When our millions of advertisers and publishers are happy, so are we! Our team of entrepreneurial, enthusiastic and client-focused team members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of small- and medium-s...
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Bachelor's degree or equivalent practical experience.
Experience with computer hardware and server hardware or troubleshooting/diagnosing.
Experience with operating systems and networking infrastructures.
Ability to travel up to 20% of the time internationally.
Preferred qualifications:
Experience in maintenance and monitoring of server systems.
Experience with Linux operating systems.
Experience in project management and leadership.
Ability to collaborate and partner with teams to overcome challenges.
Responsibilities
Perform resolution of technical issues (e.g., hardware, software, application, operational, process) using different tools until final resolution, and communicate with different stakeholders.
Lead troubleshooting and resolve critical or escalated technical issues regarding affected equipment.
Contribute to and lead efforts/projects in the deployment, maintenance, and support of Google Cloud region (cloud data center) infrastructure.
Help test and troubleshoot new server hardware components and designs.
Configure and troubleshoot OS-related issues on server.
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