Deputy IT Manager | Durban | Remote at Digitise

Mandatory Skills – 5+ years’ experience in:

• 5 years’ experience in an IT role, of which at least 2 should be as an IT Manager
• Commercial experience within a similar role
• Ability to manage teams
• Best business practice/such as working in line with ITIL frameworks
• Windows 10 Administration and configuration
• Active directory (Administration, group policies, maintenance and problem solving)
• Advanced networking skills (TCP/IP, DNS, V-LAN, Switches, Routers, Firewalls, AP’s)
• Office 365 (Administration, 2FA, policies, Office 365, MS Teams, SharePoint, OneDrive maintenance and problem solving)
• Advanced Azure knowledge and skills (Administration, Active Directory, group policies, Vnet, WVD, Back-ups, InTune, maintenance, problem solving)
• Ticketing systems such as Freshdesk
• Anti-virus software
• Good Customer service
• GDPR and Cyber essentials practical (prerequisite)

Duties include but are not limited to -

• Responsible team player who will work on their own initiative and make a fresh and positive contribution to the Service Desk Team
• Working independently – Proactive approach
• Technical management, information analysis and computer hardware/software systems management
• Networks, Win & Mac user support
• VOIP management
• Workflow to be documented for Team use