Incredible Connection is one of South Africa’s much-loved technology retail stores. If you’re looking for the widest range of leading national and international brands, Incredible Connection is the place to go.
Our X-factor
Yes, we have a comprehensive range of innovative products. Yes, our range extends from practical solutions for any home or busines...
Job Description
- Introduction: We are looking for an experienced Trainee Branch Manager to join our fast-paced retail environment, where every day is unique and interesting.
- The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability.
- The ideal candidate should be able to implement strategies and foster a positive work environment.
- Description: Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.
Key duties:
- Sales Management
- Administration and financial management
- Stock management
- Store presentation and merchandising
- Safety and security
- Enable customer centricity
- Effective people management
- Service Department
- Effective teamwork and self-management
Minimum requirements:
Qualification:
- Matric certificate
- Retail Management/Business Diploma advantageous
Competencies:
- Business Acumen
- Driving execution
- Excellent verbal and written communication skills
- Interpersonal skills
- Strong administrative skills
- People management
- Planning and organising
- Courage and confidence
- Judgment and decision making
- Customer centricity
- Integrity
- Can do attitude
- Drive and Energy
- Resilience
Closing Date 23 October 2026
go to method of application »
About the Role
- We are seeking an attentive, customer-centric, and detail-oriented Cashier to join our retail team. As the primary point of contact at our till points, you will be responsible for accurately processing point-of-sale transactions and maintaining store security standards.
- During transactional downtime, you will also provide vital support in cellular, credit, and service administration.
Key Responsibilities
Point of Sale & Cash Management
- Accurately process all point-of-sale transactions and cash ups in strict compliance with company policies and procedures.
- Capture manual invoices electronically within 24 hours and attach electronic invoices to manual book copies.
- Actively promote and achieve targets for add-on sales on all customer purchases.
- Maintain and update TV licence registers and process all required TV licence purchases according to company regulations.
- Balance cash ups and floats against system totals in the presence of a Supervisor or Manager, ensuring float seals are checked and secured at shift ends.
Operational Support & Security
- Ensure all till points and workstations are secure, clean, and ready for trading.
- Lock till points when unattended and update till passwords weekly.
- Deactivate merchandise tags upon customer checkout and verify cash/credit cards using UV light checks.
- Conduct credit card security checks, ensure item counts match invoice totals, and report any suspicious activities or shoplifting to management and security.
- Answer incoming calls within 3 rings using company standard greetings, taking accurate messages and transferring calls appropriately.
Customer Service
- Provide exceptional, customer-centric service in alignment with the company service code.
- Handle customer complaints efficiently and timeously, escalating issues to line management when required.
- Ensure compliance with all consumer protection and retail legislation.
Cellular, Credit & Value-Added Services (Ancillary)
- Assist customers with completing credit and cellular application forms, verifying supporting documentation in line with policy.
- Scan and submit completed credit/cellular agreements and provide customers with copies.
- Drive cellular, credit, and lay-by sales activities to meet monthly volume and target metrics.
- Offer value-added services such as extended warranties and insurance products.
Customer Repairs Co-ordination (Ancillary)
- Receive, log, and dispatch customer repair items to authorized repair agents/vendors according to SLAs.
- Inform customers clearly regarding estimated repair turnaround times and follow up on repairs pending over 7 days.
- Ensure repair stock is safely stored in designated secured areas to minimize damaged or distressed stock write-offs.
Requirements & Qualifications
- Education: Grade 12 / Matric certificate.
- Experience: 2–3 years of experience in a retail environment.
- Financial/Admin Experience: Practical experience in financial administration or cash handling roles.
Technical Skills:
- Basic computer literacy (MS Word, MS Excel).
- SAP experience is advantageous.
- Experience with cellular and credit vetting processes.
- Knowledge: Sound understanding of financial compliance legislation, supplier warranty procedures, and store repair agreements.
Core Competencies
- Strong numerical skills and high attention to detail.
- Excellent interpersonal, verbal, and written communication skills.
- Strong customer centricity and professional telephone etiquette.
- Ability to work well in a team, follow instructions, and adhere to principles and values.
- Target-driven with the ability to cope under pressure and handle setbacks constructively.
Closing Date 23 October 2026
go to method of application »
Job Description
Introduction
- We are looking for a self-motivated, target driven Independant Sales agent who prioritizes customer service and has the ability to persuade and influence. These positions are commission based and paid weekly.
Description
- To generate income and maximise profit from the sales and services by providing excellent customer service.
Key Duties
- Perform sales activities (prospecting and cold canvassing) in order to generate sales
- Attract and retain customers through merchandising
- Deal with customers in a customer centric manner
Minimum requirements
Competencies
- Basic knowledge of sales and prospecting processes (will be trained in-store)
- Self-Motivation/Drive/energy
- Customer Service orientated
- Good Communication skills (verbal and written)
- Business Policies & Procedures
- Courage & Confidence
- Personal Resilience
Closing Date 21 October 2026
go to method of application »
Job Description
Introduction
- We are looking for a dynamic and result driven Salesperson to join our team. The ideal candidate will be responsible for selling products to customers and ensuring customer satisfaction.
- The Salesperson will be required to develop and maintain relationships with customers, identify their needs and recommend products that best suit those needs. This individual will work towards achieving sales targets and contribute to the overall growth of the organization.
Description
- To generate income and maximise profit from the sales and services by providing excellent customer service.
Key Duties
- Perform sales activities in order to generate sales
- Achieve sales budget/targets and income
- Attract and retain customers through merchandising
- Action cash and credit processes/administration in line with policy
- Deal with customers in a customer centric manner
Minimum requirements
- Grade 12
- 7 – 12 Months sales experience preferably in Retail
Competencies
- Team work
- Self-Motivation/Drive
- Customer Service orientated
- Interpersonal skills
- Communication
- Initiative
- Attention to detail
- Sales and prospecting processes
- Business Policies & Procedures
- Basic Retail Knowledge
- Extensive product knowledge within all categories
- Taking Action
- Courage & Confidence
- Emotional Maturity
- Personal Resilience
- Drive & Energy
Closing Date 23 October 2026
go to method of application »
Job Description
Introduction
- We are looking for a dynamic and result driven Salesperson to join our team. The ideal candidate will be responsible for selling products to customers and ensuring customer satisfaction.
- The Salesperson will be required to develop and maintain relationships with customers, identify their needs and recommend products that best suit those needs. This individual will work towards achieving sales targets and contribute to the overall growth of the organization.
Description
- To generate income and maximise profit from the sales and services by providing excellent customer service.
Key Duties
- Perform sales activities in order to generate sales
- Achieve sales budget/targets and income
- Attract and retain customers through merchandising
- Action cash and credit processes/administration in line with policy
- Deal with customers in a customer centric manner
Minimum requirements
- Grade 12
- 7 – 12 Months sales experience preferably in Retail
Competencies
- Team work
- Self-Motivation/Drive
- Customer Service orientated
- Interpersonal skills
- Communication
- Initiative
- Attention to detail
- Sales and prospecting processes
- Business Policies & Procedures
- Basic Retail Knowledge
- Extensive product knowledge within all categories
- Taking Action
- Courage & Confidence
- Emotional Maturity
- Personal Resilience
- Drive & Energy
Closing Date 21 October 2026
go to method of application »
Job Description
- Introduction: We are looking for an experienced Technician with vast knowledge of maintenance systems and technical processes. The ideal candidate will use their skillset to assist in the improvement of our productivity and help make our technical systems more efficient.
Minimum requirements:
- Matric, COMPTIA A Certified (Essentials and Core); Valid Driver’s License; (N advantageous)
- Selling skills and ability to close a sale
- Interpersonal skills
- Verbal and written communication
- External and internal networking
- Communication
- Trouble shooting
- Stress Management
- Conflict Management
- Technical knowledge of IT hardware components and repair thereof
- Technical knowledge and experience of software installations
- Networking systems knowledge advantageous
- Excellent MS Office skills
- Knowledge of Incredible Connection and Pepkor Lifestyle policies, practices, processes and systems
- Sound understanding of IC company vision & objectives
- Thorough understanding of IC branch structure and networks
- Thorough understanding of relevant processes and work systems
- Target driven
- Self management
- Integrity & Values
- Attention to detail
- Personal development
- Customer centricity
- Personal resilience
Closing Date 23 October 2026
go to method of application »
Are you a passionate leader with the following qualifications and experience?
Qualifications:
- Grade 12 Matric qualification
- Minimum of three years of proven experience in Retail Management
Professional Expertise:
- Sales & Customer Centricity: Master the art of driving sales through strategic planning, effective prospecting, and exceptional customer service.
- Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
- Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
- Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
- Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
- Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.
- We are seeking a candidate who possesses the following qualities:
- Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
- Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organiza6tion.
- Talent Management: Identify, develop, and empower top performers to achieve their full potential.
- Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
- Market Awareness: Stay informed about industry trends, customer needs, and competitor activity.
- Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.
What will you be doing?
- Sales Management
- Stock Management
- Responsible for the service department
- Store presentation and merchandising
- Safety, security and housekeeping
- Enable customer centricity
- Effective people management
Closing Date 21 October 2026
go to method of application »
About the Role
- We are seeking an attentive, customer-centric, and detail-oriented Cashier to join our retail team. As the primary point of contact at our till points, you will be responsible for accurately processing point-of-sale transactions and maintaining store security standards.
- During transactional downtime, you will also provide vital support in cellular, credit, and service administration.
Key Responsibilities
Point of Sale & Cash Management
- Accurately process all point-of-sale transactions and cash ups in strict compliance with company policies and procedures.
- Capture manual invoices electronically within 24 hours and attach electronic invoices to manual book copies.
- Actively promote and achieve targets for add-on sales on all customer purchases.
- Maintain and update TV licence registers and process all required TV licence purchases according to company regulations.
- Balance cash ups and floats against system totals in the presence of a Supervisor or Manager, ensuring float seals are checked and secured at shift ends.
Operational Support & Security
- Ensure all till points and workstations are secure, clean, and ready for trading.
- Lock till points when unattended and update till passwords weekly.
- Deactivate merchandise tags upon customer checkout and verify cash/credit cards using UV light checks.
- Conduct credit card security checks, ensure item counts match invoice totals, and report any suspicious activities or shoplifting to management and security.
- Answer incoming calls within 3 rings using company standard greetings, taking accurate messages and transferring calls appropriately.
Customer Service
- Provide exceptional, customer-centric service in alignment with the company service code.
- Handle customer complaints efficiently and timeously, escalating issues to line management when required.
- Ensure compliance with all consumer protection and retail legislation.
Cellular, Credit & Value-Added Services (Ancillary)
- Assist customers with completing credit and cellular application forms, verifying supporting documentation in line with policy.
- Scan and submit completed credit/cellular agreements and provide customers with copies.
- Drive cellular, credit, and lay-by sales activities to meet monthly volume and target metrics.
- Offer value-added services such as extended warranties and insurance products.
Customer Repairs Co-ordination (Ancillary)
- Receive, log, and dispatch customer repair items to authorized repair agents/vendors according to SLAs.
- Inform customers clearly regarding estimated repair turnaround times and follow up on repairs pending over 7 days.
- Ensure repair stock is safely stored in designated secured areas to minimize damaged or distressed stock write-offs.
Requirements & Qualifications
- Education: Grade 12 / Matric certificate.
- Experience: 2–3 years of experience in a retail environment.
- Financial/Admin Experience: Practical experience in financial administration or cash handling roles.
Technical Skills:
- Basic computer literacy (MS Word, MS Excel).
- SAP experience is advantageous.
- Experience with cellular and credit vetting processes.
- Knowledge: Sound understanding of financial compliance legislation, supplier warranty procedures, and store repair agreements.
Core Competencies
- Strong numerical skills and high attention to detail.
- Excellent interpersonal, verbal, and written communication skills.
- Strong customer centricity and professional telephone etiquette.
- Ability to work well in a team, follow instructions, and adhere to principles and values.
- Target-driven with the ability to cope under pressure and handle setbacks constructively.
Closing Date 21 October 2026
go to method of application »
Job Description
Introduction
- We are looking for a dynamic and result driven Salesperson to join our team. The ideal candidate will be responsible for selling products to customers and ensuring customer satisfaction.
- The Salesperson will be required to develop and maintain relationships with customers, identify their needs and recommend products that best suit those needs. This individual will work towards achieving sales targets and contribute to the overall growth of the organization.
Description
- To generate income and maximise profit from the sales and services by providing excellent customer service.
Key Duties
- Perform sales activities in order to generate sales
- Achieve sales budget/targets and income
- Attract and retain customers through merchandising
- Action cash and credit processes/administration in line with policy
- Deal with customers in a customer centric manner
Minimum requirements
- Grade 12
- 7 – 12 Months sales experience preferably in Retail
Competencies
- Team work
- Self-Motivation/Drive
- Customer Service orientated
- Interpersonal skills
- Communication
- Initiative
- Attention to detail
- Sales and prospecting processes
- Business Policies & Procedures
- Basic Retail Knowledge
- Extensive product knowledge within all categories
- Taking Action
- Courage & Confidence
- Emotional Maturity
- Personal Resilience
- Drive & Energy
Closing Date 21 October 2026
go to method of application »
Are you a passionate leader with the following qualifications and experience?
Qualifications:
- Grade 12 Matric qualification
- Minimum of three years of proven experience in Retail Management
Professional Expertise:
- Sales & Customer Centricity: Master the art of driving sales through strategic planning, effective prospecting, and exceptional customer service.
- Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
- Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
- Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
- Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
- Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.
- We are seeking a candidate who possesses the following qualities:
- Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
- Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organiza6tion.
- Talent Management: Identify, develop, and empower top performers to achieve their full potential.
- Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
- Market Awareness: Stay informed about industry trends, customer needs, and competitor activity.
- Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.
What will you be doing?
- Sales Management
- Stock Management
- Responsible for the service department
- Store presentation and merchandising
- Safety, security and housekeeping
- Enable customer centricity
- Effective people management
Closing Date 20 October 2026
go to method of application »
About the Role
- We are seeking an attentive, customer-centric, and detail-oriented Cashier to join our retail team. As the primary point of contact at our till points, you will be responsible for accurately processing point-of-sale transactions and maintaining store security standards. During transactional downtime, you will also provide vital support in cellular, credit, and service administration.
Key Responsibilities
Point of Sale & Cash Management
- Accurately process all point-of-sale transactions and cash ups in strict compliance with company policies and procedures.
- Capture manual invoices electronically within 24 hours and attach electronic invoices to manual book copies.
- Actively promote and achieve targets for add-on sales on all customer purchases.
- Maintain and update TV licence registers and process all required TV licence purchases according to company regulations.
- Balance cash ups and floats against system totals in the presence of a Supervisor or Manager, ensuring float seals are checked and secured at shift ends.
Operational Support & Security
- Ensure all till points and workstations are secure, clean, and ready for trading.
- Lock till points when unattended and update till passwords weekly.
- Deactivate merchandise tags upon customer checkout and verify cash/credit cards using UV light checks.
- Conduct credit card security checks, ensure item counts match invoice totals, and report any suspicious activities or shoplifting to management and security.
- Answer incoming calls within 3 rings using company standard greetings, taking accurate messages and transferring calls appropriately.
Customer Service
- Provide exceptional, customer-centric service in alignment with the company service code.
- Handle customer complaints efficiently and timeously, escalating issues to line management when required.
- Ensure compliance with all consumer protection and retail legislation.
Cellular, Credit & Value-Added Services (Ancillary)
- Assist customers with completing credit and cellular application forms, verifying supporting documentation in line with policy.
- Scan and submit completed credit/cellular agreements and provide customers with copies.
- Drive cellular, credit, and lay-by sales activities to meet monthly volume and target metrics.
- Offer value-added services such as extended warranties and insurance products.
Customer Repairs Co-ordination (Ancillary)
- Receive, log, and dispatch customer repair items to authorized repair agents/vendors according to SLAs.
- Inform customers clearly regarding estimated repair turnaround times and follow up on repairs pending over 7 days.
- Ensure repair stock is safely stored in designated secured areas to minimize damaged or distressed stock write-offs.
Requirements & Qualifications
- Education: Grade 12 / Matric certificate.
- Experience: 2–3 years of experience in a retail environment.
- Financial/Admin Experience: Practical experience in financial administration or cash handling roles.
Technical Skills:
- Basic computer literacy (MS Word, MS Excel).
- SAP experience is advantageous.
- Experience with cellular and credit vetting processes.
- Knowledge: Sound understanding of financial compliance legislation, supplier warranty procedures, and store repair agreements.
Core Competencies
- Strong numerical skills and high attention to detail.
- Excellent interpersonal, verbal, and written communication skills.
- Strong customer centricity and professional telephone etiquette.
- Ability to work well in a team, follow instructions, and adhere to principles and values.
- Target-driven with the ability to cope under pressure and handle setbacks constructively.
Closing Date 22 October 2026
go to method of application »
Job Description
Introduction
- We are looking for a dynamic and result driven Salesperson to join our team. The ideal candidate will be responsible for selling products to customers and ensuring customer satisfaction.
- The Salesperson will be required to develop and maintain relationships with customers, identify their needs and recommend products that best suit those needs. This individual will work towards achieving sales targets and contribute to the overall growth of the organization.
Description
- To generate income and maximise profit from the sales and services by providing excellent customer service.
Key Duties
- Perform sales activities in order to generate sales
- Achieve sales budget/targets and income
- Attract and retain customers through merchandising
- Action cash and credit processes/administration in line with policy
- Deal with customers in a customer centric manner
Minimum requirements
- Grade 12
- 7 – 12 Months sales experience preferably in Retail
Competencies
- Team work
- Self-Motivation/Drive
- Customer Service orientated
- Interpersonal skills
- Communication
- Initiative
- Attention to detail
- Sales and prospecting processes
- Business Policies & Procedures
- Basic Retail Knowledge
- Extensive product knowledge within all categories
- Taking Action
- Courage & Confidence
- Emotional Maturity
- Personal Resilience
- Drive & Energy
Closing Date 23 October 2026
go to method of application »
Job Description
- Introduction: We are looking for an experienced Trainee Branch Manager to join our fast-paced retail environment, where every day is unique and interesting.
- The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability.
- The ideal candidate should be able to implement strategies and foster a positive work environment.
- Description: Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.
Key duties:
- Sales Management
- Administration and financial management
- Stock management
- Store presentation and merchandising
- Safety and security
- Enable customer centricity
- Effective people management
- Service Department
- Effective teamwork and self-management
Minimum requirements:
Qualification:
- Matric certificate
- Retail Management/Business Diploma advantageous
Competencies:
- Business Acumen
- Driving execution
- Excellent verbal and written communication skills
- Interpersonal skills
- Strong administrative skills
- People management
- Planning and organising
- Courage and confidence
- Judgment and decision making
- Customer centricity
- Integrity
- Can do attitude
- Drive and Energy
- Resilience
Closing Date 20 October 2026
go to method of application »
Purpose of the Role
- To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability
Key Outputs
- Maximise the profitability of the Business Unit by achieving individual contracts targets.
- Promote contract products to customers in order to maximise the value and profitability of the Business Unit
- Action the contracts applications process in line with required process
- Deal with customers in a customer centric manner
- Effective self-management and teamwork
Minimum Requirements
- Matric
- 1 – 2 years working experience in the retail industry
- Contracts Services product knowledge
- Risk management
- MS Office Proficiency
- Written and verbal communication skills
- Interpersonal skills
Skills & Knowledge
- Management Information Systems
- SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
- Credit Services Sales Acumen
- In-depth knowledge of IC Polices, Practices, Processes and Procedures
- IC Business Operating Model
- Expressed and implied ethical responsibilities
- Team work
- Customer Service orientated
- Attention to detail
- Telephone etiquette
- Target driven
Closing Date 20 October 2026
go to method of application »
About the Role
- We are seeking an attentive, customer-centric, and detail-oriented Cashier to join our retail team. As the primary point of contact at our till points, you will be responsible for accurately processing point-of-sale transactions and maintaining store security standards.
- During transactional downtime, you will also provide vital support in cellular, credit, and service administration.
Key Responsibilities
Point of Sale & Cash Management
- Accurately process all point-of-sale transactions and cash ups in strict compliance with company policies and procedures.
- Capture manual invoices electronically within 24 hours and attach electronic invoices to manual book copies.
- Actively promote and achieve targets for add-on sales on all customer purchases.
- Maintain and update TV licence registers and process all required TV licence purchases according to company regulations.
- Balance cash ups and floats against system totals in the presence of a Supervisor or Manager, ensuring float seals are checked and secured at shift ends.
Operational Support & Security
- Ensure all till points and workstations are secure, clean, and ready for trading.
- Lock till points when unattended and update till passwords weekly.
- Deactivate merchandise tags upon customer checkout and verify cash/credit cards using UV light checks.
- Conduct credit card security checks, ensure item counts match invoice totals, and report any suspicious activities or shoplifting to management and security.
- Answer incoming calls within 3 rings using company standard greetings, taking accurate messages and transferring calls appropriately.
Customer Service
- Provide exceptional, customer-centric service in alignment with the company service code.
- Handle customer complaints efficiently and timeously, escalating issues to line management when required.
- Ensure compliance with all consumer protection and retail legislation.
Cellular, Credit & Value-Added Services (Ancillary)
- Assist customers with completing credit and cellular application forms, verifying supporting documentation in line with policy.
- Scan and submit completed credit/cellular agreements and provide customers with copies.
- Drive cellular, credit, and lay-by sales activities to meet monthly volume and target metrics.
- Offer value-added services such as extended warranties and insurance products.
Customer Repairs Co-ordination (Ancillary)
- Receive, log, and dispatch customer repair items to authorized repair agents/vendors according to SLAs.
- Inform customers clearly regarding estimated repair turnaround times and follow up on repairs pending over 7 days.
- Ensure repair stock is safely stored in designated secured areas to minimize damaged or distressed stock write-offs.
Requirements & Qualifications
- Education: Grade 12 / Matric certificate.
- Experience: 2–3 years of experience in a retail environment.
- Financial/Admin Experience: Practical experience in financial administration or cash handling roles.
Technical Skills:
- Basic computer literacy (MS Word, MS Excel).
- SAP experience is advantageous.
- Experience with cellular and credit vetting processes.
- Knowledge: Sound understanding of financial compliance legislation, supplier warranty procedures, and store repair agreements.
Core Competencies
- Strong numerical skills and high attention to detail.
- Excellent interpersonal, verbal, and written communication skills.
- Strong customer centricity and professional telephone etiquette.
- Ability to work well in a team, follow instructions, and adhere to principles and values.
- Target-driven with the ability to cope under pressure and handle setbacks constructively.
Closing Date 21 October 2026
go to method of application »
Qualifications:
- Grade 12 Matric qualification
- Minimum of three years of proven experience in Retail Management.
Professional Expertise:
- Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
- Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
- Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
- Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
- Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.
- We are seeking a candidate who possesses the following qualities:
- Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
- Strong Administrative Skills.
- Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organisation.
- Effective and Exceptional Customer Service.
- Talent Management: Identify, develop, and empower top performers to achieve their full potential.
- Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
- Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.
What will you be doing?
- Customer Satisfaction: Implement customer retention strategies and ensure exceptional customer service that builds lasting relationships.
- Optimize Stock Management: Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.
- Ensure Compliance & Risk Management: Uphold company policies, industry regulations, and risk management practices to safeguard the business.
- Lead & Develop Your Team: Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.
- Manage Front and Back-Office Operations: Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.
Closing Date 22 October 2026
go to method of application »
About the Role
- We are seeking an attentive, customer-centric, and detail-oriented Cashier to join our retail team. As the primary point of contact at our till points, you will be responsible for accurately processing point-of-sale transactions and maintaining store security standards.
- During transactional downtime, you will also provide vital support in cellular, credit, and service administration.
Key Responsibilities
Point of Sale & Cash Management
- Accurately process all point-of-sale transactions and cash ups in strict compliance with company policies and procedures.
- Capture manual invoices electronically within 24 hours and attach electronic invoices to manual book copies.
- Actively promote and achieve targets for add-on sales on all customer purchases.
- Maintain and update TV licence registers and process all required TV licence purchases according to company regulations.
- Balance cash ups and floats against system totals in the presence of a Supervisor or Manager, ensuring float seals are checked and secured at shift ends.
Operational Support & Security
- Ensure all till points and workstations are secure, clean, and ready for trading.
- Lock till points when unattended and update till passwords weekly.
- Deactivate merchandise tags upon customer checkout and verify cash/credit cards using UV light checks.
- Conduct credit card security checks, ensure item counts match invoice totals, and report any suspicious activities or shoplifting to management and security.
- Answer incoming calls within 3 rings using company standard greetings, taking accurate messages and transferring calls appropriately.
Customer Service
- Provide exceptional, customer-centric service in alignment with the company service code.
- Handle customer complaints efficiently and timeously, escalating issues to line management when required.
- Ensure compliance with all consumer protection and retail legislation.
Cellular, Credit & Value-Added Services (Ancillary)
- Assist customers with completing credit and cellular application forms, verifying supporting documentation in line with policy.
- Scan and submit completed credit/cellular agreements and provide customers with copies.
- Drive cellular, credit, and lay-by sales activities to meet monthly volume and target metrics.
- Offer value-added services such as extended warranties and insurance products.
Customer Repairs Co-ordination (Ancillary)
- Receive, log, and dispatch customer repair items to authorized repair agents/vendors according to SLAs.
- Inform customers clearly regarding estimated repair turnaround times and follow up on repairs pending over 7 days.
- Ensure repair stock is safely stored in designated secured areas to minimize damaged or distressed stock write-offs.
Requirements & Qualifications
- Education: Grade 12 / Matric certificate.
- Experience: 2–3 years of experience in a retail environment.
- Financial/Admin Experience: Practical experience in financial administration or cash handling roles.
Technical Skills:
- Basic computer literacy (MS Word, MS Excel).
- SAP experience is advantageous.
- Experience with cellular and credit vetting processes.
- Knowledge: Sound understanding of financial compliance legislation, supplier warranty procedures, and store repair agreements.
Core Competencies
- Strong numerical skills and high attention to detail.
- Excellent interpersonal, verbal, and written communication skills.
- Strong customer centricity and professional telephone etiquette.
- Ability to work well in a team, follow instructions, and adhere to principles and values.
- Target-driven with the ability to cope under pressure and handle setbacks constructively.
Closing Date 22 October 2026
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Job Description
Introduction
- We are looking for a dynamic and result driven Salesperson to join our team. The ideal candidate will be responsible for selling products to customers and ensuring customer satisfaction.
- The Salesperson will be required to develop and maintain relationships with customers, identify their needs and recommend products that best suit those needs. This individual will work towards achieving sales targets and contribute to the overall growth of the organization.
Description
- To generate income and maximise profit from the sales and services by providing excellent customer service.
Key Duties
- Perform sales activities in order to generate sales
- Achieve sales budget/targets and income
- Attract and retain customers through merchandising
- Action cash and credit processes/administration in line with policy
- Deal with customers in a customer centric manner
Minimum requirements
- Grade 12
- 7 – 12 Months sales experience preferably in Retail
Competencies
- Team work
- Self-Motivation/Drive
- Customer Service orientated
- Interpersonal skills
- Communication
- Initiative
- Attention to detail
- Sales and prospecting processes
- Business Policies & Procedures
- Basic Retail Knowledge
- Extensive product knowledge within all categories
- Taking Action
- Courage & Confidence
- Emotional Maturity
- Personal Resilience
- Drive & Energy
Closing Date 23 October 2026
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Job Description
- Introduction: We are looking for an experienced Technician with vast knowledge of maintenance systems and technical processes. The ideal candidate will use their skillset to assist in the improvement of our productivity and help make our technical systems more efficient.
Minimum requirements:
- Matric, COMPTIA A Certified (Essentials and Core); Valid Driver’s License; (N advantageous)
- Selling skills and ability to close a sale
- Interpersonal skills
- Verbal and written communication
- External and internal networking
- Communication
- Trouble shooting
- Stress Management
- Conflict Management
- Technical knowledge of IT hardware components and repair thereof
- Technical knowledge and experience of software installations
- Networking systems knowledge advantageous
- Excellent MS Office skills
- Knowledge of Incredible Connection and Pepkor Lifestyle policies, practices, processes and systems
- Sound understanding of IC company vision & objectives
- Thorough understanding of IC branch structure and networks
- Thorough understanding of relevant processes and work systems
- Target driven
- Self management
- Integrity & Values
- Attention to detail
- Personal development
- Customer centricity
- Personal resilience
Closing Date 23 October 2026
go to method of application »
Job Description
- Introduction: We are looking for an experienced Technician with vast knowledge of maintenance systems and technical processes. The ideal candidate will use their skillset to assist in the improvement of our productivity and help make our technical systems more efficient.
Minimum requirements:
- Matric, COMPTIA A Certified (Essentials and Core); Valid Driver’s License; (N advantageous)
- Selling skills and ability to close a sale
- Interpersonal skills
- Verbal and written communication
- External and internal networking
- Communication
- Trouble shooting
- Stress Management
- Conflict Management
- Technical knowledge of IT hardware components and repair thereof
- Technical knowledge and experience of software installations
- Networking systems knowledge advantageous
- Excellent MS Office skills
- Knowledge of Incredible Connection and Pepkor Lifestyle policies, practices, processes and systems
- Sound understanding of IC company vision & objectives
- Thorough understanding of IC branch structure and networks
- Thorough understanding of relevant processes and work systems
- Target driven
- Self management
- Integrity & Values
- Attention to detail
- Personal development
- Customer centricity
- Personal resilience
Closing Date 27 October 2026
go to method of application »
Are you a passionate service centre administrator with the following qualifications and experience?
Qualifications:
- Grade 12 Matric qualification
- Minimum of 1-2 years of proven experience in the retail environment
What will you be doing?
- Provide customer service
- Achieve sales targets
- Ensure up to date product knowledge.
- Merchandising and store presentation
- Contribute to safety & security
- Effective Teamwork and self management
Closing Date 23 October 2026
go to method of application »
Job Description
Introduction
- We are looking for a dynamic and result driven Salesperson to join our team. The ideal candidate will be responsible for selling products to customers and ensuring customer satisfaction.
- The Salesperson will be required to develop and maintain relationships with customers, identify their needs and recommend products that best suit those needs. This individual will work towards achieving sales targets and contribute to the overall growth of the organization.
Description
- To generate income and maximise profit from the sales and services by providing excellent customer service.
Key Duties
- Perform sales activities in order to generate sales
- Achieve sales budget/targets and income
- Attract and retain customers through merchandising
- Action cash and credit processes/administration in line with policy
- Deal with customers in a customer centric manner
Minimum requirements
- Grade 12
- 7 – 12 Months sales experience preferably in Retail
Competencies
- Team work
- Self-Motivation/Drive
- Customer Service orientated
- Interpersonal skills
- Communication
- Initiative
- Attention to detail
- Sales and prospecting processes
- Business Policies & Procedures
- Basic Retail Knowledge
- Extensive product knowledge within all categories
- Taking Action
- Courage & Confidence
- Emotional Maturity
- Personal Resilience
- Drive & Energy
Closing Date 20 October 2026
Method of Application
Use the link(s) below to apply on company website.
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Gmail
Yahoomail