Dealer - S (Sun City) at Sun International

Job Purpose

• Responsible to be the frontline customer service point in facilitating the play of casino tables games whilst providing exceptional service on the floor in accordance with company standards and gaming regulations.

Requirements
Education

• Grade 12 or equivalent national qualification in gaming operations.

Experience

• Previous experience in a customer facing role
• Demonstrated competence in all requirements (including an ability to deal blackjack and roulette) and participation as part of a practical Dealing School.

Skills and Knowledge

• English verbal communication skills
• Numerical skills (calculations of large numbers)
• Deal tables games including Roulette / Blackjack**
• Use Gaming Tables equipment – chip handling, chipping machines, Shuffling machines.
• Betting procedures
• Compliance procedures and regulations
• Basic responsible gambling principles
• Basic computer skills

Key performance areas

• Monitor and report on guest play and action (when required) on the Casino system.
• Keeps inspector informed of information relevant to the games and escalate any suspicious betting patterns or underage gambling
• Opening and closing of tables
• Game hand over – Dealer to dealer and /or inspector
• Conduct cash-ups and reconcile float at the end of shift
• Substantiate and report on any float variances
• Check gaming area, table and float and ensure ready for play
• Checks operating equipment prior to start of shift including shuffling machines; cards; chips; etc. to ensure all is functioning and ready for play.
• Check cleanliness of own section or station
• Communicate and follow-up on the correction of any equipment faults or defects