Customer Services Representative - 6 months contract at Cipla December, 2020

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- Customer Services Representative - 6 months contract at Cipla
- View Jobs in Healthcare / Medical / View Jobs at Cipla
Posted: Dec 18, 2020

Deadline: Not specified
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Cipla Limited is an Indian multinational pharmaceutical and biotechnology company, headquartered in Mumbai, India. Cipla primarily develops medicines to treat respiratory, cardiovascular disease, arthritis, diabetes, weight control and depression; other medical conditions.

Customer Services Representative - 6 months contract - 3 positions
- Job Type Contract
- Qualification Matric
- Experience 2 years
- Location Western Cape
- City Cape Town
- Job Field Customer Care, Success and Service
Job Purpose
- To deliver world class customer service by ensuring all administrative duties are well executed according the business standards and consistently provide support to relevant business units.
- Actively participate in all business initiatives where sustainable solutions for both internal and external customers will lead to improved customer experience.
- Be an active voice of the customer and a custodian for customer satisfaction.
Responsibilities
- Customer Services Mailboxes Management
- Order Fulfilment
- Customer Queries / Complaints Resolution
- Reporting
- Customer Engagement
- Admin
Educational qualifications:
- Grade 12 (Matric) or Equivalent
Relevant Competencies / Skills
- SAP experience is a must
- Minimum of two years in a similar environment
- Collaborative team player
- Speed and accuracy
- Meticulous attention to detail
- Communication skills and ability to use positive language
- Conflict management
- Handling pressure
- Multi-tasking
- Excellent at following through on tasks
- Purpose Inspired
- Innovation Driven
- Responsibility Centred
- Integrity and Trust Anchored
- Excellence Focused
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Method of Application

Interested and qualified? Go to Cipla on www.linkedin.com to apply

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Customer Services Representative - 6 months contract at Cipla

Customer Services Representative - 6 months contract - 3 positions

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Customer Services Representative - 6 months contract at Cipla

Customer Services Representative - 6 months contract - 3 positions

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