Delivery Manager at Electrum

The Role:

If you are delivery focused with a customer-first attitude and are committed to building long-term, trusted relationships with customers and team members, then Electrum’s delivery manager role will be perfect for you.

You will work closely with customers (large banks and retailers) and across Electrum’s sales team and engineering team to drive delivery of projects. The delivery manager has overall responsibility for the end-to-end delivery of the project, starting with a handover from sales, customer approval, development and ending when you handover to support. All the while building strong relationships with key stakeholders at our customers.

Requirements

A delivery manager within Electrum’s customer success team, will manage timelines, budget and scope and ensure customer expectations are managed and met.

You will:

• Co-ordinate full lifecycle software and customer implementation projects.
• Ensure that projects are delivered on time, within scope, within budget and of good quality
• Build strong relationships with customers and third party providers as well as internally with sales , engineering, product and tech ops teams
• Guide the team to ensure the delivery plan is met
• Facilitate and run project meetings such as status updates and retrospectives
• Maintain and improve project process
• Be a customer advocate within Electrum
• Grow your industry knowledge
• Contribute to the on-going growth and success of Electrum

What you can bring to electrum:

• Relevant degree
• 5+ years experience as a project manager or delivery manager on software projects, at least some of which is in a formal or corporate environment
• Background in tech/information technology industry
• A track record of successful delivery working across multiple teams, on multiple products in a fast paced, market driven environment
• Excellent communication and relationship management skills

Increase your odds by having:

• Prince 2, PMP or Agile training will be advantageous
• Financial Services/ Payment /Fintech industry experience

Benefits

We have created an high-performance culture where you can expect:

• Career growth - Delivering world-class financial services software products in a fast-paced company is not easy, and it takes an insane amount of effort. But in return for your effort you'll get hands-on experience working on products that are used by millions of people, and a high quality work experience that will accelerate your career faster than anywhere else.
• Transparency - We openly discuss strategy, finances, salaries and other major decisions.
• Autonomy - We know you'll be able to make good decisions if you have good information, and we trust you.
• Shared Vision - You'll be able to shape a vision you can believe in - on how to build the future of financial services.
• Work-life balance - You know when your brain has switched off for the day and you need to go for a hike or coffee shop with a view, but you also know when your team needs help to bring that strategic deliverable home. At Electrum you will be expected to know when you deserve that time out, and when you need to knuckle down and get the work done.

These are few practical ways we practice the culture we are so proud of:

• Flexible work hours
• Onsite gym and shower facilities
• Daily cooked lunches and a stocked kitchen for the afternoon nibbles
• Team socialising like hikes, getaways, and dinners
• A generous leave policy, starting at 20 days per year
• A recreational area with foosball, table tennis and an Oculus
• Fatsaks scattered around the office for deep thinking or meditation