The Sun International brand has a proud legacy in the gaming, hospitality and entertainment sector. Its superior hotels and resorts portfolio makes it a recognized premium brand. The Sun International Group has a diverse portfolio of assets including world class five star hotels, modern and well located casinos, and some of the world’s premier resorts. Our...
Job Purpose
- The Stock Controller is responsible to supervise the replenishment of food and beverage stock and supplies to ensure the availability of par stock levels in line with operational requirements in accordance with stock control principles; as well as the accurate recording of inventory and stock management systems according company policy and standards.
Key Performance Areas
- Maintain par levels of stock in the warehouse
- Check and maintain all areas of the warehouse for cleanliness and proper stock storage
- Place orders in line with operational requirement, economical order quantities, authorization, and par levels.
- Check all deliveries against the order and document any necessary changes with respect to returns, price deviations, over/under deliveries.
- Conduct quality checks of stock received and provide feedback to the warehouse manager on all problems encountered with suppliers around the quality of products supplied.
- Submit all documents raised to the warehouse manager for review and authorization and maintain accurate records of all transactions and transfers in/out for various outlets.
- Supervise storage and rotation of stock (FIFO)
- Conduct daily inspections and checks including records of freezer temperatures for accuracy, completeness.
- Report on the deviations from the expected temperatures; log and follow-up on calls where maintenance needs to fix the freezers
- Do daily spot checks on stock items and investigate any discrepancies to system figures
- Participate in all mandatory stock takes according to procedure and investigate variances with explanations to the warehouse manager.
- Report weekly on the running of the inventory group for a specific areas / outlet (including problems entailed / stock shortages etc.)
- Report on price changes or deviations during the receiving of goods and capturing of invoices
- Raise the purchase order requisitions as per the F&B operations needs and par levels of warehouse Charge all stock issues to revenue and cost canters as soon as stock is physically moved, ensuring that the goods issued are exactly as charged and stock is issued according to procedure.
- Print picking lists for store man to gather stock for the outlets
- Develop inventory control models that promote lower cost of sales, shorter lead times and reduced stock losses
- Supervise staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures
- Identification of employee training needs
- Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet
- Performance contracting, reviews and development
- Assist in providing resources and removing obstacles to performance Onboarding of new staff members
- Maintain a good working relationship with other departments and staff members
- Liaise with Chefs, Floor and Outlet Managers with regards their requirements as well as new products, discontinued products, and any other relevant info with regards stock
Job Requirements
Education
- Grade 12
- 2-Year Diploma in cost management, stock control and / or procurement is an advantage
Experience
- 3-5 years’ experience in a similar position at a supervisory level
- Experience / exposure to the hospitality industry would be an advantage
Skills and Knowledge
Behavioural:
- Deep customer and market understanding
- Responsive to customer feedback
- Demonstrate end‑to‑end ownership for resolving customer problems
- Accountability
- Continuous improvement
- Transparency
- Collaborative and a team player
- Clear communicator
- Takes ownership
Technical:
- F&B Product knowledge
- Stock control procedures
- SHE legislative requirements
- English Written and verbal communication skills
- Numerical skills
- Pricing, product analysis
- Vendor Relationships
- Proficient computer skills (MS Office; Micros, IFS)
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Main Purpose of the Job
- Responsible to service and clean the components on gaming related equipment to required standards to prevent failures
Job Requirements
Duties and responsibilities include
- Maintained Gaming Product
- Cleaning, servicing, replacing and testing of minor components of EGMS, Gaming Kiosks,
- Displays, card reader, keypads, IView screen, note acceptor, EGM bases, Gaming Table
- Equipment, Signage, cashiering equipment, marketing and promotional equipment (Refer to the work output task register)
- Record all job cards
- Move and place EGMs
- Clean-up move location
- Ensures RGP information is displayed
- Gaming Technical Standards
- Clean-up move location
- Keep workshop tidy and safe
- Clean, store and secure equipment
- Customer Service
- Provides accurate guest information including promotional information
- Greets guests with a friendly smile, eye contact on arrival, friendly goodbye and treated with respect at all times
- Be available and interact with guests to assist with queries
Minimum requirements (Education and Experience)
- Grade 12 academic (with at least a C symbol in Natural Science and Mathematics) or
- Grade 12 technical (with at least a C symbol in Maths and Electronics/ Electrical) or
- N3 - Electric/ Electronic
Work conditions and special requirements
- Ability to work shifts that meet operational requirements
- Physically able to work and stand for long periods of time
- Physically able to move machines and handle and work with tools applicable to the job
Skills and competencies
Core & personal behavioural competencies
- Analytical skills
- Problem Solving
- Collecting Information (listening; asking questions)
- Dealing with Customers
- Checking
- Following Instructions
- Emotional resilience
Technical proficiency competencies
- Gaming Component Knowledge
- Gaming Component Servicing & repairs
- System auditing& investigations
- English verbal communication skills
- Proficient Gaming Technical Standards 30% computer skills
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Job Description
- The Operations Manager is accountable for the comprehensive planning, management, and governance of day-to-day business unit operations within a Sun International property.
- This role ensures the property is well-maintained, secure, and achieves operational synergy across functions, including managing relationships with outsourced partners, to deliver exceptional guest experiences, drive footfall, and optimise revenue within strict budgetary and regulatory compliance.
- The focus is on operational excellence and continuous improvement to support the business unit's strategic objectives.
Core behavioural and technical competencies:
- Business Planning & Reporting
- Revenue Analysis & Forecasting
- Commercial, Feasibility & Financial Modelling
- Operational Management
- SLA & Contract Management
- Operational Governance & Standards
- Continuous Improvement
- Integrity
- Teamwork
- Collaboration
- Transparency
- Adaptability
- Customer Centricity
- Lifelong Learning
- Respect for Diversity
Job Requirements
Qualifications:
- REQUIRED Relevant Bachelor's Degree (NQF 7) in Business Management, Hospitality Management or a related discipline
- REQUIRED Key Gaming Licence (NGB
Experience:
- 8-12 years experience in operations management
- 2+ years leading a multi-functional operations team
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Job Description
- The People & Business Enablement (PBE) is a strategic business partner function focused on enabling organisational performance through people, culture and capability.
- Partner with managers and employees to provide people advisory, workforce support and People & Business Enablement services within the business area, applying enterprise people frameworks and data-driven insights to improve workforce effectiveness, employee experience and business performance.
Core behavioral & Technical / proficiency competencies:
- Strategic HR/PBE business partnering
- People advisory and policy interpretation
- Workforce planning and workforce effectiveness
- Employee relations advisory and early resolution
- Performance and capability management
- Organisational change and change implementation
- Employee engagement, culture and employee experience
- Learning and capability development
- People data analysis and workforce insights
- Implementation of enterprise people frameworks and solutions
- Manager coaching and leadership enablement
- People programme and workshop facilitation
- Commercial and business acumen
- Stakeholder management and relationship building
- Influencing and advisory capability
- Continuous Improvement
- Integrity
- Teamwork
- Collaboration
- Transparency
- Adaptability
- Problem-Solving
- Customer Centricity
- Lifelong Learning
- Respect for Diversity
Job Requirements
Qualifications:
- Degree in Human Resources, Business Administration or a related field (required).
Experience:
- 5–8 years’ relevant experience.
- Experience in People & Business Enablement / HR Advisory.
- Demonstrated experience in HR Business Partnering.
- Experience across multidisciplinary HR/PBE practices.
- Experience supporting managers with workforce, employee and performance matters.
- Experience translating people frameworks and initiatives into practical business
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About the internship
- We are seeking motivated and enthusiastic people from electrical engineering field of studies and preferably light current. This opportunity is designed for candidates who require practical workplace experience to complete the requirements for their National Diploma.
- SAQA Learning Programme ID: 67043 National N Diploma: Engineering Studies: Electrical Engineering, NQF Level 6, 360 credits
- The successful interns will gain experience in electrical systems, electronic equipment, checking/testing electrical circuits, faults finding, basic soldering/desoldering, maintenance operations under the supervision of qualified professionals and other more.
Duties and responsibilities include:
- Assist with the installation, configuration, testing, and maintenance of electronic gaming machines (EGMs), gaming peripherals, and related technical equipment.
- Support fault-finding, diagnostics, and troubleshooting of gaming machines, electronic circuits, communication networks, and associated systems.
- Participate in preventative maintenance programmes to ensure the optimal performance, reliability, and compliance of gaming equipment
- Assist with technical inspections, software updates, machine conversions, and system upgrades under the guidance of qualified Gaming Technical Shift Manager
- Support the maintenance and monitoring of gaming floor communication networks and electronic monitoring systems.
- Assist with recording maintenance activities, technical reports, service logs, and asset documentation.
- Participate in project activities involving the installation, relocation, or upgrade of gaming equipment and supporting infrastructure.
- Ensure compliance with gaming regulations, company policies, and all safety, health, and environmental requirements.
- Work closely with experienced technicians to develop practical skills in electronics, electrical systems, networking, and gaming technology.
- Provide technical support during gaming machine testing and commissioning activities.
Job Requirements
- Minimum requirements (Education and Experience)
- N6 Certificate in Electrical Engineering (Light Current)
- South African citizen
- Good understanding of Electronic circuits and Electrical principles
- Computer literacy (Microsoft Office)
- Good communication and problem-solving skills
- Ability to work independently and as part of a team
- English verbal communication skills
Work conditions and special requirements
- Ability to work shifts that meet operational requirements
- Physically able to work and stand for long periods of time
- Physically able to collectively move machines
Skills and competencies
- Core & personal behavioural competencies
- Analytical skills
- Problem Solving
- Collecting Information (listening; asking questions)
- Dealing with Customers
- Checking
- Following Instructions
- Emotional resilience
- Presentable
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Job Purpose
- The Groups & Events Coordinator is responsible for serving as the primary client contact for the successful planning, coordination, and delivery of all events and conferences across the business unit.
- The role aims to enhance the brand's reputation and position the property as the conferencing venue of choice by ensuring exceptional event execution and customer satisfaction.
Key Performance Areas
Group & Event Coordination
- Coordinate and sell logistical arrangements, including transportation, accommodation, and food and beverage requirements.
- Conduct site inspections with clients to showcase venues and facilities.
- Maintain an up-to-date understanding of available conferencing and event facilities and products.
- Attend pre-event meetings to understand client requirements.
- Recommend solutions aligned with client needs and coordinate with third-party suppliers for décor, flowers, entertainment, music, and other event requirements.
- Identify and maximize upselling opportunities.
- Include billing instructions on function sheets and monitor event-related expenses.
- Prepare and distribute function sheets to relevant departments and stakeholders.
- Maintain accurate records of all client correspondence to protect and promote the brand.
- Resolve client queries and issues in accordance with contractual agreements, escalating where necessary.
Event Delivery & Execution
- Compile detailed event running orders that accurately reflect customer requirements.
- Verify venue setup, including technical requirements such as lighting and sound.
- Ensure catering, décor, entertainment, and other event elements are aligned with client expectations.
- Coordinate required changes with operational departments at least one hour before event commencement.
- Log and follow up on maintenance and IT requests to resolve technical issues promptly.
- Communicate regularly with stakeholders regarding changes, challenges, and potential risks.
- Escalate unresolved issues when necessary.
- Update and distribute revised function sheets reflecting final event changes.
- Complete post-event administration, including event reports, attendance figures, and billing documentation.
Stakeholder Engagement
- Engage with clients to understand event requirements, opportunities, and challenges.
- Liaise with suppliers and contractors to secure event requirements while optimizing costs within budget.
- Collaborate with suppliers during the design and delivery of conferencing and event solutions.
- Coordinate with internal departments such as Food & Beverage, Security, Gaming, Banqueting, and Operations to ensure seamless event execution.
Participate in post-event evaluations with Events and Banqueting Management to review outcomes and identify improvement opportunities.
Job Requirements
Education
- Grade 12 (Matric).
- A 3-year Diploma in Hotel Management is preferred.
Experience
- 1-2 years' experience in a hotel environment.
- Experience in event management will be advantageous.
Skills and Knowledge
- Event Planning and Coordination.
- Event Management.
- Strong verbal and written communication skills in English.
- Business acumen.
- Networking and relationship-building skills.
- Financial awareness.
- Emotional resilience and the ability to perform effectively under pressure.
- Proficient computer skills, including MS Office and Opera.
- Professionalism and customer-service orientation.
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Job Purpose:
- The Commercial Specialist will be responsible for delivering market intelligence, analytical insight, and feasibility support that enables the identification, evaluation, and execution of strategic growth opportunities across existing and new markets within the online gaming operation.
- The role integrates internal and external data analysis, scenario planning, and structured research to inform business cases, market entry assessments, and investment decisions.
Job Scope:
- Collect, consolidate and analyse external market data on competitors, pricing, customer behaviour, industry trends, and regulatory, economic and commercial developments impacting market opportunities
- Maintain structured market intelligence repositories, research libraries and competitor benchmarking frameworks
- Conduct competitor benchmarking, market analysis and research on market entry approaches, operating models and industry case studies to identify trends, risks and opportunities
- Analyse internal business intelligence and external datasets to identify customer, market and operational trends, risks and opportunities
- Develop data-driven insights, dashboards, visualisations, reports and analytical packs to support executive decision-making and governance forums
- Support the evaluation of new market, product and strategic opportunities through structured analysis, feasibility assessments and multi-dimensional (commercial, operational, financial and regulatory) evaluation
- Build, maintain and update financial and analytical models including assumptions, scenarios, sensitivity analysis, revenue projections, cost estimates and ROI calculations
- Compile feasibility assessment documentation and validate key assumptions supporting strategic recommendations, business cases and implementation planning
- Support preparation of business cases, investment committee submissions and decision-support documentation through analytical inputs and quantitative evidence
- Provide analytical inputs to support market entry assessments, expansion strategies and implementation planning
- Support implementation readiness and execution of approved initiatives by identifying operational dependencies, data requirements, delivery considerations and translating analysis into actionable requirements for cross-functional teams
- Evaluate operational models, products, technologies and solutions that enable growth and market expansion
- Prepare structured reports, presentations and management updates for executive and governance forums
- Ensure accuracy, consistency, traceability and version control of all data, models and analytical outputs, maintaining supporting documentation and evidence repositories for strategic initiatives
- Liaise and coordinate with Business Intelligence, Finance, Product, Operations, Compliance and other stakeholders to gather data, validate assumptions and support analytical and execution requirements
- Assist in preparing executive updates, progress reports and supporting analyses for strategic initiatives
- Build effective working relationships across internal stakeholders to enable effective data gathering, insight generation and execution support
Job Requirements
Qualification:
- Bachelor’s degree in Business, Economics, Finance, Statistics, Data Analytics, or a related field
Experience:
- 8-10 years’ experience in data analysis, market research, business analysis, financial analysis or strategy support
- Experience in a regulated industry (gaming, betting, financial services, telecoms or similar) is advantageous.
- Exposure to market research, competitor analysis or business intelligence environments is beneficial
Behavioural Competencies:
- Analytical Thinking
- Attention to Detail
- Problem Solving
- Commercial Awareness
- Structured Thinking
- Communication
- Stakeholder Collaboration
- Initiative & Ownership
- Resilience & Adaptability
- Integrity & Data Discipline
Technical Competencies:
- Market Research & Data Collection
- Competitor & Industry Analysis
- Financial Modelling Support
- Data Analysis & Insight Generation
- Feasibility Analysis Support
- Business Case Analytical Support
- Regulatory & Market Research
- Reporting & Data Visualisation
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Main Purpose of the Job
- Responsible to be the frontline customer service point in facilitating the play of casino tables games whilst providing exceptional service on the floor in accordance with company standards and gaming regulations.
Duties and responsibilities include
Prepared Work Are
- Check gaming area, table and float and ensure ready for play
- Checks operating equipment prior to start of shift including shuffling machines; cards; chips; etc. to ensure all is functioning and ready for play
- Check cleanliness of own section or station
- Communicate and follow-up on the correction of any equipment faults or defects
Game Play
- Deal the relevant tables games (blackjack, Poker; Punto Banco, Baccarat; American Roulette; or any other game as per business unit requirements)
- Handle all player transaction requirements with regards placing of bets and paying out including cash and chip transactions
- Provides audible and precise game commentary
- Monitor and report on guest play and action (when required) on the Casino system
- Keeps inspector informed of information relevant to the games and escalate any suspicious betting patterns or underage gambling
Opening and Closing of tables
- Game hand over – Dealer to dealer and /or inspector
- Conduct cash-ups and reconcile float at the end of shift
- Substantiate and report on any float variances
- Secure and transport float as required
Customer Engagement
- Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times
- Interact with guests and provide professional service standards and relevant solutions
- Identifies customers and understand their preferences
- Educate customers on business unit facilities, products and current promotions
- Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary
Job Requirements
Minimum requirements (Education and Experience)
- Grade 12 or equivalent national qualification in gaming operations
- Previous experience in a customer facing role
- 1 year experience as a Tables Dealer
- 1 year experience in the gaming industry
- Demonstrated competence in all requirements (including an ability to deal blackjack and roulette) and participation as part of a practical Dealing School**
Work conditions and special requirements
- Ability to work shifts that meet operational requirements
- Work in a smoking environment
- Physical mobility to move around as per job requirements (including with the use of aids)
- Full visual acuity (ability to discern colours)
- Manual Dexterity – ability to handle chips and cards with both hands
- Certifications/Accreditation/Registration/Licenses
- Meet the requirements for a gaming licence
Skills and competencies
Core & personal behavioural competencies
- Problem Solving
- Collecting Information (listening; asking questions)
- Dealing with Customers
- Handling conflict
- Checking
- Following Instructions
- Emotional resilience
- Honesty in the handling of cash
- Presentable
- Technical proficiency competencies
- English verbal communication skills
- Numerical skills (calculations of large numbers)
- Deal tables games including Roulette / Blackjack
- Use Gaming Tables equipment – chip handling, chipping machines, Shuffling machines
- Betting procedures
- Compliance procedures and regulations
- Basic responsible gambling principles
- Basic computer skills
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Job Purpose
- The Commercial Strategy Manager will be responsible for identifying, evaluate and develop strategic growth opportunities across existing and new markets within the online gaming operation through market intelligence, feasibility assessments, business case development, and expansion planning.
- The role provides data-driven insights, implementation frameworks, and selective deal support to enable commercially viable, operationally feasible, and financially sustainable decisions, and supports execution through implementation planning and readiness activities.
Job Scope:
- Develop and maintain a deep understanding of the online gaming industry, market dynamics, customer behaviour, competitive landscape, and regulatory environment
- Conduct market research and analysis to assess SunBet’s competitive position and identify opportunities for growth across existing and new markets, including monitoring emerging trends, technologies, and market shifts
- Lead commercial, operational and regulatory feasibility studies for new markets, products, partnerships, and strategic initiatives
- Develop business cases, financial cases, scenario analyses, and investment proposals to support decision-making, including evaluation of ROI, profitability, sustainability, and market attractiveness
- Conduct due diligence and assess market entry requirements, competitive positioning, operational readiness, and regulatory feasibility across African and international markets
- Develop market entry frameworks, implementation roadmaps, execution plans, and operational readiness plans for approved initiatives
- Drive execution and implementation of approved expansion initiatives, ensuring delivery against scope, timelines, governance requirements, and expected business outcomes
- Oversee business readiness activities, including definition of operational, technology, compliance, and resource requirements to enable successful implementation
- Map required operating models, business processes, and enabling technologies to support growth initiatives and improve commercial and customer outcomes
- Establish success measures, governance frameworks, performance metrics, and implementation milestones for all approved initiatives
- Collaborate with Operations, Product, Technology, Compliance, Finance, and Business Development teams to validate assumptions, evaluate opportunities, and ensure successful execution readiness
- Lead investigations, special projects, and cross-functional initiatives aligned to business growth objectives
- Support and participate in select commercial negotiations and deal structuring for strategic partnerships and market entry opportunities
- Build and maintain relationships with internal stakeholders, industry participants, suppliers, and external advisors to support opportunity identification, execution, and market intelligence
- Assess regulatory, licensing, compliance, and risk requirements associated with expansion initiatives, ensuring alignment with governance frameworks and organisational risk appetite
- Support readiness planning related to gaming legislation, consumer protection, privacy, anti-bribery, and other applicable regulatory frameworks
- Monitor and evaluate approved initiatives against business case assumptions, tracking performance, ROI, and realised benefits, and documenting lessons learned for continuous improvement
- Assess effectiveness of strategic partnerships and expansion initiatives against commercial and operational objectives
- Communicate insights, recommendations, implementation progress, and post-implementation outcomes to executive leadership and governance forums
- Provide people leadership, including performance management, coaching, work allocation and capability development to support high-quality delivery of market intelligence and execution activities
Job Requirements
Qualification:
- Bachelor's degree in Business Management, Commerce, Economics, Finance, Strategy, Operations Management or a related field
- MBA Preferred
- Relevant project management, business analysis or strategic planning certification advantageous
Experience:
- 10-12 years' experience in strategy, business planning, commercial analysis, market intelligence, operations analytics, consulting, project management or a related field
- Experience developing business cases, feasibility studies and investment proposals
- Experience conducting market research, competitor analysis and opportunity assessments
- Experience evaluating operational, commercial and regulatory implications of new business initiatives
- Experience within online gaming, betting, digital entertainment, financial services, technology or similarly regulated industries advantageous
- Experience supporting market expansion, new product launches or strategic growth initiatives advantageous
Behavioural Competencies:
- Strategic Thinking
- Analytical Thinking
- Commercial Acumen
- Problem Solving
- Stakeholder Engagement & Influencing
- Communication
- Results Orientation
- Initiative & Accountability
Technical Competencies:
- Market Intelligence & Competitive Analysis
- Business Case Development
- Financial & Commercial Analysis
- Strategic Planning
- Market Expansion & Opportunity Assessment
- Project Planning & Coordination
- Risk Assessment & Due Diligence
- Regulatory & Compliance Knowledge
- People Management
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Job Purpose:
- The Cleaner will be responsible for ensuring that the retail facility and related areas are clean, maintained and organised at all times according to Sunbet’s operational excellence standards and procedural compliance.
Core Behavioural & Technical / Proficiency Competencies:
- Organising and Coordinating Resources.
- Interacting.
- Following Procedures.
- Assuring Quality.
- Responding with Urgency.
- OE usage and storage.
- Cleaning Techniques.
- Chemical Knowledge.
- Verbal Communication skills.
- Basic Computer Skills.
Job Requirements
Qualification:
Experience:
- Exposure to Office, facilities and retail environment is an advantage.
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Job Purpose
- Sun International is looking for a Sous Chef to join our Food & Beverage team. The successful candidate will be responsible for day-to-day delivery of the food production operation and culinary team within a specific outlet with the objectives of delivering quality culinary products, maximising revenue through controlling operational efficiencies and productivities, operating equipment and stock, in line with Company standards
Key Performance Areas
- In collaboration with the Executive Sous Chef, develop outlet objectives and deliverables in line with the culinary strategy
- Facilitate the communication and implementation of culinary deliverables for the outlet
- Provide clear delegation of authority and accountability for deliverables
- Manage and allocate people and operational resources
- Communicate plans relative to promotions and strategies to relevant staff and stakeholders within the unit
- Align plans with EE, SD and procurement transformation strategies which contribute towards BBBEE targets being achieved for the property
- Put in place staff scheduling and duty allocations to ensure coverage
- Handle shift briefings / handovers / shift reports
- Manage the preparation of mise-en-place
- Complete opening and closing checklists
- Interact and be present on the floor during service to ensure food quality and presentation in line with standards
- Handle any special requests, special requirements, recommendations, concerns, resolution of complaints, issues experienced during service etc.
- Manage staff appearance and kitchen appearance/ functioning of equipment and systems for the outlet
- Report and resolve any issues experienced
- Monitor the cleanliness and hygiene of the kitchen before, during and after service
- Keep up to date with regards food products, trends and cooking methodologies required to deliver menus
Job Requirements
Education
- 3 -Year Culinary Diploma or equivalent National Culinary Qualification at a Diploma level
- Membership with South African Chef’s Association and other relevant culinary accreditation
Experience
- 5-6 years’ experience and track record in a similarly graded hotel / restaurant kitchen environment of which at least 2 years’ experience must have been as a chef de partie
Skills and Knowledge
Behavioural:
- Deep customer and market understanding
- Responsive to customer feedback
- Demonstrate end‑to‑end ownership for resolving customer problems
- Accountability
- Continuous improvement
- Transparency
- Collaborative and a team player
- Clear communicator
- Takes ownership
Technical:
- Food Costing
- Culinary Product Knowledge
- Kitchen Operational Management
- Labour legislation
- Environmental and sustainability standards
- Proficient Computer skills
- Coaching
- Menu engineering
- Cooking methodology
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Job Description
- The Employee Relations Specialist manages the end-to-end employee relations case lifecycle, ensuring fair, consistent and legally compliant outcomes. The role conducts workplace investigations, manages disciplinary and grievance processes, prepares cases and represents the organisation in external dispute resolution forums, while providing specialist ER guidance to managers and PBE stakeholders.
Core behavioral & Technical / proficiency competencies:
- Employee Relations and Labour Relations management.
- Disciplinary and grievance case management.
- Workplace investigations and evidence management.
- CCMA preparation and organisational representation.
- Dispute resolution, mediation and conflict management.
- Application and interpretation of the LRA, BCEA and other relevant employment legislation.
- Procedural and substantive fairness.
- ER risk identification and legal compliance.
- Preparation of charge sheets, case bundles, submissions and ER documentation.
- HRIS and employee relations case management systems.
- ER reporting, case trends and risk analysis.
- Manager guidance and coaching on ER processes.
- Attention to detail and accuracy.
- Emotional maturity and conflict management.
- Sound judgement and decision-making.
- Communication, collaboration and stakeholder engagement.
- Organisation, planning and prioritisation.
- Problem-solving and adaptability.
- Continuous Improvement.
- Integrity.
- Teamwork Collaboration.
- Transparency.
- Adaptability.
- Problem-Solving.
- Customer Centricity.
- Lifelong Learning.
- Respect for Diversity.
Job Requirements
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration or a related field (required).
- Advanced Diploma / Degree in Labour Law (preferred).
Experience:
- 5–8 years’ relevant experience.
- Demonstrated experience in Employee Relations and/or Labour Relations.
- Experience managing disciplinary and grievance processes.
- Experience conducting workplace investigations and managing ER cases.
- Practical experience in dispute resolution and CCMA matters.
- Strong working knowledge of South African employment legislation, particularly the LRA and BCEA.
- Experience preparing formal ER documentation, case packs and supporting evidence.
- Experience advising managers and stakeholders on employee relations processes and requirements.
Method of Application
Use the link(s) below to apply on company website.
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