TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands.
Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises of the following 22 exciting retail brands; @home, @homelivi...
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Logistics SOPs and Process flows – Design SOP’s according to the agreed and documented format, principles and processes.
This includes creating new SOP’s as we roll out new projects/initiatives in Logistics.
Auditing of compliance processes in DC’s (a minimum of 2x a year).
Reviewing all SOP’s and investigate opportunities for improvement in collaboration with Engineering, SCO Training Team and the WMOS Logistics team
Investigate and Implement digitisation of SOP’s
Ensure that the SOP curriculum is updated and published twice a year
Establish a version control process for SOP’s
Best Operating Practise Principles – Ensure the program and measurements are standardised and active in all DC’s as part of the culture in Logistics.
Assist DC’s to meet the required standard and audit these principles in all DC’s at least twice a year.
Establish a BOP Steering committee and lead meetings quarterly or more frequently if required
Drive the improvement of Supplier Delivery Conformance in DC’s.
Report on Delivery Conformance achieved per DC weekly and monthly
Manage non-conformance queries from DC’s and Suppliers weekly.
Arrange engagement sessions with the non-conforming suppliers quarterly or as and when required
Conduct Supplier Portal audits – to ensure supporting evidence has been saved by DC’s for POs with non-conformance
Update Logistics Information on the Supplier Delivery Conformance Website
Update Delivery Conformance Manuals
Drive and Report on the Recovery of outstanding Delivery Conformance charges from suppliers (Local and Import)– this includes building relationships with key people in each trading division and key internal and external stakeholders.
Assist with systems processes during the design sessions of new DCs or new processes and or group initiatives.
The person will also support the Training Team with Super User, User Acceptance Testing, End User Training and implementation for all new initiatives when required
This role requires travelling
Qualifications and Experience:
A post-matric qualification in Logistics Management/Supply Chain Management/Retail Business Management is essential
At least 5 years of solid process management experience
At least 3 years of solid people management experience with ER knowledge
At least one year project management experience
Experience in working on a Warehouse Management System (experience on Manhattan WMS would be advantageous)
Working knowledge of MS Office, with a strong MS Excel capability
Must be able to work in Tableau, Power BI or any other analytics tool
Business acumen and experience in analysing and interpreting delivery conformance data
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