Job Vacancies at Core Group

• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.

We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.

If you thrive on teamwork and great customer service. This position might just be for you.

• Do you have a minimum of a Matric certificate?
• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
• Are you passionate about our products and have some experience?

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• You will be an expert in sales, product knowledge, and solutions. Turn mild customer curiosity into intense interest — and ownership. As new products and initiatives emerge, The Expert is the first to learn, share, and inspire team members through approachability and action.

You need to have:

• Completed Matric (tertiary qualification will be an advantage)
• 5 + years’ experience in a customer service orientated role/Technical position working with Apple products Passionate about brand and products
• Proven Experience in Customer Service, Sales, Stock Management
• Passionate about our products and assisting customers
• Interpersonal skills/confidence and great presentation skills

The right person for this role is someone with

• Customer Focus, developing great customer relationships and providing the best solutions according to customer needs
• Effective Communication, Clear and impactful communication to address the specific needs of different audiences, using multiple formats and tools
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
• Tenacity, demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges

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• Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support.  You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.

You need to have:

• Completed Matric and IT qualification (minimum A+/N+)
• Experience in Helpdesk/1st Line Support

The right person for this role is someone with

• Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
• Learning and Development, Open, motivated, and proactively seek learning and development opportunities

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• As an iStore Admin Assistant, you will support and assist the Admin/Operations Manager in the iStore with stock control and asset management, etc to minimise risk. You will provide support in ensuring that all iStore policies, processes, and standard operating procedures (SOP’s) are adhered to.

You need to have:

• A Completed Matric (Tertiary Qualification would be advantageous)
• 1+ years admin experience in a retail environment or a degree
• 2+ years admin experience in a different industry

The right person for this role is someone with

• Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Situational Awareness : Understanding the situation, demonstrating the right attitude, and taking timely action
• Organisation and Planning : Building, enabling and aligning great teams to deliver organisational commitments and plans 
• Effective Communication : Clear and impactful communication to address the specific needs of different audiences, using multiple formats and tools

go to method of application »

You need to have:

• Completed Matric (tertiary qualification will be an advantage)
• 5 + years’ experience in a customer service orientated role/Technical position working with Apple products Passionate about brand and products
• Proven Experience in Customer Service, Sales, Stock Management
• Passionate about our products and assisting customers
• Interpersonal skills/confidence and great presentation skills

The right person for this role is someone with

• Customer Focus, developing great customer relationships and providing the best solutions according to customer needs
• Effective Communication, Clear and impactful communication to address the specific needs of different audiences, using multiple formats and tools
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action 
• Tenacity, demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges