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  • Posted: Mar 26, 2020
    Deadline: Not specified
  • The Financial Services Exchange (Pty) Ltd, trading as Astute, was launched in April 2000 as a collaborative service between members of the former Life Offices’ Association of South Africa (LOA), now part of the Association for Savings and Investment South Africa (ASISA), which recognised the need to establish an electronic exchange for the long-term in...
    Read more about this company

    Debtors Controller


    Finance and Debit Control policies, procedures and standards implemented (Premium collection and allocation)

    • Ensuring the effective collection and correct allocation of premiums in compliance with company standards
    • Ensuring debtor days improve
    • Ensuring unresolved outstanding premiums are kept to a minimum.
    • Ensuring that all monthly and audit reports for the specific areas of responsibility are accurate and comply with company audit requirements
    • Process accurate and well-presented invoices as per company requirements and communicate these to clients
    • Attend to account queries in compliance with company standards.
    • Process cash book transaction
    • Prepare selected general ledger accounts and reconcile
    • Communicate immediately on any procedural problems

    Adhere to service standards and provide quality service delivery

    • Build positive customer relations and solve or escalate customer queries and complaints
    • Gather feedback on customer satisfaction and report to the relevant party
    • Proactively suggest improvements in customer service and relations where applicable.

    Engages with others in line with organisational guidelines, policies, culture and values

    • Align own behaviour with the organisation culture and values.
    • Share and transfer process and systems knowledge to colleagues.
    • Collaborate and work with the broader HR Team to deliver required service levels.
    • Actively participate in the team to ensure expectations and company objectives are achieved.
    • Ensure achievement of own performance expectations.
    • Actively share information with other team members regarding successes, issues, trends and ideas
    • Actively participate in own professional development and career path.


    • BCom or Finance Diploma
    • Matric Certification
    • Minimum 2 years experience in Debtors Control
    • Previous Exposure to any Financial System will be advantageous
    • Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
    • Strong written, verbal and collaboration skills

    Method of Application

    Interested and qualified? Go to Astute on to apply
  • Send your application

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