We're looking for a Deal Desk Analyst to be the first point of contact for Sales and CRM on the commercial mechanics of a deal — CPQ configuration, Fee Proposal Documents, Order Documents, pricing, margin and approvals. You'll report to the Senior Deal Desk Manager, Complex Commercial Pursuits, and you'll help turn a negotiated deal into an accurate, ready-to-execute one.
What you'll do
Own deal construction in CPQ. You'll configure quotes and proposals across the full portfolio — from straightforward Apex Invest subscriptions to more complex Fund Administration deals — so what's built in the system matches what was actually agreed.
Produce accurate fee proposal and order documentation. You'll build Fee Proposal Documents and Order Documents that reflect the deal precisely — the right products, the right pricing, the right terms — ready for a customer to sign with confidence.
Own deal pricing and margin production. You'll calculate and validate pricing and margin using our established models, and know when a deal's profile means it needs to be flagged rather than processed as standard.
Route deals through governance and approvals. You'll apply our tiered governance model — auto-approval, Deal Desk review, or escalation to specialist governance groups — so every deal gets exactly the scrutiny it needs, and no more than that.
Be the first point of contact for Sales and CRM on commercial mechanics. When a deal needs pricing sense-checked, a proposal turned around fast, or an approval chased, you're who they come to — and you make sure momentum doesn't stall on your desk.
Maintain commercial data integrity. You'll keep pricing, product and approval data accurate in CPQ and Salesforce, so everything downstream — reporting, governance, forecasting — can be trusted.
What you'll bring
2–4 years of experience in Deal Desk, Commercial Operations, or a similar commercial/quoting function, ideally within SaaS, B2B tech, or financial/professional services
Hands-on experience with CPQ tools (Salesforce CPQ or equivalent) — deal configuration, quoting, and proposal or order document production
Comfort with pricing and margin calculations, and a solid understanding of how deal structure affects both
Experience working within a commercial approval or governance framework, and respect for why it exists
Sharp attention to detail — comfortable being the last check before something goes out to a customer
Ability to manage multiple deals and shifting priorities in a fast-paced environment
Strong Excel skills
Clear, confident communication — able to explain a pricing or governance requirement to Sales without it feeling like a roadblock
Nice to have
Experience creating, maintaining, and updating process maps and SOP documentation
Experience working in case management systems
Experience participating in or/and leading User Acceptance Testing (UAT) and Salesforce enhancement initiatives
Understanding of how the Workday and Salesforce integration works
What will make you thrive here
You take real pride in getting the numbers and the paperwork right, every time, not just most of the time
You can hold the line on governance and still move at the pace a deal needs
You want to be the person Sales calls when a deal has to move fast and land right
You're looking to grow toward more complex, strategic commercial pursuits work as you build your track record
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