Debtors Clerk at Bilnor Staffing Solutions

Job Purpose

• The Debtors Clerk manages the end-to-end accounts receivable process. This role ensures timely customer billing, accurate payment allocation, and proactive collection of outstanding debts to optimize company cash flow and minimize bad debt risk.
• We are seeking a seasoned, emotionally mature, and stable financial professional to manage our high-value corporate debtor’s portfolio. This support role requires an individual who can confidently handle complex billing, untangle supply chain discrepancies, and maintain diplomatic, firm relationships with massive industrial off-takers and enterprise buyers.

Key Responsibilities:

Data Management

• Distribute monthly customer statements and supporting documents.
• Maintain up-to-date customer master files and contact records.

Receipting and Allocation

• Capture daily bank deposits and electronic payments.
• Match incoming remittances to specific outstanding invoices.
• Process approved credit notes and customer adjustments.

Collections and Credit Control

• Monitor debtor balances against approved credit terms and limits.
• Follow up systematically on overdue accounts via phone and email.
• Escalate problematic accounts to the Finance Manager

Reconciliation and Query Management

• Reconcile complex multi-currency debtor ledgers and customer statements.
• Investigate and resolve client queries, pricing disputes, and short payments.
• Collaborate with sales and operations teams to resolve underlying billing issues.

Reporting and Compliance

• Review the age analysis report weekly to track overdue accounts.
• Prepare weekly and monthly collection reports and bad debt provisions.
• Assist with internal and external audit requirements.

Required Qualifications and Experience

• Education: Higher Certificate or Diploma in Accounting, Finance, or Bookkeeping.
• Experience: Minimum 5–10 years of proven experience in a dedicated accounts receivable role, preferably in the mining sector
• Software: Advanced proficiency in ERP systems (Pastel Evolution & MS D365) and MS Excel

Key Competencies

• Negotiation Skills: Ability to handle difficult conversations and secure payment commitments.
• Attention to Detail: High accuracy in data entry and mathematical calculations.
• Problem-Solving: Strong analytical skills to untangle complex reconciliation discrepancies.
• Ethical Conduct: Integrity when handling financial transactions and sensitive client data.
• Professional Maturity: Exceptional emotional intelligence, high integrity, stability under pressure, and a refined communication style suited for complex corporate negotiations.