Job Openings at Absa Group Limited (Absa)

Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.   
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.  
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required) 

End Date: January 31, 2026

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Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.   
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.  
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

End Date: January 31, 2026 

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Job Description

• Customer satisfaction, call resolution, quality assurance of service and calls, and compliance.
• FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):
• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience As Per the FAIS Act
• Product Specific Training once Onboarded
• Class Of Business Training
• Continuous Professional Development
• Attest To Honesty, Integrity, and Good Standing

Education

• Further Education and Training Certificate (FETC)

End Date: January 15, 2026

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Job Description

• Maintain visibility, presence and networks with all Internal and External business partners.
• Execute action plans in order to meet the agreed and contracted Application, Final grant and Registration targets as per Performance Development plans.
• Engage with existing customers, identified through the relevant lead generation process, to establish possible re-mortgage needs and provide advice on mortgage lending.
• Travel to and meet with prospective customers or sources, at a place and time of their convenience, providing mortgage customer solutions, assisting in completing and submitting the application with all required supporting documents to the Production Centre for processing.
• Manage and track all submitted deals into the Production Centre by following the agreed tracking process and keep the customer and source informed of the progress and/or status of the application.
• Ensure that all business secured complies with the governance and compliance framework.
• Maintain agreed conversion ratios on application-to-grant and grant-to-registration as per the Absa Home Loan process
• Continuously explore and investigate all opportunities (e.g. Property shows, Auctions, Show houses, etc.) in order to increase sources of business and sales intake.
• Keep abreast of competitor activities by studying all available information (e.g. newspaper articles, Marketing campaigns) in order to proactively offer solutions to customers and sources.
• Provide superior customer service by proactively and timeously obtaining outstanding documentation to ensure complete applications

Ensure that any query or complaint received from a customer is acknowledged and resolved as per laid down process.

• Ensure customer satisfaction by delivering outstanding customer service in line with the TCF (Treating Customers Fairly) principles which will result in increased sales and retention of Home Loans customers,
• Maximise on cross cell opportunities by way of Value added products such as Property Insurance, Life cover and New to Bank transactional accounts.

Education and Experience

• Required : National Certificate and NQF level 5 qualification
• Preferred : NQF6 Qualification in Business / Commerce
• Required : A minimum of 2 to 3 years in a Sales Roles.
• Preferred : A minimum of 2 to 3 years in a residential home loan finance role.

Knowledge & Skills:

• Sales & Customer Experience
• Property Finance knowledge
• Communication skills
• Entrepreneurial thinking
• Digital adoption
• Negotiation Skills
• Remuneration
• A Fixed CTC Remuneration for months 1 to 4 and thereafter a reduced fixed CTC Remuneration with an aligned commission structure.

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required

End Date: January 20, 2026

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Job Description

• Portfolio Management: Ensure appropriate management of respective portfolios that includes but not limited to client visits and engagement, portfolio performance management, reporting and executing of client requirements | Business Development: Agree financial targets/new business targets and set out tactical plans to achieve this on an annual basis | Risk Management: Ensure that portfolio meets the required risk management standards | People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development (where applicable) | : | : | : | :

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: January 16, 2026

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Job Description

Key Accountabilities

Accountability: Support the team in team executing the following deliverables to Exco and other members of senior management

• Month end reporting process which includes monthly Flash and Exco reporting and Quarterly Board and GACC reporting .
• Prepare the reporting systems for monthly flash reporting.
• BSC coordination and submissions with the BUs and Functions
• Support the planning team with Outlook/RAF and MTP processes as required.
• Support the planning and Financial Control with half year and year end booklets.
• Participate in change processes such as understanding testing new systems and processes.
• Other ad hoc projects as is required.
• Attend meetings to get briefing on work allocations to understand and complete their tasks to achieve team.

Accountability: Ad-hoc requirements/submissions

• Execute ad-hoc queries daily that are dependent on external and internal requirements and vary considerably throughout the year.
• Attend meetings as is required

Accountability: Cluster Relationship Manager (CRM) roles

• Communicate with BUs and Functions and relay critical information and requests.Perform all other duties as reasonably assigned.

Accountability: People Investment Accountabilities

• Peer responsibility: Engage and develop finance and business savvy leaders.
• Play to our A-Game culture of culture of inclusivity, diversity, entrepreneurship, and ownership.
• Network with finance colleagues across Group Finance and create awareness of challenges, opportunities and issues and encourage collaboration
• Focus on Finance skills evolution and remaining relevant.
• Role/Person Specification 

Qualifications and experience:

• B-degree in Accounting/Financial management (NQF level no.6)
• CA (SA) or CIMA is preferred
• Banking experience is preferred

Knowledge and skills:

• Basic Financial Accounting
• Analytical skills
• Self-driven and good interpersonal skills
• Attention to detail
• Deadline driven
• Advanced Excel and PowerPoint skills

Preferred:

• Knowledge of financial markets
• Knowledge of economics

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

End Date: January 22, 2026

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Job Description

Your key accountabilities in this role will include;

• Overseeing the full lifecycle of payment processing, guaranteeing accuracy, efficiency, and service continuity across all channels and platforms.
• Leading the implementation of payments infrastructure enhancements, aligning with Group strategy and market developments.
• Translating high-level payments strategies into executable plans with measurable outcomes.
• Coordinating with Technology, Operations, and Product teams to deliver cost-effective and client-centric payment solutions.
• Ensuring ongoing compliance with regulatory requirements relating to domestic and cross-border payments, including AML/CFT, Central Bank guidelines, and data privacy laws.
• Implementing and maintaining operational controls, reporting routines, and compliance assurance frameworks
• Embedding a risk-aware culture within the payments team, with clear accountability for fraud prevention, cybersecurity, and resilience.
• Collaborating with control functions to manage payment-related risks, including liquidity risks, processing errors, and reputational exposure.
• Serving as the key point of contact for internal stakeholders across Product, Tech, Operations, Legal, and Compliance on all payments-related matters.
• Supporting external engagement with regulators and industry bodies by coordinating internal positions and responses.
• Leading a high-performing team of specialists focused on payments execution and regulatory readiness.
• Fostering a culture of operational discipline, continuous learning, and accountability

If you are passionate about operational excellence, regulatory adherence, and building the next generation of payment systems, we invite you to apply and be part of a team that is redefining payments across Africa. Send in your application if you meet the above and below criteria.

• A B degree in Business, Finance, Law, or a related discipline required
• An advanced degree or relevant certifications in payments, regulatory compliance, or risk (e.g. ACAMS, CIPP, PMP) are advantageous.
• A minimum of 8–10 years of experience in payment operations, financial services, or banking, with at least 3–5 years in a leadership role.
• A demonstrated experience in managing regulatory compliance and operational risk within a complex payments environment.
• Familiar with modern payment technologies (e.g., ISO 20022, real-time payments) and emerging fintech trends.
• A track record of cross-functional project delivery, successful operational improvements and a proven track record of successful process improvement and technology implementation

Education

• Postgraduate Degrees and Professional Qualifications: Banking and International Finance

End Date: January 20, 2026