Data Analyst at Discovery Limited

Key Purpose

• The purpose of this role is to manage the data function within the Vitality environment.

Personal Attributes and Skills

• Excellent Verbal and Written communication skills
• Strong Mathematical skills to help collect, measure, organise and analyse data.
• Strong analytical and problem solving ability
• Ability to work under pressure and meet deadlines
• Ability to compile stats
• Methodical and detail-orientated
• Capable of working in a high paced, pressured environment
• Self-sufficient, open minded and able to improvise
• Able to take ownership and responsibility for the function
• Service orientated and customer focused
• Organizational commitment
• Accuracy and attention to detail and sense of urgency
• Ability to produce management reports
• Team player
• Fast learner

Areas of responsibility may include but not limited to

• Manage the Vitality data import and export process
• Data mining, collation, and analysis of data
• Investigate and resolve rejections
• Taking corrective and preventative action on data/system-related issues
• Informing management of deviations and non-compliance
• Compiling monthly reports
• Root cause analysis and result documentation
• Developing and working on exception reports
• Provide training and support to the Data Consultants
• Build and sustain relationships with the Vitality Systems team
• Maintain relationships with the data teams of external partners
• Plan and assist in the roll out of new systems that improve the quality of data
• Interacting with external providers on processes, systems and compliance issues
• Reconciling Vitality partner data to Vitality’s database
• Identifying and resolving data mismatches
• Communicating discrepancies to Partners and Systems to resolve all discrepancies timeously
• Trend analysis/Data analysis
• Compiling weekly and monthly reports

Education and Experience

• Grade 12 + Tertiary.
• Trained in MS Office (Essential)
• MS Access Experience.
• Good Business English writing skills.
• Intermediate/Advanced experience in Data Analysis.
• Discovery Vitality experience – product and process knowledge (Advantageous)
• Data Reconciliation/Analysis (Advantageous).
• Experience in a similar role.
• A relevant tertiary qualification (Advantageous).