Deputy National Operations Manager at WeBuyCars

Role Description

• The Deputy National Operations Manager supports the National Operations Manager by overseeing and optimising operational performance across all WeBuyCars branches nationwide. This role acts as a strategic and operational bridge between key departments—including Sales, Buying, Facilities, Customer Care, Recon, Inventory Control, and Vehicle Condition Reporting—to ensure seamless vehicle flow and strong alignment of business processes.
• Operational Oversight: Ensures strong operational execution across all national branches through effective control, process adherence, and cross-departmental coordination. Maintains accountability for all core operational functions to optimise productivity, quality, and workflow efficiency.
• Strategic Development: Leads and contributes to national operational strategy, driving continuous improvement
• Compliance & Quality Management: Ensures all operational processes adhere to regulatory, safety, and quality standards while maintaining consistent vehicle presentation and operational excellence across the network.
• Leadership & People Development: Provides leadership across the operations division, developing high-performing teams and fostering a culture of accountability, continuous learning, and professional growth.
• Reporting & Analysis: Drives data-led decision-making by analysing operational performance through key systems and presenting insights that support strategy and continuous improvement.

Role Requirements
Required Skills & Experience  

• Minimum 8–10 years’ experience in Operations Management, preferably in the automotive or logistics industry. 
• Proven track record in managing multi-site operations and leading large teams.
• Demonstrated experience in project management and process improvement initiatives.
• Strong understanding of vehicle reconditioning, warehouse operations, and branch-level performance management. 

Technical Proficiency: 

• Advanced Microsoft Excel and Power BI.
• Operational reporting and data interpretation.
• Familiarity with pricing systems are advantageous. 

Qualifications  

• Bachelor's degree in business management (BCom or equivalent).