Delivery Manager at Electrum

The Role:

A delivery manager within Electrum’s professional services team is the key point of contact for major customers (large banks and retailers) and plays a critical role in managing on-going relationships. The ability to manage customers, control complex projects involving multiple parties, and build strong relationships are essential for this role.

Your Responsibilities

As a delivery manager your responsibilities will be too

• Co-ordinate full lifecycle software and customer implementation projects.
• Ensure that projects are delivered on time, within scope, within budget and of good quality
• Build strong relationships with customers and third party providers as well as internally with sales and engineering teams
• Guide the team to ensure the delivery plan is met
• Facilitate and run project meetings such as status updates and retrospectives
• Maintain and improve project process
• Be a customer advocate within Electrum
• Grow your industry knowledge
• Contribute to the on-going growth and success of Electrum

Requirements:

• Relevant degree or the equivalent in working experience
• 5+ years experience as a project manager or delivery manager on software projects at least some of which is in a formal or corporate environment
• Background in tech/information technology industry
• A track record of successful delivery working across multiple teams, on multiple products in a fast paced, market driven environment
• Excellent communication and relationship management skills

Increase your odds by having:

• Prince 2, PMP or Agile training will be advantageous
• Financial Services/ Payment /Fintech industry experience