The City of Johannesburg Metropolitan Municipality is located in the Gauteng Province. Johannesburg is the most advanced commercial city in Africa and the engine room of the South African and regional economy. It is a city with a unique, African character, world-class infrastructure in the fields of telecommunications, transportation, water and power, and wi...
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Bachelor’s Degree (NQF 7) in Digital Communications, Digital Media, Web Design/Development, Software Development / or related field (NQF level 7);
7 – 9 years management experience with a focus on Social Media, Web Development, Development and Project Management of Communication technologies, Web CRMs and Digital transformation strategies.
Digital communication methods and effectiveness;’ HTML JavaScript and editing software;
Management of CMS web and CRMs.
Primary Function:
Lead the City's Digital Media strategy by developing, overseeing and maintaining digital communication and related innovation and transformation strategies. This role focuses on driving modern, citizen-centric solutions that enhance the communication of the City's strategic objectives, such as service delivery and stakeholder engagement. Manage the City’s digital platforms, such as social media, radio, websites, CRMs and query management ticketing systems. Foster collaboration between departments to promote digital innovation through research, training and skills transfer. Provide strategic and technical support to team as well as management. Conduct research on new communication platforms and technologies. Develop detailed project plans, timeline and milestones for digital transformation projects and initiatives and oversee implementation, ensuring adherence to timelines and budget.
Key Performance Areas:
Oversee and manage online communication and related research.
Develop the digital content strategy and direct its creative execution (collation, packaging and /or distribution);
Provide strategic leadership, direction and oversight on all stakeholder management / relations that impact overall digital reputation;
Manage the City’s digital platforms;
Accelerate Innovation in the City through the development and implementation of new ideas, products or methodologies;
Execute sound financial management and control and contribute information to support the financial planning processes within the department;
Direct and control outcomes associated with utilisation, productivity and performance of personnel within the sub-unit.
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