Debtors Clerk Team Lead - Maternity Cover (Parktown) at Rand Mutual - RMA

THE JOB AT A GLANCE

As The Debtors Clerk Team Leader you will lead a team of Debtors Clerks to ensure that all company targets are met and that all back-office administration is kept up to date and accurate.

Key Objective

• To effective and efficiently support the finance department in recovering debts within set deadline.

WHAT WILL YOU DO?

• Maintain and review credit processes and procedures.
• Close liaison with the collections team to endure optimal collections.
• Deal with internal and external escalated account related queries.
• Ensure that daily, weekly and monthly processing deadlines are met (receipting, reallocations, allocations, client account status updates)
• Ensure that task SLA are met and redefined when necessary.
• To supervise staff and coordinate day-to-day operations of the team.
• Ensure that monthly statements are sent.
• Complete weekly/monthly reporting as specified/requested.
• Ensure quality checks are done and include a quality section on reporting.
• Review of interest waived and reversals.
• Maintenance and collection of high-profile accounts.
• Review and agree on term payment arrangements.
• Leading and motivating the credit control team.
• Ensure that all work performed is according to company standards, policies and procedures.
• Any ad hoc duties.

WHAT YOU'LL BRING TO THE TABLE

• NQF Level 6: Finance related Diploma
• 3-5 years’ experience in credit management
• 3-5 years’ experience in people management
• Financial reporting experience (advantageous)
• Advanced Excel

Competencies

• Contributing to Team success
• Effective and comprehensive communication
• Proactive
• Good work ethic
• Decision Making
• Customer orientated
• Planning and organising