Debtors Clerk | AC Hotel by Marriott Cape Town Waterfront at Marriott International

POSITION SUMMARY

• Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.

CANDIDATE PROFILE 

Education and Experience

• A recognised appropriate financial qualification advantageous
• 3 – 4 years' experience in a similar function
• The ability to perform well under pressure
• Accuracy and attention to detail
• Ability to work without supervision and within a team
• Strong planning and organizing skills to meet deadlines with regards to operational requirements essential
• Strong interpersonal and communication skills
• Experience in Commerce and financial processes
• Proficiency in Microsoft packages essential (Word, Excel, email) 
• Accuracy and numerical insight
• Strong analytical skills and ability
• Flexible working hours

CRITICAL WORK ACTIVITIES

Debtors

• Maintain up to date debtors book e.g invoices and statements
• Generate and send out statements by the 3rd of each month 
• Follow up on, collect and allocate debtors payments
• Carry out billing, collection and reporting activities according to specific deadlines
• Perform account reconciliations
• Monitor customer account details for non-payments, delayed payments and other irregularities
• Generate age analysis
• Maintain accounts receivable customer files and records (spreadsheet credit applications and documents)
• Process credit card payments
• Investigate and resolve customer queries
• Process adjustments as and when required as approved by management
• Communicate with customers via phone, email, mail and personally
• Assist with month end closing
• Age Analysis/Credit limits weekly
• Weekly debtors meeting and O-status on a Wednesday 2pm.
• Take minutes and sent out within 48 hours.

General Cashier

• Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. 
• Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. 
• Record, store, access, and/or analyse computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. 
• Complete period-end closing procedures and reports as specified. 
• Audit cashier banks periodically according to SOPs. 
• Maintain, distribute, and record cashier banks, and contracts. Document, maintain, communicate, and act upon all Cash Variances according to SOPs. 
• Act as liaison between property and armoured car service or primary banking institution. 
• Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs. 
• Follow all company policies and procedures.

Duties Included but not limited to the following:

• Cash recon
• Daily banking
• Credit card recon
• Change and change requests

Safety and Security

• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural  disasters).
• Maintain awareness of undesirable persons on property premises.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure  environment.
• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.

Policies and Procedures

• Protect the privacy and security of guests and coworkers.
• Maintain confidentiality of proprietary materials and information.
• Follow company and department policies and procedures.
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Perform other reasonable job duties as requested by Management.

Working with Others

• Support all co-workers and treat them with dignity and respect.
• Develop and maintain positive and productive working relationships with other employees and departments.

Quality Assurance/Quality Improvement

• Comply with quality assurance expectations and standards.