focus, developing great customer relationships and providing the best solutions according to customer needs
Effective Communication, Clear and impactful communication to address the specific needs of different audiences, using multiple formats and tools
Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
Tenacity, demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
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