The Department of Health aims to provide quality health services and ensure a caring climate for service users, implement best-practice health care strategies, create a positive work environment for staff, and provide appropriate and top-quality training for health workers. Our vision is to provide high-quality, efficient and accessible healthcare to transform people's lives. Our mission is to create an effective public healthcare system in Gauteng by ensuring we have the right people, skills, system and equipment to provide the care our patients need to live healthy and quality lives.
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Data Technologist (ICT Technician) (Re-advertisement)
Grade 12 or equivalent with 3-5 years’ experience or a relevant National Diploma or Degree with 0-2 years’ experience. Knowledge: Knowledge of a variety of work procedures such as Finance, HR matters, Training, Telephone etiquette, Planning and Organizing, Procurement directives and procedures, Statistics, Computer, Administration procedures relating to specific working environment including norms and standards. Skills: Mathematics, Organizing, Ability to operate computer Interpersonal relationship, Formulation and editing, Problem solving, Maintaining discipline, Conflict resolution, Research, Analytical thinking. The following will be added advantages: Microsoft certifications, CISCO CCNA, A+, N+ 2-3 years functional experience in ICT environment/ desk Top support. Knowledge of operating systems, network connection technologies, Active Directory, Information Security and government systems (SAP/ HIS/ MEDICOM, BAS, PERSAL, ESS etc). Strong communication and report writing skills. Must have sound verbal and written communication skills. Must be Able to work under pressure and to take initiative. Ability to work independently and in a team. Ability to organize and plan. Must be self-motivated. Knowledge and application of Batho Pele Principles.
Duties :
Provide ICT end-user desktop and system support. Attend and resolve calls logged through the service desk and escalate the calls not resolved accordingly. Provide network troubleshooting and support (LAN, WAN, Wireless). Provide support to peripheral devices such as desktop computers, multifunction and high-volume network printers, and IP phones. Install and support software and applications (Microsoft 0365 environment). Keep abreast with ICT information systems, changes and updates. Escalate warranty repairs for peripherals to appropriate vendors. Support and provide guidance to clients. Ensure all computer assets are accounted for and asset register is updated timeously. Antivirus, patches and system updates.
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