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  • Posted: May 27, 2021
    Deadline: Not specified
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  • Ad Dynamo represents Twitter in Africa, ensuring that local customers receive comparible service levels to what they would receive directly from Twitter. We do not charge for our services at all. Ad Dynamo is Twitter's exclusive ad sales partner in Africa. Talk to us about Twitter's Promoted Products. Ad Dynamo also builds & operates Twitter -focussed te...
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    Customer Success Executive

    Description

    • Blue Robot is looking for a dynamic tech oriented team member to join its growing world-class Customer Success team who manage all experience activations and reporting for clients from our Johannesburg offices. The position requires daily communication with our agencies and brand clients. You will be comprehensively trained on Blue Robot's product set.
    • Blue Robot has developed a technology that allows brands to interact automatically with audiences across Twitter, Facebook, Whatsapp and Pinterest. Blue Robot shortens the path between creative ideas and execution, leveraging the complete functionality offered by various public and private API’s. Checkout our campaigns handle on Twitter for examples of some of our best work. Read more

    A typical day consists of:

    • Educating brands & agencies on Blue Robot's offering
    • Managing communications with agency & brand & ensuring experience execution is optimal
    • Liaising with our Cape Town Development team for day-to-day support
    • Reporting on experience activity
    • Blue Robot is a subsidiary of Ad Dynamo.

    Requirements

    • Digital marketing experience
    • Knowledge of Twitter's & Facebook advertising products and advantages
    • Ambitious and positive can-do attitude
    • Analytical thinking
    • Good Time management
    • Quick learner
    • Good problem-solving skills
    • Good numerical skills & attention to detail
    • Good verbal and written communication skills
    • Social media background - understanding conversational trends and opportunities
    • Passion for tech innovation

    Benefits

    • A competitive salary and sales commission incentives
    • Flexi-time and remote working
    • 1 - 3 month paid sabbatical after 5 years service
    • Great working culture with regular office events and team building
    • Fun working environment with skilled diverse individuals
    • Contribution towards home internet
    • Parking
    • Contribute to establishing a globally recognised brand
    • Opportunity to build your career
    • No timesheets or complex approvals – just a serious focus on building a good culture for great work and superior client service
    • Free lunch once a month

    Method of Application

    Interested and qualified? Go to Ad Dynamo on apply.workable.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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