Debtors Controller at Astute

Responsibilities

Finance and Debit Control policies, procedures and standards implemented (Premium collection and allocation)

• Ensuring the effective collection and correct allocation of premiums in compliance with company standards
• Ensuring debtor days improve
• Ensuring unresolved outstanding premiums are kept to a minimum.
• Ensuring that all monthly and audit reports for the specific areas of responsibility are accurate and comply with company audit requirements
• Process accurate and well-presented invoices as per company requirements and communicate these to clients
• Attend to account queries in compliance with company standards.
• Process cash book transaction
• Prepare selected general ledger accounts and reconcile
• Communicate immediately on any procedural problems

Adhere to service standards and provide quality service delivery

• Build positive customer relations and solve or escalate customer queries and complaints
• Gather feedback on customer satisfaction and report to the relevant party
• Proactively suggest improvements in customer service and relations where applicable.

Engages with others in line with organisational guidelines, policies, culture and values

• Align own behaviour with the organisation culture and values.
• Share and transfer process and systems knowledge to colleagues.
• Collaborate and work with the broader HR Team to deliver required service levels.
• Actively participate in the team to ensure expectations and company objectives are achieved.
• Ensure achievement of own performance expectations.
• Actively share information with other team members regarding successes, issues, trends and ideas
• Actively participate in own professional development and career path.

Qualifications

• BCom or Finance Diploma
• Matric Certification
• Minimum 2 years experience in Debtors Control
• Previous Exposure to any Financial System will be advantageous
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Strong written, verbal and collaboration skills