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  • Posted: Feb 9, 2023
    Deadline: Not specified
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  • Digitise is part of a larger group that is a dynamic web and digital agency based in London working with team members across the globe. We work with clients in a range of sectors, from well-known brands to innovative start-ups. Our team provides a full spectrum of design and development services, including custom websites and ecommerce stores, as well as ...
    Read more about this company

     

    2nd Line Helpdesk Support | East London | Remote

    Mandatory Skills - At least 3-years’ experience in a similar role in:

    • Windows 10 Administration and configuration
    • Active directory (Administration, group policies, maintenance and problem solving)
    • Advanced networking skills (TCP/IP, DNS, V-LAN, Switches, Routers, Firewalls, AP’s)
    • Office 365 (Administration, 2FA, policies, Office 365, MS Teams, SharePoint, OneDrive maintenance and problem solving)
    • Advanced Azure knowledge and skills (Administration, Active Directory, group policies, Vnet, WVD, Back-ups, InTune, maintenance,
    • problem solving) (for 3rd line Azure is a must)
    • Ticketing systems such as Freshdesk
    • Anti-virus software
    • GDPR and Cyber essentials practical (prerequisite)

    A high level of proficiency in:

    • Responsible team player who will work on their own initiative and make a fresh and positive contribution to the Service Desk Team
    • Working independently – Proactive approach
    • Document workflow for Team use
    • Work across 2nd /3rd line
    • Follow best business practice
    • Customer service
    • Networks, Win & Mac user support

    go to method of application »

    2nd Line Helpdesk Support | Kimberly | Remote

    Mandatory Skills - At least 3-years’ experience in a similar role in:

    • Windows 10 Administration and configuration
    • Active directory (Administration, group policies, maintenance and problem solving)
    • Advanced networking skills (TCP/IP, DNS, V-LAN, Switches, Routers, Firewalls, AP’s)
    • Office 365 (Administration, 2FA, policies, Office 365, MS Teams, SharePoint, OneDrive maintenance and problem solving)
    • Advanced Azure knowledge and skills (Administration, Active Directory, group policies, Vnet, WVD, Back-ups, InTune, maintenance,
    • problem solving) (for 3rd line Azure is a must)
    • Ticketing systems such as Freshdesk
    • Anti-virus software
    • GDPR and Cyber essentials practical (prerequisite)

    A high level of proficiency in:

    • Responsible team player who will work on their own initiative and make a fresh and positive contribution to the Service Desk Team
    • Working independently – Proactive approach
    • Document workflow for Team use
    • Work across 2nd /3rd line
    • Follow best business practice
    • Customer service
    • Networks, Win & Mac user support

    go to method of application »

    2nd Line Helpdesk Support | Johannesburg | Remote

    Mandatory Skills - At least 3-years’ experience in a similar role in:

    • Windows 10 Administration and configuration
    • Active directory (Administration, group policies, maintenance and problem solving)
    • Advanced networking skills (TCP/IP, DNS, V-LAN, Switches, Routers, Firewalls, AP’s)
    • Office 365 (Administration, 2FA, policies, Office 365, MS Teams, SharePoint, OneDrive maintenance and problem solving)
    • Advanced Azure knowledge and skills (Administration, Active Directory, group policies, Vnet, WVD, Back-ups, InTune, maintenance,
    • problem solving) (for 3rd line Azure is a must)
    • Ticketing systems such as Freshdesk
    • Anti-virus software
    • GDPR and Cyber essentials practical (prerequisite)

    A high level of proficiency in:

    • Responsible team player who will work on their own initiative and make a fresh and positive contribution to the Service Desk Team
    • Working independently – Proactive approach
    • Document workflow for Team use
    • Work across 2nd /3rd line
    • Follow best business practice
    • Customer service
    • Networks, Win & Mac user support

    go to method of application »

    Deputy IT Manager | Durban | Remote

    Mandatory Skills – 5+ years’ experience in:

    • 5 years’ experience in an IT role, of which at least 2 should be as an IT Manager
    • Commercial experience within a similar role
    • Ability to manage teams
    • Best business practice/such as working in line with ITIL frameworks
    • Windows 10 Administration and configuration
    • Active directory (Administration, group policies, maintenance and problem solving)
    • Advanced networking skills (TCP/IP, DNS, V-LAN, Switches, Routers, Firewalls, AP’s)
    • Office 365 (Administration, 2FA, policies, Office 365, MS Teams, SharePoint, OneDrive maintenance and problem solving)
    • Advanced Azure knowledge and skills (Administration, Active Directory, group policies, Vnet, WVD, Back-ups, InTune, maintenance, problem solving)
    • Ticketing systems such as Freshdesk
    • Anti-virus software
    • Good Customer service
    • GDPR and Cyber essentials practical (prerequisite)

    Duties include but are not limited to -

    • Responsible team player who will work on their own initiative and make a fresh and positive contribution to the Service Desk Team
    • Working independently – Proactive approach
    • Technical management, information analysis and computer hardware/software systems management
    • Networks, Win & Mac user support
    • VOIP management
    • Workflow to be documented for Team use

    go to method of application »

    Deputy IT Manager | Cape Town | Remote

    Mandatory Skills – 5+ years’ experience in:

    • 5 years’ experience in an IT role, of which at least 2 should be as an IT Manager
    • Commercial experience within a similar role
    • Ability to manage teams
    • Best business practice/such as working in line with ITIL frameworks
    • Windows 10 Administration and configuration
    • Active directory (Administration, group policies, maintenance and problem solving)
    • Advanced networking skills (TCP/IP, DNS, V-LAN, Switches, Routers, Firewalls, AP’s)
    • Office 365 (Administration, 2FA, policies, Office 365, MS Teams, SharePoint, OneDrive maintenance and problem solving)
    • Advanced Azure knowledge and skills (Administration, Active Directory, group policies, Vnet, WVD, Back-ups, InTune, maintenance, problem solving)
    • Ticketing systems such as Freshdesk
    • Anti-virus software
    • Good Customer service
    • GDPR and Cyber essentials practical (prerequisite)

    Duties include but are not limited to -

    • Responsible team player who will work on their own initiative and make a fresh and positive contribution to the Service Desk Team
    • Working independently – Proactive approach
    • Technical management, information analysis and computer hardware/software systems management
    • Networks, Win & Mac user support
    • VOIP management
    • Workflow to be documented for Team use

    go to method of application »

    Deputy IT Manager | Johannesburg | Remote

    Mandatory Skills – 5+ years’ experience in:

    • 5 years’ experience in an IT role, of which at least 2 should be as an IT Manager
    • Commercial experience within a similar role
    • Ability to manage teams
    • Best business practice/such as working in line with ITIL frameworks
    • Windows 10 Administration and configuration
    • Active directory (Administration, group policies, maintenance and problem solving)
    • Advanced networking skills (TCP/IP, DNS, V-LAN, Switches, Routers, Firewalls, AP’s)
    • Office 365 (Administration, 2FA, policies, Office 365, MS Teams, SharePoint, OneDrive maintenance and problem solving)
    • Advanced Azure knowledge and skills (Administration, Active Directory, group policies, Vnet, WVD, Back-ups, InTune, maintenance, problem solving)
    • Ticketing systems such as Freshdesk
    • Anti-virus software
    • Good Customer service
    • GDPR and Cyber essentials practical (prerequisite)

    Duties include but are not limited to -

    • Responsible team player who will work on their own initiative and make a fresh and positive contribution to the Service Desk Team
    • Working independently – Proactive approach
    • Technical management, information analysis and computer hardware/software systems management
    • Networks, Win & Mac user support
    • VOIP management
    • Workflow to be documented for Team use

    go to method of application »

    2nd Line Helpdesk Support | Pretoria | Remote

    Mandatory Skills - At least 3-years’ experience in a similar role in:

    • Windows 10 Administration and configuration
    • Active directory (Administration, group policies, maintenance and problem solving)
    • Advanced networking skills (TCP/IP, DNS, V-LAN, Switches, Routers, Firewalls, AP’s)
    • Office 365 (Administration, 2FA, policies, Office 365, MS Teams, SharePoint, OneDrive maintenance and problem solving)
    • Advanced Azure knowledge and skills (Administration, Active Directory, group policies, Vnet, WVD, Back-ups, InTune, maintenance,
    • problem solving) (for 3rd line Azure is a must)
    • Ticketing systems such as Freshdesk
    • Anti-virus software
    • GDPR and Cyber essentials practical (prerequisite)

    A high level of proficiency in:

    • Responsible team player who will work on their own initiative and make a fresh and positive contribution to the Service Desk Team
    • Working independently – Proactive approach
    • Document workflow for Team use
    • Work across 2nd /3rd line
    • Follow best business practice
    • Customer service
    • Networks, Win & Mac user support

    go to method of application »

    Deputy IT Manager | East London | Remote

    Mandatory Skills – 5+ years’ experience in:

    • 5 years’ experience in an IT role, of which at least 2 should be as an IT Manager
    • Commercial experience within a similar role
    • Ability to manage teams
    • Best business practice/such as working in line with ITIL frameworks
    • Windows 10 Administration and configuration
    • Active directory (Administration, group policies, maintenance and problem solving)
    • Advanced networking skills (TCP/IP, DNS, V-LAN, Switches, Routers, Firewalls, AP’s)
    • Office 365 (Administration, 2FA, policies, Office 365, MS Teams, SharePoint, OneDrive maintenance and problem solving)
    • Advanced Azure knowledge and skills (Administration, Active Directory, group policies, Vnet, WVD, Back-ups, InTune, maintenance, problem solving)
    • Ticketing systems such as Freshdesk
    • Anti-virus software
    • Good Customer service
    • GDPR and Cyber essentials practical (prerequisite)

    Duties include but are not limited to - 

    • Responsible team player who will work on their own initiative and make a fresh and positive contribution to the Service Desk Team
    • Working independently – Proactive approach
    • Technical management, information analysis and computer hardware/software systems management
    • Networks, Win & Mac user support
    • VOIP management
    • Workflow to be documented for Team use

    go to method of application »

    Deputy IT Manager | Bloemfontein | Remote

    Mandatory Skills – 5+ years’ experience in:

    • 5 years’ experience in an IT role, of which at least 2 should be as an IT Manager
    • Commercial experience within a similar role
    • Ability to manage teams
    • Best business practice/such as working in line with ITIL frameworks
    • Windows 10 Administration and configuration
    • Active directory (Administration, group policies, maintenance and problem solving)
    • Advanced networking skills (TCP/IP, DNS, V-LAN, Switches, Routers, Firewalls, AP’s)
    • Office 365 (Administration, 2FA, policies, Office 365, MS Teams, SharePoint, OneDrive maintenance and problem solving)
    • Advanced Azure knowledge and skills (Administration, Active Directory, group policies, Vnet, WVD, Back-ups, InTune, maintenance, problem solving)
    • Ticketing systems such as Freshdesk
    • Anti-virus software
    • Good Customer service
    • GDPR and Cyber essentials practical (prerequisite)

    Duties include but are not limited to - 

    • Responsible team player who will work on their own initiative and make a fresh and positive contribution to the Service Desk Team
    • Working independently – Proactive approach
    • Technical management, information analysis and computer hardware/software systems management
    • Networks, Win & Mac user support
    • VOIP management
    • Workflow to be documented for Team use

    go to method of application »

    2nd Line Helpdesk Support | Durban | Remote

     Mandatory Skills - At least 3-years’ experience in a similar role in:

    • Windows 10 Administration and configuration
    • Active directory (Administration, group policies, maintenance and problem solving)
    • Advanced networking skills (TCP/IP, DNS, V-LAN, Switches, Routers, Firewalls, AP’s)
    • Office 365 (Administration, 2FA, policies, Office 365, MS Teams, SharePoint, OneDrive maintenance and problem solving)
    • Advanced Azure knowledge and skills (Administration, Active Directory, group policies, Vnet, WVD, Back-ups, InTune, maintenance,
    • problem solving) (for 3rd line Azure is a must)
    • Ticketing systems such as Freshdesk
    • Anti-virus software
    • GDPR and Cyber essentials practical (prerequisite)

    A high level of proficiency in:

    • Responsible team player who will work on their own initiative and make a fresh and positive contribution to the Service Desk Team
    • Working independently – Proactive approach
    • Document workflow for Team use
    • Work across 2nd /3rd line
    • Follow best business practice
    • Customer service
    • Networks, Win & Mac user support

    go to method of application »

    Deputy IT Manager | Pretoria | Remote

    Mandatory Skills – 5+ years’ experience in:

    • 5 years’ experience in an IT role, of which at least 2 should be as an IT Manager
    • Commercial experience within a similar role
    • Ability to manage teams
    • Best business practice/such as working in line with ITIL frameworks
    • Windows 10 Administration and configuration
    • Active directory (Administration, group policies, maintenance and problem solving)
    • Advanced networking skills (TCP/IP, DNS, V-LAN, Switches, Routers, Firewalls, AP’s)
    • Office 365 (Administration, 2FA, policies, Office 365, MS Teams, SharePoint, OneDrive maintenance and problem solving)
    • Advanced Azure knowledge and skills (Administration, Active Directory, group policies, Vnet, WVD, Back-ups, InTune, maintenance, problem solving)
    • Ticketing systems such as Freshdesk
    • Anti-virus software
    • Good Customer service
    • GDPR and Cyber essentials practical (prerequisite)

    Duties include but are not limited to - 

    • Responsible team player who will work on their own initiative and make a fresh and positive contribution to the Service Desk Team
    • Working independently – Proactive approach
    • Technical management, information analysis and computer hardware/software systems management
    • Networks, Win & Mac user support
    • VOIP management
    • Workflow to be documented for Team use

    go to method of application »

    2nd Line Helpdesk Support | Bloemfontein | Remote

     Mandatory Skills - At least 3-years’ experience in a similar role in:

    • Windows 10 Administration and configuration
    • Active directory (Administration, group policies, maintenance and problem solving)
    • Advanced networking skills (TCP/IP, DNS, V-LAN, Switches, Routers, Firewalls, AP’s)
    • Office 365 (Administration, 2FA, policies, Office 365, MS Teams, SharePoint, OneDrive maintenance and problem solving)
    • Advanced Azure knowledge and skills (Administration, Active Directory, group policies, Vnet, WVD, Back-ups, InTune, maintenance,
    • problem solving) (for 3rd line Azure is a must)
    • Ticketing systems such as Freshdesk
    • Anti-virus software
    • GDPR and Cyber essentials practical (prerequisite)

    A high level of proficiency in:

    • Responsible team player who will work on their own initiative and make a fresh and positive contribution to the Service Desk Team
    • Working independently – Proactive approach
    • Document workflow for Team use
    • Work across 2nd /3rd line
    • Follow best business practice
    • Customer service
    • Networks, Win & Mac user support

    go to method of application »

    Deputy IT Manager | Kimberly | Remote

    Mandatory Skills – 5+ years’ experience in:

    • 5 years’ experience in an IT role, of which at least 2 should be as an IT Manager
    • Commercial experience within a similar role
    • Ability to manage teams
    • Best business practice/such as working in line with ITIL frameworks
    • Windows 10 Administration and configuration
    • Active directory (Administration, group policies, maintenance and problem solving)
    • Advanced networking skills (TCP/IP, DNS, V-LAN, Switches, Routers, Firewalls, AP’s)
    • Office 365 (Administration, 2FA, policies, Office 365, MS Teams, SharePoint, OneDrive maintenance and problem solving)
    • Advanced Azure knowledge and skills (Administration, Active Directory, group policies, Vnet, WVD, Back-ups, InTune, maintenance, problem solving)
    • Ticketing systems such as Freshdesk
    • Anti-virus software
    • Good Customer service
    • GDPR and Cyber essentials practical (prerequisite)

    Duties include but are not limited to - 

    • Responsible team player who will work on their own initiative and make a fresh and positive contribution to the Service Desk Team
    • Working independently – Proactive approach
    • Technical management, information analysis and computer hardware/software systems management
    • Networks, Win & Mac user support
    • VOIP management
    • Workflow to be documented for Team use

    Method of Application

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