Deputy Director: Export Information at Department of Trade, Industry and Competition

REQUIREMENTS :

• A qualification at NQF level 7 as recognised by SAQA in Economics, International Trade, Business Management, Public Administration, Development Studies or a relevant qualification.
• 3-5 years managerial experience in implementing export development programmes or support services, monitoring, evaluation and performance reporting within public or private environment. 

DUTIES :

• Manage Export Awareness and Outreach Programmes: Plan and manage an annual calendar of export awareness and outreach activities. Coordinate execution of outreach programmes and represent the department at export events. Monitor, analyse and report on programme performance and outcomes.
• Develop & Utilise Export Information Tools and Resources: Oversee production and maintenance of National Export Guides, market briefings and trade intelligence products. Manage design, enhancement and operationalization of the national export information hub (physical & digital).
• Manage Trade Opportunities & Matchmaking Services: Manage sourcing, validation and dissemination of international trade opportunities. Oversee buyer–exporter matchmaking, quality assurance and verification of exporter/buyer credentials.
• Manage National Exporters’ Database & Portals: Govern the National Exporters’ Database, ensure data integrity, security and interoperability with partner systems. Drive adoption through stakeholder engagement, capacity building and platform promotion.
• Monitoring, Evaluation & Reporting: Design M&E frameworks, conduct performance reviews and compile evidence-based reports. Perform diagnostic assessments and lessons-learned exercises to inform programme improvement. Stakeholder Management, Aftercare & Partnerships. Build and maintain strategic partnerships with export councils, chambers, diplomatic missions and industry. Manage referrals, aftercare and escalation of exporter issues to relevant authorities.
• Sub-Directorate Management: Manage human, financial and other resources; provide inputs to operational plans. Lead recruitment, performance management and staff development; coordinate reporting and targets.