MultiChoice South Africa's activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business ("DStv"), which has been in operation since 1995. Other businesses in the group are; M-Net (delivers thematic channels and exclusive content to DSt...
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Asking and answering questions about our customers and their viewing habits.
Are people who watch a daily soap opera less likely to churn?
Do people who search for something to watch end up finding assets they like; how long does it take them and what are the features of the product affecting their experience the most?
Help product owners design A/B tests and similar experiments to better understand our users.
Providing ad hoc and exploratory analyses leading to better understanding of how customers interact with our service. You will not build business reports.
Discussing the outcomes of the analysis with Product managers and thus affecting the immediate choices in how our service evolves.
Experience
Passion for data and understanding how to manage it.
Decent statistical knowledge and some experience with machine learning models.
Experience processing, analyzing and visualizing data.
We work mostly with SQL and Python (especially using pandas and plotly), but we will welcome anyone with a similar experience (R, Matlab, SAGE or other statistical languages).
Attention to detail, patience to answer questions and dig deeper.
Ability to take big and abstract question and break it down to smaller tasks.
Willingness to learn and explore.
Good communication skills in English.
Knowledge of Spark, Delta Lake, or other open-source big-data tools, and distributed computing of large-scale data.
Experience with development and validation of machine learning models.
Good understanding of hypothesis testing (e.g. various statistical significance tests).