Data Analyst: HR Operations and Reporting (FTC - 6 months) at DHL

About the job

Job Title: Data Analyst: HR Operations and Reporting (FTC - 6 months)

Job number: TBC Closing Date: 26 January 2022

Business Area / Unit: Human Resources Location: Kempton Park

Business Area / Unit: Human Resources Recruiter: Zahraa Ismail

Reports to: Programmes and Performance Specialist: Africa

Job Purpose:

This role will help the HR COEs (Centre’s of Excellence) use data to drive business insights and performance. This includes data analysis and reporting such as building data and information databases, data collection systems, data analytics and other solutions that optimise statistical efficiency and quality. You will also work with our HR Operations Lead on contract management, employee record keeping, employee on-boarding & off-boarding, administration and compliance management. The role will be required to continually look for ways to improve HR policies and standards and implementing regional and global best practices. Central to the role will be the administration of the employee master data portal managed through the Shared Data Hub portal.

Key Accountabilities:

• Research, interpret, analyse, and present data as assigned

• Develop standard and ad hoc reports, templates, dashboards, scorecards, and metrics

• Manage up-to-date and organized people-records with complete confidentiality

• Understand business needs and objectives to define HR metrics and analytics, dashboards and the HR Scorecard

• Implement and maintain analytics solutions – e.g. databases, data collection systems, extraction of reports from multiple sources etc.

• Generate (automated) ongoing reports and dashboards in accordance with HR KPIs

• Transform raw data into actionable business insights

• Work with the HR Operations and HR COEs to prioritise business and information/reporting needs and provide fit for purpose solutions

• Apply industry knowledge and keep abreast of industry trends in analytics

• Maintain employee records according to policy and legal requirements, storing confidential documents in both electronic and paper formats

• Perform adhoc admin tasks as required

• Assist COEs on project admin and implementation

• Conduct and track audits

• Support COEs to ensure site compliance to predetermined SOPs

Qualifications & Experience:

• Bachelor’s Degree in Statistics, Computer Science, Data Management or related field

• At least 1 year general working experience

• Knowledge HR/HRIS technology and digital trends, displays curiosity

• Proven knowledge and experience in Excel, databases, programming and BI tools

• Proven knowledge and experience in Powerpoint

• Presentation skills

• Analytical ability

• Ability to interact effectively with people across all levels

• Ability to work independently in a deadline driven environment

• Process integrity in handling confidential and sensitive organizational information

• Good team player, able to work as part of the HR team, sharing knowledge, ideas and learning from the team