Customer Success and Support Representative at Salt South Africa August, 2022

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- Customer Success and Support Representative at Salt South Africa
Posted: Aug 9, 2022

Expires: Not specified

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Recruit Digital is now part of Salt, a global, award-winning digital recruitment agency, connecting people and businesses within Creative, Marketing, Sales, and Technology. Over 250 consultants are “Creating Futures” around the world and change the lives of 1000s of people each year by helping them to start new roles in some of the most exciti...
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Customer Success and Support Representative
- Job Type Full Time
- Qualification Bachelors
- Experience
- Location
- City Johannesburg
- Job Field Customer Care, Success and Service
About the role
- Be responsible for customer success
- Facilitate client engagements
- Organise their CRM (Customer Relationship Management) systems efficiently
- Meet with clients
- Field feedback and requests
- Work with the technical team to provide client feedback
- Assist with on boarding, installation, and training
- Process support requests and communicate resolutions with the client
- Assist with on site support and engagements where necessary
- Report on client health and status
- Hybrid working arrangement
About you:
- Strong client service skills
- Excellent relationship building and interpersonal skills
- Technical understanding of Software / Cloud Services
- The ability to manage multiple customer accounts
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Method of Application

Interested and qualified? Go to Salt South Africa on www.welovesalt.com to apply

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Customer Success and Support Representative at Salt South Africa

Customer Success and Support Representative

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Customer Success and Support Representative at Salt South Africa

Customer Success and Support Representative

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