Vacancies at Helderberg Personnel

Key Responsibilities

• Coordinate and manage the end-to-end logistics process for fruit exports.
• Liaise with shipping lines, freight forwarders, cold storage facilities, transport providers, and export agents.
• Schedule and monitor container bookings, loading plans, and vessel departures.
• Ensure compliance with export regulations, phytosanitary requirements, and customer specifications.
• Track shipments and proactively manage delays, deviations, and logistical challenges.
• Prepare and verify export documentation, including shipping instructions, commercial invoices, packing lists, and relevant certificates.
• Maintain accurate logistics records and reporting.
• Collaborate closely with procurement, production, quality assurance, and sales teams to ensure seamless supply chain operations.
• Monitor logistics costs and identify opportunities for process improvement and cost savings.

Minimum Requirements

• Diploma or Degree in Logistics, Supply Chain Management, Agriculture, Commerce, or a related field.
• Minimum 3 years' experience in logistics coordination, preferably within the fruit export or fresh produce industry.
• Strong understanding of export procedures, shipping documentation, and cold-chain logistics.
• Experience working with international customers and service providers.
• Excellent planning, organisational, and problem-solving skills.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to work under pressure in a fast-paced environment and manage multiple priorities simultaneously.
• Strong communication and interpersonal skills.

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Job description:

• Clients capture claims on the data base, and the administrator receives a notification to take further action.
• Details must be checked and compared with the insurer's documentation for the insurance claim and then submitted for payment
• Daily, all receivable claims are processed and prepared by the administrator for their assigned client portfolio and submitted for payment to the finance department.
• Once daily payments are settled, the administrator should check the clients' accounts and send them out.
• Daily, the client portfolio's bank accounts must be monitored and transferred to the main business account, and then the deposits allocated to the claims
• When insurance claims are paid by the insurers, the allocations must be checked and followed up when claims have not yet been paid and settled by the due dates. Daily payable claims are provided to the admin person to then follow up.
• Clients can also upload quotes for parts on the database for payment, and the administrator gets a notification to take further action.
• Details and specific requirements must be checked, and then the administrator issues an authorization to the parts supplier so that parts can be delivered to the panel beater.
• Daily, all party authorizations are prepared and submitted for payments made by the finance department.
• When partial payments are settled, the administrator must send the suppliers their payment proofs
• Any inquiries about the part suppliers of your client portfolio must be checked, followed up on, and handled as far as possible, otherwise senior staff will be hands-on/supportive in scenarios.
• Daily and monthly monitoring and management of the administrator's client portfolio is required so that clients operate within their contractual limits.

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The ideal candidate will have:

• A minimum of 2 years' experience in a high-volume administrative, sales administration or client services role.
• Excellent spoken and written English.
• Exceptional email and telephone etiquette.
• A confident, professional and polished communication style.
• Experience preparing quotations, invoices, statements and job cards.
• Working knowledge and practical experience using accounting software — essential.
• Strong Microsoft Office skills, particularly Outlook, Word and Excel.
• Excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and accuracy.
• A professional, service-driven approach with the ability to interact confidently with private clients, luxury retailers and international brands.
• The maturity, discretion and professional presence required to work within a luxury, client-focused environment.

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Requirements:

• A matric certificate or equivalent
• Minimum of 2 years experience in Short-Term insurance administration
• Knowledge of FAIS and FICA regulations and other compliance requirements
• Proficiency in Microsoft Office and other software tools
• Excellent communication, organizational, and problem-solving skills
• Attention to detail and accuracy

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Key Responsibilities

• Managing direct marketing activities to an existing customer base
• Growing and expanding the current customer base
• Maintaining strong customer relationships and service levels
• Capturing and processing invoices
• Keeping the customer database accurate and up to date
• Following up on customer queries with field sales staff and customers on a daily basis
• Liaising with transport service providers to ensure products are delivered within prescribed timelines
• Utilising effective telephone sales techniques to generate additional business
• Processing stock returns
• Processing customer claims
• Assisting with the management of customer credit limits
• Communicating effectively with customers, sales staff, transport providers and other departments
• Working independently while consistently meeting deadlines

Criteria

• Matric / Grade 12
• Minimum 3 years sales experience within a call centre environment
• Previous Pastel / Evolution experience is essential
• Proficient in Microsoft Office 365
• Strong telephone sales and customer service skills
• Excellent verbal and written communication skills in English and Afrikaans
• Strong administrative and organisational abilities
• Ability to work accurately under pressure
• Ability to work unsupervised while meeting deadlines

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REQUIREMENTS:

• Qualified CA(SA) or CIMA (CGMA).
• Minimum 5 – 8 years of relevant financial management experience.
• Experience in agricultural, manufacturing, logistics, or operational environments highly advantageous.
• Experience with financial modelling and business evaluations
• Experience in managing financial teams.

Technical Skills

• Advanced financial analysis.
• Budgeting and forecasting.
• Financial modelling.
• Performance management and KPI development.
• Risk management and internal control.
• IFRS and financial reporting.
• Advanced Excel and financial modelling skills.

KEY RESPONSIBILITIES

Financial Leadership and Group Control

• Lead the financial function across the Operations Division, ensuring effective financial management, control, and governance.
• Deliver timely, accurate, and reliable monthly and annual financial reporting, including consolidation of relevant entities.
• Ensure compliance with IFRS, Group policies, and regulatory requirements, and implement best-practice financial controls.
• Partner with divisional and executive management, providing financial insights and recommendations to drive profitability, growth, and informed decision-making.
• Develop and implement financial strategies aligned with Group objectives, including evaluating the financial viability of projects, capital expenditure, investments, expansion, and new business opportunities.

Financial Reporting and Performance Management

• Lead monthly management reporting and analyse financial results, KPI's, trends, variances, risks, and opportunities.
• Develop meaningful management dashboards and performance reports, providing financial feedback to executive management and Boards.
• Promote data-driven decision-making and identify opportunities to improve financial and operational performance.

Operational Financial Support

• Support operational management with cost management, profitability analysis, and productivity and efficiency measurement.
• Analyse operational performance and drive initiatives that improve operating margins, returns, and overall efficiency.

Budgeting, Forecasting, and Planning

• Lead the annual Operations Division budgeting process and coordinate financial forecasting and scenario planning.
• Monitor performance against approved budgets, identify and manage financial risks, and support long-term strategic planning.

Cash Flow, Financing, and Working Capital

• Monitor divisional cash flow, financing requirements, and working capital to ensure optimal utilisation of resources.
• Support financing applications and engagement with financial institutions, while working closely with Treasury on financing and liquidity management.

Inventory and Asset Management

• Ensure effective control of inventory, fixed assets, and capital expenditure.
• Monitor inventory levels, turnover, and obsolescence risks, and evaluate returns on capital investments and infrastructure projects.
• Maintain appropriate controls over physical assets.

Risk, Control, and Compliance

• Identify and manage financial and operational risks and ensure compliance with Group policies, IFRS, and regulatory requirements.
• Monitor internal controls and support internal and external audits.
• Foster a strong control environment and culture of ethical financial management.

Leadership and Team Development

• Lead, develop, and mentor the Operations finance team, promoting high performance, accountability, and collaboration with operational management.
• Develop future financial leaders and ensure effective succession planning within the division.

Business Development and Strategic Projects

• Evaluate new business opportunities, acquisitions, and expansion initiatives through robust financial modelling and business cases.
• Support due diligence processes and lead or contribute to strategic projects across the Operations Division.

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Requirements:

• Financial or relevant qualification
• 1 - 2 years experience
• Financial background

Responsibilities:

• Loading and capturing of general creditors
• Creditors reconciliation
• Importing creditors payments - compiling files and loading onto bank
• Load and allocate payments made on system
• Ad hoc queries from creditors

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RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Assisting with the day-to-day organisation and control of the storeroom
• Receiving and issuing workshop spares, tools and equipment
• Maintaining accurate stock records and capturing stock movements on Pastel
• Conducting regular stock counts and reconciling physical stock against system records
• Investigating and resolving stock discrepancies
• Maintaining general stores and stock-control administration
• Assisting with vehicle licence and registration administration
• Providing practical support to the workshop and operations teams
• Moving, handling and organising tools, equipment, spares and other stock as required

CRITERIA:

• Previous exposure to a stores, stock-control, retail, warehouse, workshop or similar environment
• Good working knowledge of Pastel
• Good computer literacy, including Excel, Word, email and internet
• Basic understanding of bookkeeping/accounting principles
• Valid Code 8 driver's licence
• Own reliable transport
• Good communication and organisational skills
• Reliable, trustworthy and hardworking
• Hands-on and practical approach, with the ability to work comfortably in a busy workshop environment
• Physically able and willing to move and handle tools, equipment and stock when required
• Fully bilingual in English and Afrikaans (read, speak and write)
• A mechanical, technical, automotive parts, workshop or fleet background will be advantageous
• This is an ideal opportunity for a junior candidate with approximately 1–3 years' relevant experience who is eager to learn, take initiative and develop within the business.

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Responsibilities

• Safely operating a company delivery truck to transport industrial tools, equipment, machinery and general deliveries
• Conducting daily vehicle inspections and reporting maintenance requirements
• Ensuring equipment is safely loaded, secured and transported
• Completing delivery notes, trip sheets and related documentation accurately
• Assisting with loading and unloading equipment at customer sites and the workshop
• Maintaining the vehicle and equipment in a clean, safe and roadworthy condition
• Supporting the workshop and Operations team with general duties as required
• Complying with all company procedures and road traffic legislation

Criteria

• Valid South African Code 10 / Code EB driver's licence with a valid PDP Valid
• A proven driving track record of no less than 2 years
• Good administrative skills
• Proven experience driving a delivery truck
• Good knowledge of load securing and safe transportation practices
• Good driving record with a strong commitment to road safety
• Physically fit and willing to assist with loading, unloading and general workshop duties
• Reliable, trustworthy and of sober habits
• Able to work independently while following instructions and company procedures
• Good communication skills and a positive, team-orientated attitude